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Holiday Inn Express & Suites Duluth - Mall Area

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Holiday Inn Express & Suites Duluth - Mall Area
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122 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Commerce City, Colorado
Reviewed 2 weeks ago

the rooms where great, the food was decent. The problems. ran out of hot water every morning so got cold showers. My room was right next to the gym and there was someone that had to run every morning, it sounded like my wall was going to fall over

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Helpful?
Thank tkkleeman
Luis F, General Manager at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Dear Guest, We thank you for choosing our facility for your lodging needs and thank you for sharing your experience with us, please be aware we'll do everything possible to take corrective action about the sound next to your rooms. We sincerely apologize. Best regards,

Reviewed 14 December 2016 via mobile

I had a very good stay, and Nick the shuttle driver was very nice, and did an excellent job, would recommend this hotel. Everyone was very nice, and helpful with information, and shuttle service was excellent. Would stay at your hotel the next time I go on a business trip, thank you to all of your staff.

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Helpful?
Thank Cassius85
Luis F, General Manager at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Dear Mr. Hammond, We are happy to learn about your great experience with us and the wonderful service received. Thank you for staying with us. Sincerely, Luis O. Figueroa General Manager

Reviewed 2 November 2016

My only complaint is that they never refilled the water during breakfast each day. Other than that the room was clean and the service was nice. It's right off the expressway and the best thing is that it's right next door to Bahama Breeze a great restaurant.

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Helpful?
Thank Nathaly S
Luis F, General Manager at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Dear Nathaly S, We sincerely apologize for the inconvenience, please be aware we'll take immediate corrective actions to prevent happen again. Thank you for your feedback. Sincerely, Luis O. Figueroa General Manager

Pittsburg, California
Reviewed 19 October 2016

I stayed here because I am a member of IHG rewards program and the rate was within the limits of the travel poicy. I stayed here 2 nights and had a 2 room suite. I had no issues with the room or the wifi. I did not try the breakfast, but it looked fine for the price of FREE. The...

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Helpful?
Thank HoltED
Luis F, General Manager at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Dear Guest, We thank you for your loyalty with IHG and for the opportunity to serve you with your lodging needs, we value your feedback. Sincerely, Luis O. Figueroa General Manager

Abu Dhabi, United Arab Emirates
Reviewed 18 September 2016

Enjoyed staying. The staff were friendly, the room was clean, quit, and comfortable. Even though the breakfast bar could have more variety of fruits and pastries. Would stay again and recommend to family and friends.

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Helpful?
Thank kaafiya3000
Luis F, General Manager at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Dear Kaafiya3000, We thank you for your feedback and for the opportunity to serve you with your lodging needs, we'll be happy to earn your loyalty. Best Regards, Luis O. Figueroa General Manager

San Francisco, California
Reviewed 7 August 2016

Loved this hotel! Staff was super friendly and courteous. Hotel lobby was clean, decor fresh, room & bathroom clean. Elevator had to be accessed with your room key after certain hours -- good security. Free working Internet and parking. Best of all- sleep! Bed was so comfortable that for the first time traveling alone I slept well and was OK...

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Helpful?
Thank patty6875
Luis F, General Manager at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Dear Guest, We are pleased to have you with us and more important to learn about your great experience at our facility. Thank you for staying with us. Best Regards, Luis O. Figueroa General Manager.

Reviewed 14 July 2016

We were here recently for two nights and enjoyed our stay. The king suite was clean and the bed comfortable. The lobby is bright and spacious. The complimentary breakfast includes eggs and either sausage or bacon, fresh fruit, yogurt, cereal, sweet rolls, etc. The staff is polite and helpful. I would recommend this location to anyone staying in the Duluth...

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Helpful?
Thank James C
Luis F, General Manager at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Dear James, We are humble to learn about your great experience with us and our team is please for your overall satisfaction. Thank you for your feedback. Sincerely, Luis O. Figueroa General Manager

Richfield
Reviewed 12 July 2016 via mobile

I stayed for one night for a business trip. It's a nice hotel. Pretty typical Holiday Inn Express. Looks like it was updated recently. Service from the front desk was excellent. Walking distance in the parking lot to Bahama Breeze restaurant which was also very good. Will stay here again if I'm in the area.

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Helpful?
Thank Larry L
Luis F, General Manager at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Dear Larry L, We value your feedback and more important for us to earn your loyalty. Thank you. Sincerely, Luis O. Figueroa General Manager

Altha, Florida
Reviewed 3 July 2016

This hotel was ideal for our group of 42 who attended a conference at the Infinite Arena in June, 2016. The hotel was exceptionality clean, even the elevators which are sometimes neglected in hotels. The room was immaculate and the beds were perfect and had plenty of pillows. The refrigerator and microwave were nice conveniences since we had our granddaughter...

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Helpful?
Thank Floridalady58
Luis F, Director of Sales at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

We are so glad that you enjoyed your stay with us. We enjoyed working with your group and we hope that you come back and stay with us again for the conference next year. Rebecca Johnson Director of Sales

Jonesborough, Tennessee
Reviewed 28 June 2016

We spent a night here to meet other family for a trip to the beach. Our room had been updated and was very clean. Our bed was comfortable. The breakfast bar had a variety of hot and cold foods, and it was kept well stocked. Staff was friendly and inviting. We often spend a night in a Holiday Inn Express...

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Helpful?
Thank KatWat39
Luis F, General Manager at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Dear Guest, We are pleased to learn about your great overall experience at our hotel, we do thank you for your feedback and we look forward to be your home away from home. Thank you. Sincerely, Luis O. Figueroa General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Duluth - Mall Area

Address: 3530 Breckinridge Blvd, Duluth, GA 30096-4911 (Formerly Country Inn & Suites Atlanta/Gwinnett Place Mall)
Region: United States > Georgia > Duluth
Price Range: $140 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Duluth - Mall Area 2.5*
Number of rooms: 104
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Also Known As:
Country Inn & Suites Atlanta/Gwinnett Place Mall Hotel Duluth
Country Inn And Suites Atlanta/Gwinnett Place Mall
Country Inn Duluth
Duluth Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Duluth - Mall Area staff and other travellers.
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West Point, Utah
22 days ago

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Questions? Get answers from Holiday Inn Express & Suites Duluth - Mall Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call and ask if there are any ongoing conferences in the area.”
jamescM354RF, 13 Jul 2016 | Read review
“The King Suites are spacious.”
Floridalady58, 2 Jul 2016 | Read review
“Never stay on a floor with youth summer tour groups.”
JNetteDC, 27 Jun 2016 | Read review
“Get a room on the 3rd or 4th floor for a great view”
874billyh, 17 Oct 2015 | Read review
“look at room before you check in”
jgumms, 19 Jun 2015 | Read review
5 of 5