We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsall inclusive hotelbest hotel on the islandocean frontminute ridereggae musicgreat place to gonew toweramazing poolminutes from the airportinternational fooddoing nothingrooms are comfortablerocky caybeautiful islandpublic beachpunta canaspecialty restaurants
I spend holidays with my family at Decameron Isleño Hotel. The location is great (walking distance to the airport... 10 minutes) and a beautiful beach. The view from my room was beautiful. But they have to improve the staff attitude and food quality. I paid...More
Thank Ricardo M
Response from gerenteisleno, Gerente at Decameron IslenoResponded 4 days ago
Dear mr. Richard
thank you very much for your comments we are working with our staff to improve the attitude and improve our quality of service.
it will be pleasure to be able to serve you on your next vacation.
My partner and i arrived in this pristine and beautiful island in June 18.
After a 2 minute ride from the airport we unpacked our luggage and hit reception greeted with the sound of lght reggae music which set the tone for what we were...More
Thank Graham H
Response from gerenteisleno, Gerente at Decameron IslenoResponded 10 July 2018
thank you for your comments we are glad you ejoyed our services.
regarding the delivery our romms to improve our services.
Let's get it out of the way here: this isn't like an all-inclusive in Punta Cana or Cancun or the like. The tourism infrastructure just isn't here on San Andres like that. But that's a good thing. It's a three minute taxi from the airport,...More
2 Thank NCFamilyGuy
Response from gerenteisleno, Gerente at Decameron IslenoResponded 21 June 2018
We thank you for your comments, we value every observation shared by our customers, mainly about our food, rooms, bars and general services.
The main reason to improve, it is to achieve our clients expectations, and sharing these words with us, it challenge us to...More
Sorry to offer a poor rating, but unless major changes are implemented, selecting this hotel is a mistake. I paid over $300 per night "all-inclusive", so I expected a high-end place and high level service. Well:
1) The toilet seat was not the right-one for...More
4 Thank Albert D
Response from gerenteisleno, Gerente at Decameron IslenoResponded 8 June 2018
Gracias por escribirnos, valoramos cada una de las observaciones con las que nuestros visitantes nos retroalimentan, en relación a la...More
Although the hotel is nice the rating is overstated. Food was just okay room just okay. It's probably one of the nicest places on the island but certainly nothing special. It would seem to me the people that rated this place have never stayed at...More
3 Thank chuleta14
Response from gerenteisleno, Gerente at Decameron IslenoResponded 29 May 2018
agradecemos sus comentarios, son para nosotros los puntos que devemos mejorar.
esperamos poder tener la oporunidad de servirle en un...More
We used the services. It was i think 170k cop for a massage of 45min. It wasnt a great one, was average. It is also done outdoors no option for indoor. Given hot hot and humid it is yiu just must like it!!