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Extended Stay America - Atlanta - Duluth

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Extended Stay America - Atlanta - Duluth
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56 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Atlanta - Duluth
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Showing 54: English reviews
Knoxville, Tennessee
Reviewed 16 September 2015

First you need to know that this property is adjacent to another, more modern Extended Stay property with more amenities [e.g. 'fitness' room and a pool]. Second, there seems to be a disconnect with this hotel's reservation system and sites like Priceline, Expedia, etc. After we checked in, and we were there for six weeks because of a job relocation,...

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Helpful?
2Thank Tenn_Visitor_2015
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to...

Oak Ridge, Tennessee
Reviewed 6 September 2015

The staff rate a 5, but the property does need updating/repairs. If it weren't for the updates/repairs needed I would have given them a 5. We stayed at this property for a total of 6 weeks waiting for our apartment to become available, and the location was great! Price was excellent, but you have to note there is no pool...

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Helpful?
Thank Patricia S
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Thank you so much for posting a review of our hotel. I am proud of our team for being helpful and pleasant. That is what we pride ourselves on! Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Toronto, Canada
Reviewed 13 August 2015

You can't beat the price, but you sure can beat the internet (kept dropping service) and the state of the carpet in the room (pretty grungy). Overall though, staff were very helpful and the room filled its purpose - good price for a couple of days. I have been to better Extended Stay facilities. Also this one is right next...

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1Thank GE H
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Thank you for taking the time to write a review of your stay. I was pleased to hear that our staff was very helpful and that you were satisfied with the rate of your room. However, it was disheartening to read that the internet in your room continuously dropped, and that your room was not properly cleaned. We are a...

Dahlonega, Georgia
Reviewed 29 April 2015

This is the first of two ESA hotels on the same road. I mistakenly went to the 'other' one first, as this one is sort of hidden from view of the road. The 'other' location is a bit fancier and has a pool. This property was clean (common areas could've used a 'scrub'), front desk staff friendly and pretty helpful....

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1Thank Travelingfrom865
Monrovia, California
Reviewed 19 March 2015

The biggest challenge with working around Atlanta is the traffic. The two Extended stay America hotels on venture parkway in Duluth are in one of the best locations for avoiding traffic in the area. This on top of the fact they are decent places to stay at a reasonable cost, you can actually get to many of the busness and...

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Thank Jwilson6008
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed our hotel. I am glad we were able to provide you with an affordable place to stay that was far enough from the Atlanta traffic. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Rainsville, Alabama
Reviewed 7 March 2015

First of all, the ladies at the front desk were very friendly and eager to help. They couldn't have been nicer! The hotel common areas, as well as my entire room were very clean, including the carpet. It looked new. So far, so good. But as I looked around, I noticed there was no coffee maker and no hair dryer....

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3Thank JimandDarlene
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Thank you so much for sharing your experience with us. We are happy that our staff provided you with great service. We appreciate you letting us know that the comfort level of the bed and towels were not satisfactory; we will definitely take that into consideration to help improve our brand! We are also sorry that you were not made...

Reviewed 6 February 2015

Having "endured" lousy accommodations, discourteous staff and poor customer service at other (Gwinnett County) hotels in the past, I was pleasantly surprised (during my recent stay at this Extended Stay location) at the exceptional level of quality customer service provided by the staff, in general, and the Asst. Mgr., Sheree Haughton in particular. Ms. Haughton is not only competent and...

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2Thank TheShihan
Manager_11525, Manager at Extended Stay America - Atlanta - Duluth, responded to this review

The team and I appreciate your kind remarks about your stay. I am so ecstatic to know that you received exceptional customer service at our hotel; we strive for excellence. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 30 January 2015 via mobile

I had a pleasant stay here while I was visiting family for Thanksgiving. The front desk service is what won me over more than the room. I think her same was Sheree, was absolutely the most helpful. She pointed me in the direction of great night spots and wonderful restaurants. Thanks to her I almost forgot about Thanksgiving food!

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1Thank JLGivens
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Our staff read your review, and would like to thank you for writing such gracious things about our hotel. I am so thrilled to know that, in addition to your room, our front desk was an asset to your stay. They are very knowledgeable about the area. Therefore, it brings me great joy that Sheree was able to give you...

Roanoke, Virginia, United States
Reviewed 2 January 2015

Stayed in this hotel in October while attending a conference at Gwinett Center. I traveled alone and arrived very late. Staff was amazingly helpful and welcoming - and nice bit of comfort after a long drive. The room was as expected and clean. However, what made the room over the top was the great room service when I had to...

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1Thank Debra F
Duluth, Georgia
Reviewed 25 December 2014

I'm a college student that's been living here for over a year to be close to campus without the expense of apartment living. The rooms are spacious and have every luxury of home. It's just right for my day to day needs. But the best part of living here is the staff! Ms. Shawn, Ms. Sheree, Ms. Kathy and Troy...

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Helpful?
Thank Lynn S
Manager_11525, General Manager at Extended Stay America - Atlanta - Duluth, responded to this review

Lynn - Thank you for posting a review of our hotel. We are thrilled to hear that our staff provided you with such quality service and that you enjoyed your spacious room. Thank you again for your kind words. We hope to see you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Atlanta - Duluth

Address: 3430 Venture Pkwy, Duluth, GA 30096
Region: United States > Georgia > Duluth
Price Range: $105 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Duluth 2.5*
Number of rooms: 119
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Questions & Answers

Questions? Get answers from Extended Stay America - Atlanta - Duluth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is non-smoking”
 of 5 bubbles _a_mi_dat868, 19 Aug 2016 | Read review
“Try the other Extended Stay next to it.”
 of 5 bubbles Tenn_Visitor_2015, 16 Sep 2015 | Read review
“Corner rooms are best. Seem to be larger and less noise.”
 of 5 bubbles U7877NDpatricias, 6 Sep 2015 | Read review
“Stay away from the elevator”
 of 5 bubbles Jwilson6008, 18 Mar 2015 | Read review
“Check out the mattress and towels FIRST!!!”
 of 5 bubbles JimandDarlene, 6 Mar 2015 | Read review
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