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Extended Stay America - Atlanta - Duluth

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Extended Stay America - Atlanta - Duluth
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54 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Atlanta - Duluth
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Showing 52: English reviews
Toronto, Canada
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 August 2015

You can't beat the price, but you sure can beat the internet (kept dropping service) and the state of the carpet in the room (pretty grungy). Overall though, staff were very helpful and the room filled its purpose - good price for a couple of days. I have been to better Extended Stay facilities. Also this one is right next... More 

Helpful?
1 Thank GE H
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Thank you for taking the time to write a review of your stay. I was pleased to hear that our staff was very helpful and that you were satisfied with the rate of your room. However, it was disheartening to read that the internet in your room continuously dropped, and that your room was not properly cleaned. We are a... More 

Dahlonega, Georgia
Level Contributor
222 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 29 April 2015

This is the first of two ESA hotels on the same road. I mistakenly went to the 'other' one first, as this one is sort of hidden from view of the road. The 'other' location is a bit fancier and has a pool. This property was clean (common areas could've used a 'scrub'), front desk staff friendly and pretty helpful.... More 

Helpful?
1 Thank Travelingfrom865
Monrovia, California
Level Contributor
3 reviews
Reviewed 19 March 2015

The biggest challenge with working around Atlanta is the traffic. The two Extended stay America hotels on venture parkway in Duluth are in one of the best locations for avoiding traffic in the area. This on top of the fact they are decent places to stay at a reasonable cost, you can actually get to many of the busness and... More 

Helpful?
Thank Jwilson6008
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed our hotel. I am glad we were able to provide you with an affordable place to stay that was far enough from the Atlanta traffic. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Rainsville, Alabama
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 March 2015

First of all, the ladies at the front desk were very friendly and eager to help. They couldn't have been nicer! The hotel common areas, as well as my entire room were very clean, including the carpet. It looked new. So far, so good. But as I looked around, I noticed there was no coffee maker and no hair dryer.... More 

Helpful?
3 Thank JimandDarlene
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Thank you so much for sharing your experience with us. We are happy that our staff provided you with great service. We appreciate you letting us know that the comfort level of the bed and towels were not satisfactory; we will definitely take that into consideration to help improve our brand! We are also sorry that you were not made... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 February 2015

Having "endured" lousy accommodations, discourteous staff and poor customer service at other (Gwinnett County) hotels in the past, I was pleasantly surprised (during my recent stay at this Extended Stay location) at the exceptional level of quality customer service provided by the staff, in general, and the Asst. Mgr., Sheree Haughton in particular. Ms. Haughton is not only competent and... More 

Helpful?
2 Thank TheShihan
Manager_11525, Manager at Extended Stay America - Atlanta - Duluth, responded to this review

The team and I appreciate your kind remarks about your stay. I am so ecstatic to know that you received exceptional customer service at our hotel; we strive for excellence. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2015 via mobile

I had a pleasant stay here while I was visiting family for Thanksgiving. The front desk service is what won me over more than the room. I think her same was Sheree, was absolutely the most helpful. She pointed me in the direction of great night spots and wonderful restaurants. Thanks to her I almost forgot about Thanksgiving food!

Helpful?
1 Thank JLGivens
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Our staff read your review, and would like to thank you for writing such gracious things about our hotel. I am so thrilled to know that, in addition to your room, our front desk was an asset to your stay. They are very knowledgeable about the area. Therefore, it brings me great joy that Sheree was able to give you... More 

Roanoke, Virginia, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 January 2015

Stayed in this hotel in October while attending a conference at Gwinett Center. I traveled alone and arrived very late. Staff was amazingly helpful and welcoming - and nice bit of comfort after a long drive. The room was as expected and clean. However, what made the room over the top was the great room service when I had to... More 

Helpful?
1 Thank Debra F
Duluth, Georgia
1 review
Reviewed 25 December 2014

I'm a college student that's been living here for over a year to be close to campus without the expense of apartment living. The rooms are spacious and have every luxury of home. It's just right for my day to day needs. But the best part of living here is the staff! Ms. Shawn, Ms. Sheree, Ms. Kathy and Troy... More 

Helpful?
Thank Lynn S
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Lynn - Thank you for posting a review of our hotel. We are thrilled to hear that our staff provided you with such quality service and that you enjoyed your spacious room. Thank you again for your kind words. We hope to see you again in the future. More 

1 review
Reviewed 23 December 2014 via mobile

To my delight, my family had an extraordinary experience during our visit. The property is pristine, convenient, cozy and safe! The staff and service from the front desk to house-keeping, were friendly, professional & inviting! Our only complaint was the congestion of the traffic and travel time to Atlanta but this property was well worth it. LOVE LOVE Love this... More 

Helpful?
Thank Opal M
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Opal, thank you so much for posting a review of our property. We are so ecstatic to hear that the front desk staff treated you with professionalism and friendliness. They are indeed amazing with their customer service ! The team and I appreciate your kind remarks about your stay, and the coziness of your room. Thank you again for posting... More 

New York City, New York
1 review
Reviewed 19 December 2014 via mobile

I came in town to visit family. Everyone at the hotel was so friendly. Sheree, especially, made it feel like home. I will definitely be returning to this location. Keep up the awesome work and exceptional rooms!!!

Helpful?
Thank crystalb0404

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Atlanta - Duluth

Address: 3430 Venture Pkwy, Duluth, GA 30096
Region: United States > Georgia > Duluth
Price Range: $110 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Duluth 2.5*
Number of rooms: 119
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Questions & Answers

Questions? Get answers from Extended Stay America - Atlanta - Duluth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is non-smoking”
 of 5 bubbles _a_mi_dat868, 19 Aug 2016 | Read review
“Try the other Extended Stay next to it.”
 of 5 bubbles Tenn_Visitor_2015, 16 Sep 2015 | Read review
“Corner rooms are best. Seem to be larger and less noise.”
 of 5 bubbles U7877NDpatricias, 6 Sep 2015 | Read review
“Stay away from the elevator”
 of 5 bubbles Jwilson6008, 18 Mar 2015 | Read review
“Check out the mattress and towels FIRST!!!”
 of 5 bubbles JimandDarlene, 6 Mar 2015 | Read review
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