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The Ritz-Carlton Reynolds, Lake Oconee

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The Ritz-Carlton Reynolds, Lake Oconee
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1,015 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
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San Juan Capistrano, California
Reviewed 4 days ago NEW

We had a great trip to Reynolds Plantation and would do it again should the occasion arise. We loved the room, beds, blackout curtains, location of our room to the beach, fishing, boating,basketball, ping pong, billiards, s'mores and especially the beach and floats. We have been several times without children but this trip we brought our grandsons2 9 year olds....

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank kcr280
Ga
Reviewed 4 days ago NEW

EVERYTHING I try to do with this hotel ends in frustration. I needed to cancel a reservation. I called the hotel as instructed on the confirmation and explained what I needed to two different people who after hearing the explanation were unable to accommodate a simple request for a cancelation. I was then transferred to 'central reservations' where I encountered...

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Helpful?
Thank 04DTS
ralph v, General Manager at The Ritz-Carlton Reynolds, Lake Oconee, responded to this review

Dear O4DTS, I apologize for your frustration in attempting to cancel your reservation, it really shouldn’t be that difficult. I attempted to reach you twice yesterday and left a voicemail on both occasions to see if I might assist. If you would like to contact me, it would be my pleasure to discuss in more detail. Best regards, Ralph Vick...

Bellmore, United States
Reviewed 5 days ago NEW

The Ritz-Carlton Lake Oconee is the best kept secret and perhaps the best place on earth! The service is impeccable, very family oriented and the staff is the finest around. We look forward to making this a yearly destination for our family. Thanks Lake Oconee Ritz for making our vacation beyond amazing.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 976marlak
Reviewed 1 week ago NEWvia mobile

We are here 8 nights and staying in a room with 2 Queen beds that walks out to the lawn overlooking the lake and pool. Our room location couldn't be better. I'll tell you that our room is a bit cramped for a family of four (limited counter space and storage). We opted against the king suite as our oldest...

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Helpful?
Thank Angie G
Madison, Mississippi
Reviewed 1 week ago

The Ritz-Carlton Reynolds at Lake Oconee is an extraordinary hotel, even by Ritz-Carlton standards. There is a fabulous spa, golf, a great fitness center, lakeside dining, a wonderful Lobby Lounge and one of the best steakhouses you will find anywhere. And, it all comes with a staff totally focused on the needs of every guest. A truly exceptional staff. If...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Bill R
Atlanta, Georgia
Reviewed 1 week ago

Step back into elegance at that glitzy hotel on the lake. Everything that money can buy and more. The view is amazing, the hotel is sooo rich and every thing fits perfectly the decor. Even the 1920's telephones in the corridor. And there is the beach. Great experience. Even the Starbucks there looks elegant.

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Helpful?
Thank odedsho
Atlanta, Georgia
Reviewed 1 week ago

More to do on property that I thought! Loved the lake and spa!! They have everything from fire pits, canoes, bikes, swings, hammocks, fishing, golf, train rides to smores and mini waffles! Beautiful setting with breathtaking views of the lake. Very relaxing and something for everyone!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank mrscurtis684
Richmond, Virginia
Reviewed 1 week ago

I was greeted by, sorry you must be mistaken, we don't have your reservation. I then showed them my phone where I had the mobile check-in alert. The front desk then said, you made a mistake with your reservation...it was under a different last name. I said, given that my Marriott # was in there, my email was correct AND...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank A2056MKbrianl
ralph v, General Manager at The Ritz-Carlton Reynolds, Lake Oconee, responded to this review

Dear A2056MKbriani, I can’t begin tell you how sorry I am for your experience at our front desk during check-in. This is completely unacceptable and will be addressed with my leadership team for immediate correction. We certainly value your loyalty to the brand, but obviously no one should be treated in this fashion, regardless of membership. Please forgive me for...

Atlanta, Georgia
Reviewed 2 weeks ago

I had a wonderful time at the Ritz this past weekend. It is a beautiful hotel! Food was great and the best part is the Ritz touch (all the staff remembered my name!). Spa was fabulous and you can't beat the serenity of the lake. I will definitely come back again!

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Helpful?
Thank brenda9496
Atlanta, Georgia
Reviewed 2 weeks ago

This hotel is a hidden gem. I initially visited for a girls weekend then decided to return a month later with my husband for our anniversary. Think about upgrading to the Club Level, it's well worth the price. The club is lovely and the food is beautifully displayed. Breakfast, lunch, heavy hors d'ouevres & desserts plus wine are wonderful. The...

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Helpful?
Thank MBell

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 75 miles from Atlanta and the world's busiest airport, a stunning lake shimmers in quiet tranquility. Cradled by verdant hills where pines tower to the sky and eagles dance with the sun, this secluded getaway transports guests to a place far away from daily cares and pressures. It's little wonder the family who formerly owned this land called it Linger Longer. Once here, guests yearn to stay, whether for golfing on championship courses, netting their daily limit of fish, discovering uncommon shops in antebellum towns or enjoying a delightful roster of outdoor activities. Amidst this engaging backdrop, the commanding presence of The Ritz-Carlton Reynolds, Lake Oconee offers an elegant invitation to meet in the heart of nature. The Ritz-Carlton on Lake Oconee, GA offers guests legendary service highlighted by gracious Southern hospitality. ... more   less 

Additional Information about The Ritz-Carlton Reynolds, Lake Oconee

Address: 1 Lake Oconee Trail, Greensboro, GA 30642 (Formerly The Ritz-Carlton Lodge, Reynolds Plantation)
Region: United States > Georgia > Greensboro
Price Range: $656 - $2,407 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton Reynolds, Lake Oconee 4.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Ritz-Carlton Lodge, Reynolds Plantation Hotel Greensboro
Ritz Carlton Reynolds Plantation
Ritz Greensboro
Ritz-Carlton Greensboro
Greensboro Ritz-Carlton
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Reynolds, Lake Oconee staff and other travellers.
9 questions
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Questions? Get answers from The Ritz-Carlton Reynolds, Lake Oconee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the Club Level”
MBell, 8 Apr 2017 | Read review
“Lake view are a must”
1970Elaine, 26 Mar 2017 | Read review
“Go the extra expense and get a room on the Concierge Floor. The lounge is excellent.”
Soxlvr, 16 Feb 2017 | Read review
“Rooms facing the water are worth the extra money. Getting a room with Breakfast included is a wonderful treat each day.”
mcr94, 14 Feb 2017 | Read review
“Splurge on a lake view room !”
SoBelle27, 7 Feb 2017 | Read review
5 of 5