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Decameron Isleno

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Traveller (2492)
Pool & Beach (592)
Room & Suite (345)
Overview
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
3 Star accommodation
All hotel details
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Reviews (2,162)
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121 results
Traveller rating
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36
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11
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LanguageEnglish
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40
36
21
13
11
Show reviews that mention
All reviewsall inclusive hotelbest hotel on the islandocean frontminute ridereggae musicgreat place to gonew toweramazing poolminutes from the airportinternational fooddoing nothingrooms are comfortablerocky caybeautiful islandpublic beachpunta canaspecialty restaurants
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1 - 5 of 121 reviews
Reviewed 5 days ago

I spend holidays with my family at Decameron Isleño Hotel. The location is great (walking distance to the airport... 10 minutes) and a beautiful beach. The view from my room was beautiful. But they have to improve the staff attitude and food quality. I paid...More

Thank Ricardo M
Response from gerenteisleno, Gerente at Decameron IslenoResponded 4 days ago

Dear mr. Richard thank you very much for your comments we are working with our staff to improve the attitude and improve our quality of service. it will be pleasure to be able to serve you on your next vacation.

Reviewed 10 July 2018

My partner and i arrived in this pristine and beautiful island in June 18. After a 2 minute ride from the airport we unpacked our luggage and hit reception greeted with the sound of lght reggae music which set the tone for what we were...More

Thank Graham H
Response from gerenteisleno, Gerente at Decameron IslenoResponded 10 July 2018

thank you for your comments we are glad you ejoyed our services. regarding the delivery our romms to improve our services.

Reviewed 20 June 2018

Let's get it out of the way here: this isn't like an all-inclusive in Punta Cana or Cancun or the like. The tourism infrastructure just isn't here on San Andres like that. But that's a good thing. It's a three minute taxi from the airport,...More

2  Thank NCFamilyGuy
Response from gerenteisleno, Gerente at Decameron IslenoResponded 21 June 2018

We thank you for your comments, we value every observation shared by our customers, mainly about our food, rooms, bars and general services. The main reason to improve, it is to achieve our clients expectations, and sharing these words with us, it challenge us to...More

Reviewed 7 June 2018

Sorry to offer a poor rating, but unless major changes are implemented, selecting this hotel is a mistake. I paid over $300 per night "all-inclusive", so I expected a high-end place and high level service. Well: 1) The toilet seat was not the right-one for...More

4  Thank Albert D
Response from gerenteisleno, Gerente at Decameron IslenoResponded 8 June 2018
Google Translation

Gracias por escribirnos, valoramos cada una de las observaciones con las que nuestros visitantes nos retroalimentan, en relación a la...More

Reviewed 28 May 2018 via mobile

Although the hotel is nice the rating is overstated. Food was just okay room just okay. It's probably one of the nicest places on the island but certainly nothing special. It would seem to me the people that rated this place have never stayed at...More

3  Thank chuleta14
Response from gerenteisleno, Gerente at Decameron IslenoResponded 29 May 2018
Google Translation

agradecemos sus comentarios, son para nosotros los puntos que devemos mejorar. esperamos poder tener la oporunidad de servirle en un...More

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About
Amenities
Top amenities
Beachfront
Free Internet
Pool
Free Parking
Bar/Lounge
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Shuttle Bus Service
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$265 - US$609 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in San Andres
#1 Top resorts Hotel in San Andres
Room types
Suites, Family Rooms, Accessible rooms
Details
Price range
US$265 - US$609 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in San Andres
#1 Top resorts Hotel in San Andres
Room types
Suites, Family Rooms, Accessible rooms
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Traveller (2492)
Pool & Beach (592)
Room & Suite (345)
Dining (187)
Family and Play Areas (110)
Amenities (31)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Lafrenchlady
30 December 2017|
AnswerShow all 3 answers
Response from Oscar M | Reviewed this property |
Yes BUT it is almost impossible to make a reservation. You need to go around 7 am and stand in a queue for about 1 hour, only to hear that no booking for diner is available.
0
Votes
Gena K
7 August 2017|
AnswerShow all 3 answers
Response from dofekus | Reviewed this property |
We used the services. It was i think 170k cop for a massage of 45min. It wasnt a great one, was average. It is also done outdoors no option for indoor. Given hot hot and humid it is yiu just must like it!!
0
Votes
Eliana V
5 April 2017|
AnswerShow all 6 answers
Response from Msteingr | Reviewed this property |
I can not remember any Zika virus just normal mosquitos as any island has
0
Votes
Room Tips
"Stay at another hotel!"
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"Rooms with pool and beach pools are really nice (specially in the 2nd floor)"
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"You have to insist if you want things to be done, somtimes!!!! Enjoy the Hotel it Worth it !!!!!"
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"We enjoyed Building 7"
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