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BEST WESTERN Augusta West

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BEST WESTERN Augusta West
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178 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Augusta West
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Showing 177: English reviews
Savannah, Georgia
Reviewed 24 March 2016

While staying the week at this hotel the very fist day I return to the room to find that someone has entered my room even with the "Do Not Disturb" tag on the door. I proceed to the front desk and Inform the General Manager/Owner of the hotel that some has entered my room and went through my bags while...

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Helpful?
Thank 1stSgtUSMC
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I apologize that I did not exceed your expectations regarding communicating with you about the housekeeping situation. The reason you were not called in the morning the following day - my apologies for that. I was waiting for you to return to the hotel that night. Yes...

Reviewed 23 March 2016 via mobile

So I put some money on my pillow as a tip for room service, they came in, took the money and didn't do anything for the room. Didn't replace towels, make the bed, or even vacuum. Don't stay there!! The breakfast is okay but very very limited, and the room did not have a clean smell.

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Thank Siegfried R
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for your comments. Unfortunately this was a mistake on our part--a lack of communication between staff members which resulted in your room not being serviced. This is not the norm for our housekeeping staff who strive for perfection on a daily basis. We offer a complimentary full hot breakfast for our guests; additional restaurants are within walking distance....

Atlanta, Georgia
Reviewed 19 February 2016

I have stayed here before and usually get a good price on one of the online bidding.booking sites. Rooms are clean and spacious and staff is friendly. There is good and well lit parking. Good restaurants are nearby and location is good for West Augusta and Fort Gordon.

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Thank Flyeguy
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for your comments, we appreciate it. We hope that when your travels bring you back to our area, that you will choose to stay with us once again.

Washington, DC, United States
Reviewed 15 February 2016

I've stayed at this location for a few years when visiting my home town in SC. It's one of the better options in the area. Have never had any problems. It's clean, convenient to I-20 and reasonably priced.

Review collected in partnership with Best Western
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Thank Jasper G
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for staying with us. We appreciate your comments and we hope you will choose to stay with us in the future. Kanta KR Kondur Owner/General Manager

Evans, United States
Reviewed 4 February 2016

This is very clean hotel. It is convenient to FT Gordon and I-20. There is only one treadmill and one bench in the exercise room. The hotel is within walking distance from three restaurants. The morning breakfast is pretty good and has both cold and hot items. The hotel does not provide complimentary newspapers.

Review collected in partnership with Best Western
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Helpful?
Thank Don B
Best B, Owner at BEST WESTERN Augusta West, responded to this review

We thank you for staying with us, and thanks for your comments. We're glad you found our location convenient to Fort Gordon, our hotel is just three miles from Gate #1. We do provide the Augusta Chronicle on a daily basis for our guests and those newspapers that are not picked up by guests are recycled. We hope you will...

Vancouver, Washington
Reviewed 23 January 2016

Having pre-booked the hotel we were not sure what to expect. We were pleased with most everything. The staff was friendly and helpful. They recommended a very good restaurant for us. The hotel was clean, priced fairly and compfortable. The one negative (based only on this stay and this room) was that the "Hi-speed Internet" was hardly high speed and...

Review collected in partnership with Best Western
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Thank 205r0bertp
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for your comments, we appreciate your feedback. We're glad to read that you enjoyed your stay with us. We are working on our internet issues and we appreciate your input. We hope that next time you visit our area that you will choose our hotel. Kanta KR Kondur Owner/General Manager

Baton Rouge, United States
Reviewed 12 January 2016

Clean, friendly staff and very nice for the rate charged! I would definitely stay here again. Very good hotel for the price paid. The main thing was it was clean and spacious. Very adequate for type of hotel.

Review collected in partnership with Best Western
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Thank Elizabeth S
Best B, Owner at BEST WESTERN Augusta West, responded to this review

We are so happy to learn that you enjoyed your stay with us, thank you. We look forward to your return visit. Kanta KR Kondur Owner/General Manager

NEW WINDSOR
Reviewed 2 January 2016

We enjoyed our stay at this motel. We only wish they offered a pet friendly option, Our cat spent the night in the car. The motel is a bit off the beaten track and without a GPS Tom Tom might be hard to locate...It is a well kept property with a very nice staff. Average BW breakfast

Review collected in partnership with Best Western
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Thank JAMES L
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for your comments. We're sorry to read about your cat's accommodations; we do accept service animals. We appreciate your business and we hope to be of service to you in the future. Kanta KR Kondur Owner/General Manager

Ozark, United States
Reviewed 14 December 2015

We have stayed here now for our annual Christmas visit for the past 5 years. The staff is always very helpful with making sure we get the types of rooms that fit our families' needs. The rooms are spacious and comfortable. Breakfast is good with a nice variety. You get a great value for your money.

Review collected in partnership with Best Western
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Thank Sylvia M
Best B, Owner at BEST WESTERN Augusta West, responded to this review

We are so glad you continue to visit our hotel--we appreciate your patronage. We're happy to learn that you enjoyed your stay with us once again. We appreciate your comments and will share them with our staff. Thank you again! Kanta KR Kondur Owner/General Manager

Tehachapi, California
Reviewed 14 December 2015

Justin, Teresa, and the night lady (Don't remember her name) were all great. They ensured we had rooms close together, and noted that we would have a late check in. Always greeted us with a smile, and ensured that or stay was stellar. Breakfast was very nice. Had scrambled eggs, and other breakfast goodies. They also had a break from...

Review collected in partnership with Best Western
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Thank Bob K
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for your comments, we will share them with our staff. We're glad you enjoyed your stay with us and our southern hospitality (and our pancake machine, too). We hope the next time you visit our area that you will stay with us. Kanta KR Kondur Owner/General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about BEST WESTERN Augusta West

Address: 452 Park 20 W, Grovetown, GA 30813 (Formerly BEST WESTERN Evans Hotel)
Region: United States > Georgia > Grovetown
Price Range: $106 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Augusta West 2.5*
Number of rooms: 58
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Also Known As:
Grovetown Best Western
Best Western Grovetown
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Questions & Answers

Questions? Get answers from BEST WESTERN Augusta West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms have WiFi. The lobby computer sometimes does not work.”
Kenmore_Don_1972, 22 Jan 2017 | Read review
“Pick a low floor if you are a lady travel long alone. Near the front desk.”
D1641MJcarolc, 8 Aug 2016 | Read review
“Quiet, bicycle friendly.”
waddelne, 16 Jun 2016 | Read review
“Room was close to I-20 but you wouldn't know it. Walking distance to several restaurants.”
tld2015, 23 May 2016 | Read review
“Room was quiet despite proximity to I-20. I imagine all rooms were pretty quiet.”
jeffreyw371, 17 May 2016 | Read review
5 of 5