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Upon checking in the hotel, it was hard to find the lobby. We rode around the building several times. When we tried to pay in cash, we were informed that it was a $100 deposit. The deposit will be refunded at check out. This was...More
Response from 00esa, General Manager at Extended Stay America - Columbus - AirportResponded 3 weeks ago
Thank you for sharing your review. We are pleased to know your overall stay was good, but I am sorry for not meeting all of your expectations. Our guests often bring their personal items from home to use in their suite, so that's why our...More
Fast and friendly check ins always. Remodeling gave hotel even more of a great look. Cozy rooms they are always neat and clean. Sectioned off not with a whole bunch of other chains of hotels, they also have a free complimentary grab and go breakfast....More
Thank Miesha S
Response from Manager_11525, Manager at Extended Stay America - Columbus - AirportResponded 8 November 2016
It is so rewarding to read you had an excellent experience. I am so proud of our team for providing you with a seamless check in procedure and clean room accommodation. I am glad you consider us your "first choice". Thank you again for your...More
Construction work is currently going on, we booked through hotels.com and unfortunately was a bad choice. Staff was helping but room was very dirty. We had plans to stay 3 nights but checked out very next day.More
Response from Manager_11525, Manager at Extended Stay America - Columbus - AirportResponded 22 September 2016
Your review recently caught my attention. First, allow me to express my disappointment that your room was not clean to standards and the construction was an issue during your stay. Please accept my apologies. I will be addressing our staff on making sure rooms are...More
I was not happy about the young men hanging over the balcony drinking when i first arrived. a roach was crawling in the bed with my daughter, the kitchen area had ants.
i will never stay here again. ROACHES & ANTS!More
Response from Manager_11525, Manager at Extended Stay America - Columbus - AirportResponded 18 August 2016
Thank you for your recent review of your stay. I sincerely apologize that we did not meet your expectations. In response to your feedback, I am working with our staff to ensure that all guesst know about our hotel quiet hours during their stay. I...More
Columbus Ga, room127. The room wasn't clean at all, and the activities that were going on all night and in plain sight made it feel very unsafe, and this is the 2nd and last time I put my Family in this kind of situation. And...More
US$62 - US$75 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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