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Extended Stay America - Atlanta - Duluth

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Traveller (29)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent33%
  • Very good17%
  • Average18%
  • Poor12%
  • Terrible20%
Travellers talk about
Free Wifi
Non-Smoking Rooms
Suites
Kitchenette
Wheelchair Access
Self-Serve Laundry
Free Parking
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (74)
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11 - 15 of 72 reviews
Reviewed 5 July 2017

Very nice place to stay I enjoyed my stay there excellent customer service Everyone so nice and pleasant very friendly place love the kitchenettes in the room you can prepare your own meals if you want many restaurants in the area. Will visit again.More

Review collected in partnership with Extended Stay
Thank 528shaquitat
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 6 July 2017

Thank you for being our guest and for taking the time to review your experience at Extended Stay America  - Atlanta - Duluth. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. I will...More

Reviewed 30 June 2017

After a long drawn out process of checking into the hotel. I walked into my room which smelled like axe body spray. The bed was old and caved in the center. There was no bathroom soap or shampoo in the bathroom. I left feeling like...More

Review collected in partnership with Extended Stay
Thank chrisvZ3915TJ
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 1 July 2017

Chris, it was disheartening to read we didn't live up to our typical standards. We sincerely apologize for the issues you encountered. Your concerns have already been taken into consideration by our entire team in an effort to improve our service going forward. Please consider...More

Reviewed 19 June 2017

Even though this is a budget price, it still is not worth it. Pony up a little extra and stay somewhere else. Fit and finish was terrible, staff was inconsistent and unfriendly and the overall experience was more on par with a bargain basement fleabag...More

Review collected in partnership with Extended Stay
Thank Dan H
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 21 June 2017

Thank you for staying with us and for taking the time to write a review. We pride ourselves on offering exceptional service and clean accommodations to all of our guests, so we are sorry you did not experience us at our best. We appreciate your...More

Reviewed 19 June 2017

Just ONE employee for WHOLE hotel. I feel REALLY bad for him/her. Due to lack of workers, service was VERY difficult to receive. PLEASE add some more personnel to this hotel, ASAP!!! While the hotel states it has been renovated, it is still much to...More

Review collected in partnership with Extended Stay
Thank 582hyuni
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 21 June 2017

Thank you for your stay with us and for taking the time to post your review. I sincerely apologize for the service issues you experienced and for the inconvenience this caused you. I assure you, nothing is more important than your total satisfaction. Making each...More

Reviewed 4 April 2017 via mobile

This is a good place to stay for long or short term. The rooms are comfortable and pleasant to stay in. I would recommend this hotel to my friends and family over other extended stay hotels in the area.More

Thank April J
Response from Manager_11525, Manager at Extended Stay America - Atlanta - DuluthResponded 10 May 2017

Your comments regarding your stay are much appreciated. It is great to see you valued how comfortable your room was and that you would recommend our hotel to others based on the positive experience you had. Thank you again for your review. We look forward...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$75 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$75 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (29)
Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"Atlanta's customer service representatives are generally men-hating females. Be overtly flirtatious or..."
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"3rd floor was great, already upgraded."
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"2nd floor is non-smoking"
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"Try the other Extended Stay next to it."
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