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GHL Relax Hotel Sunrise

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Traveller (1797)
Room & Suite (518)
Pool & Beach (347)
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Overview
  • Excellent24%
  • Very good40%
  • Average20%
  • Poor7%
  • Terrible9%
3 Apr 2018
“Good Experience”
26 Feb 2018
“A place for relaxing”
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,670)
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1 - 5 of 101 reviews
Reviewed 3 April 2018

My experience at the hotel in general was good, food was delicious, free drinks, nice pool and architecture. the hotel is well located a few streets from the beaches and next to where the boats leave to the other islands. The hotel staff is not...More

Thank Maria Laura R
Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel SunriseResponded 6 April 2018

Relax for GHL Sunrise family is important to know your assessment about our service. Every day we work to improve the quality of the hotel, making a commitment to exceed the expectations of our guests. We apologize sincerely for any inconvenience I caused him we...More

Reviewed 1 April 2018 via mobile

This was one of the most disappointing stats in a hotel ever. After arriving at the hotel had to wait for approx 45 minutes in line to do the check in. The furniture in the room was old and the door was half broken down,...More

Thank Michael B
Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel SunriseResponded 8 April 2018

Relax for GHL Sunrise family is important to know your assessment about our service. Every day we work to improve the quality of the hotel, making a commitment to exceed the expectations of our guests. We apologize sincerely for any inconvenience I caused him we...More

Reviewed 26 February 2018

Beautiful hotel, central located, perfect to scape of the noisy street from San Andrés. Taking a cocktail next to the sea, being sure that your valuable things are safe due to the security staff. The hotel has an own beach where you can stay and...More

1  Thank María A
Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel SunriseResponded 3 March 2018

Thank you very much for your comments and congratulations, is for us very valuable to know your opinion and your experience at the Hotel, knowing we did feel at ease and that exceed your expectations motivates us to continue our efforts. We hope his soon...More

Reviewed 15 June 2017 via mobile

I book one room sea view and the views was the best. The attention in reception was poor, the room is not clean and the humidity was crazy. My A/C was leaking water constantly. The furnitures were old and in the rooms there was not...More

3  Thank Jordi V
Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel SunriseResponded 26 June 2017

Receive a warm greeting on behalf of the staff that makes up the GHL Relax Hotel Sunrise. Thank you for taking your time to answer our survey. It is always a taste that our guests participate in the continuous improvement of our quality standards. Reviews...More

Reviewed 29 March 2017 via mobile

My first visit to San Andres. I chose Sunrise hotel as one of the two best hotels in San Andres, as I was told by the travel agent. The Hotel was presentable in the outside, in the inside it was beautiful. Very centralized to all...More

2  Thank Louatu1056
Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel SunriseResponded 1 April 2017

First of all give you thanks for the information you supply us, about the situations with the services offered by us. We condone sincerely for the inconvenience this might have caused, at the time we will take measures to make sure that you do not...More

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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$140 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in San Andres
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in San Andres
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1797)
Room & Suite (518)
Pool & Beach (347)
Dining (60)
Amenities (36)
Family and Play Areas (29)
Business Centre & Event Rooms (6)
Questions & Answers
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traveldp44
23 October 2015|
AnswerShow all 6 answers
Response from Simon S | Reviewed this property |
Sorry, it should be addressed to Natick of course /Simon
0
Votes
Room Tips
"Take a room with the sea view, because they have windows that could be open."
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"Don't know because it was a last minute deal for us.. I would say ocean view"
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"It has rooms with sea view"
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"Best view is Ocean view"
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