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Quality Inn & Suites Decatur - Atlanta East

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Quality Inn & Suites Decatur - Atlanta East
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59 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Decatur - Atlanta East
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Showing 59: English reviews
Augusta, Georgia
Reviewed 18 March 2015

From the moment I walked in the door, everyone was very, very courteous, friendly and helpful. I did not expect such good service and cleanliness. Ms. Pat was exceptional every morning. Ms Pat made sure everyone, not just myself, had everything we needed to be comfortable. Pete and Ruth of housekeeping staff greeted me every morning with warm friendly smiles...

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Helpful?
2Thank Priscilla W
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

Very pleased you enjoyed your stay. I will pass your comments on the the staff. Hope to see you upon your return Thanks Michelle Baptiste-Asst GM

Reviewed 10 March 2015

room was clean. All three lamps need work. Switches are very worn, light won't stay on when you bump the table. Lamps were dusty. Tables were clean but not lamps. Bathroom was clean but was just showing were. Wall paper coming off at the bottom of all walls. Floor was sticky from what ever it was cleaned with.

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Helpful?
Thank johnsford
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

Thanks for the feddback.ook forward to seeing you again when in the area. Michelle Baptiste- Asst GM

Reviewed 3 March 2015 via mobile

I stayed here after having a hotel nightmare at another hotel and was pleasantly surprised! The staff was very friendly and courteous, the rooms were clean and updated, and the amenities were awesome! They provide hot breakfast, have a washer and dryer, business office with printer, swimming pool, and updated rooms! I throughly enjoyed my stay here and would definitely...

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Helpful?
Thank Rosalind B
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We are pleased you took the time to give us feedback on your recent stay with us. We are also pleased to have turned your previous nightmare at a previous hotel into a great stay. I will pass your comments on the staff. Thank You Michelle Baptiste- Asst GM

West Chester, Pennsylvania
Reviewed 9 January 2015

The hotel staff was great, they were very accomadating, starting at guest services with Michelle Baptiste and Josh. Then there was Pat at the breakfast bar who went above and beyond to accomadate our family of about 20 people, plus she made sure the other guest dietary needs were meet. The rooms were clean and basic, the hotel could use...

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Helpful?
Thank Rochelle D
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We are pleased that your family enjoyed their stay with us while visiting for the wedding. I will pass the compliments to the staff members that were acknowledged. Thanks again Michelle Baptiste- Asst GM

Reviewed 9 December 2014

I travel a lot and when I experience something worth writing about, it should be noteworthy. I have had to stay at this particular Quality Inn several times on short notice and everytime the staff have been very accomodating and so professional. The rooms that I have occupied are quite spacious and roomy, clean and decorated with your normal expectations...

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Helpful?
Thank tymas
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We are very pleased that you enjoyed your recent stay . Hope you will visit with us soon when in the area. Thank You Michelle Baptiste - Asst GM

Savannah
Reviewed 2 November 2014 via mobile

I booked a Block of rooms for my team. Was very happy with price but concerned about some earlier review but most seemed to have posted prior to renovations. Parents had a difficult time claiming their rooms if they called in the evening - staff did not appear to be trained on how to pull from the block - 2...

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Helpful?
Thank Trish R
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We appreciate the feedback.lad you enjoyed your stay with us Thank You Michelle Baptiste - Asst- GM

Columbia, South Carolina
Reviewed 4 September 2014

first of all the location of this hotel is fantastic...right off the interstate, seconds..minutes away from different establishments. the hotel itself was very CLEAN, the SERVICE was outstanding. the WEIGHT ROOM has just enough room for your work-outs which you can look right out the window to the pool area.....the suite that I had was basicly large enough to be...

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Helpful?
Thank roscalyn g
Chella1967, General Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We appreciate the feedback. We are pleased you enjoyed your stay with us and hope to see you when in the area again Thank You Michelle Baptiste- Asst GM

Atlanta, GA
Reviewed 13 July 2014

Had an overnight getaway with my husband at this hotel. It is in the process of being re-branded, but It needs some serious work NOW. It is a small hotel of only about 50 rooms. First the bad: Carpets throughout hotel were stained and dirty, especially in the stairwells, but also in our room. My husband and I both refused...

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Helpful?
Thank Peridot6000
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We apologize for your previous stay with us was not as good as could be. However we have since completed all our renovations and hope you would visit with us when in the area again And give us the chance to make it right the next time Thanks Michelle Baptiste Asst- GM

Stedman, North Carolina
Reviewed 26 June 2014 via mobile

We stayed here on our way from California to Virginia for one night. The property is now a Quality Inn and they are in the process of updating the rooms. The hotel seemed to be in good shape with a nice breakfast in the morning. I think once the renovations are complete this will be a really nice hotel ....

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Helpful?
Thank scubamike911
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We are please your stay was enjoyable and look forward to seeing you again when in the area. Thanks Michelle Baptiste- Asst GM

Fairfield, Virginia
Reviewed 13 May 2014

My wife and I stayed here while attending Braves games. The positive was that it is the easiest way to get to Turner Field for the game. I-20 compared to other entry points is way better. As far as the Magnolia Inn/Quality Inn it's positive is the breakfast and the lady who does breakfast. The rooms are old and dingy....

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Helpful?
1Thank Dic1000
Chella1967, Manager at Quality Inn & Suites Decatur - Atlanta East, responded to this review

We have completed all our renovations at this time. Hope when your in town for another Braves game you will visit with us. Thanks Michelle Baptiste - Asst GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Magnolia Inn & Suites Decatur I-20 East is a newly renovated 63 unit hotel that has been designed and built for your comfort, safety and convenience. Enjoy our great outdoor pool, business center, fitness center. Just 14 miles from Atlanta airport Featuring wireless high-speed Internet access available to all guest rooms. Hotel features include complimentary continental breakfast and free local phone calls. Visit Atlanta, GA and Stay Smart at the Holiday Inn Express Hotel. Our new elevator is installed and ready to use for guest services. ... more   less 

Additional Information about Quality Inn & Suites Decatur - Atlanta East

Address: 5300 Snapfinger Park Drive, Decatur, GA 30035 (Formerly Magnolia Inn & Suites - Decatur I 20 East)
Region: United States > Georgia > Decatur
Price Range: $101 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Decatur - Atlanta East 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Decatur i-20 East (Panola Road) Hotel Decatur
Holiday Inn Decatur
Decatur Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Decatur - Atlanta East staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Decatur - Atlanta East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If walking is a problem, ask for a room on the 1st floor. Otherwise, there is a long walk to an elevator or stairs to navigate.”
 of 5 bubbles 350brandyh, 12 Jun 2016 | Read review
“ask to see the room before u unload and back side facing woods”
 of 5 bubbles heyheypaulaSc, 15 May 2016 | Read review
“Do not select any room.”
 of 5 bubbles Travels4Fun4ever, 12 Aug 2015 | Read review
“if you want to be treated with respect, this is the place to go.”
 of 5 bubbles douglast495, 18 Jul 2015 | Read review
“Ask for a room on the 2nd floor. The first floor smelled like burned popcorn and was very noisy.”
 of 5 bubbles Peridot6000, 13 Jul 2014 | Read review
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