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All reviewshi expressfish tankfront deskfort benningheated poolbreakfast staffgreat place to staythe breakfast areathe entire staffthe hotel staffrestaurants and shoppingson's graduationchecking outstaff was friendlyhome away from homebeds were comfortablei highly recommend this hotel
The staff was very nice. The hotel is updated and rooms were clean and comfortable. Good location for traveling. Easy check inn and nice continental breakfast. Price was a a little high but overall it was a nice stay.
This was our first time staying at this HI Express. Our stay there was great. The staff always greeted us with a smile. The ladies when we first check in set the tone. I honestly felt welcome. Our grandkids stayed with us and they enjoyed...More
I don’t normally do reviews but I had to one for this Holiday Inn. Coming in for my sons Airborne graduation. It started when I called to make the reservation, Yvonne answered the phone. She was so happy & I could tell she was smiling!...More
Hotel has adopted a bill you up front with no refund if you cancel your reservations. All rooms are this way. Be aware that the local management is knows what they are doing and become very rude when you question them.More
2 Thank Marty H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Columbus at NorthlakeResponded 20 February 2018
Hello Marty H,
Thank you for your stay and for taking the time to leave us feedback. I am sorry you felt deceived with the billing process. I trust that the hotel abides by the Terms and Conditions specified on your booking. IHG aims to...More
Customer Service: We were welcomed with a smile and great customer service. We arrived early and the rooms were not available. The staff informed us that we can leave our luggage inside the locked conference room while we went out to eat and so we...More