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BEST WESTERN PLUS Atlanta Airport-East

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BEST WESTERN PLUS Atlanta Airport-East
BEST WESTERN PLUS Atlanta Airport-East
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815 Reviews from our TripAdvisor Community

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Showing 747: English reviews
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Rochester, Indiana, United States
Reviewed 2 days ago NEWvia mobile

I missed my connecting flight, so myself and the whole plane of passengers were given a night at this hotel. The shuttle is small and couldn't accommodate many people, so I decided to let the elderly go on and take an Uber. When I arrived at hotel (around 1am) the lobby was filled with people waiting in line. I asked...

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Helpful?
Thank Heidi M
Khon Kaen, Thailand
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

A convenient & pleasant hotel close to Atlanta airport.Check in was reasonably quick for a small group,(14 persons.) Rooms reasonably spacious with storage space for clothes,etc. Comfortable bed & despite the close proximity to the airport are quiet enough for a good nights rest. Bathroom adequate although the shower was a little fierce.(Could be classed as dangerous to a small...

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Helpful?
Thank Alec757
About Hotel's Favourite Review
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Alec757, Thank you for taking the time to review our hotel. We really appreciate your feedback and are happy to see that you and your group enjoyed your stay with us. I am glad that you enjoyed our recently renovated rooms. Thank you so much for your kind words and we hope to see you back again soon. Sincerely,...

Nashville, Tennessee
Reviewed 1 week ago

Great experience EXCEPT it's ridiculous to pay a fee to check in earlier than 3 pm. Instead they just didn't hold the incidental fee, which was fair (although that would have been refunded anyways). And in addition to the two taxes, there was a hotel fee that I wasn't aware of. Showers need curtains, but overall experience and decor of...

Review collected in partnership with Best Western
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Thank 566kayleighc
Reviewed 1 week ago via mobile

We had a very good experience at this Best Western after coming in tired from our long flight the staff were great. We were soon in our room , the hotel is very near to the airport and our room was at the front so we could hear the planes. They do stop at midnight though. The breakfast buffet was...

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Helpful?
Thank travelmadbob
Cordele, Georgia
Reviewed 1 week ago via mobile

We stayed here one night to fly out early the following day. The hotel was nice and well located. It is conveniently located near some places to eat and the rooms were comfortable. There was a bit of airport noise but it didn't inhibit my sleeping. A good place to stay if you need to be close to the airport.

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Helpful?
Thank AKBGa
Atlanta, Georgia
Reviewed 2 weeks ago

Once a month my husband and I book a room just to relax. No kids, computer etc. This place is excellent for that. Close to food and quiet. Friendly staff, nice rooms and calm environment, good price and great location.

Review collected in partnership with Best Western
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Helpful?
Thank tarasmith555
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear tarasmith555, Thank you so much for your loyalty to our hotel. We really appreciate your repeat business and are glad that we can be your weekend getaway from home for some alone time as a couple. We look forward to seeing you again next month. Sincerely, Meesha Anderson General Manager

Atlanta, Georgia
Reviewed 2 weeks ago

This was a great weekend. Best location to get to my destinations. The staff was great and helpful. I am pleased to say I would definitely stay at this hotel again. I will be telling friends and family.

Review collected in partnership with Best Western
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Helpful?
Thank 162shannont
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear 162shannont, Thank you so much for your feedback. I am glad to see that you enjoyed your stay with us. I will be sure to pass along your great feedback regarding our staff's friendliness and willingness to help. We look forward to seeing you back again with us soon. And hopefully your friends and family too! Sincerely, Meesha Anderson...

Jellico, Tennessee
Reviewed 3 weeks ago

We have stayed at this property before and had a good experience. This time we had a early morning flight out of Atlanta and When I made the reservations directly with the hotel the lady told me we could park and stay and their shuttle would take us to the airport. The next morning at check out I was told...

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Helpful?
Thank Justin C
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Justin, Thank you so much for returning to stay with us. We appreciate the loyalty and are glad that we made a great first impression that made you decide to return to stay with us. I am sorry that you were misinformed regarding our parking policy. If you would like to discuss this issue further with me directly, I...

Reviewed 3 weeks ago via mobile

Drab, dirty, musty, old building, sketchy and insecure parking, planes taking off and landing inches from the building. Let's see... those are the good things. Michelle at the check-in is slow and inefficient staring cluelessly at the computer screen. 15 minute check-ins seem normal here. The Front Office MGR Raymond, doesn't know anything about customer service. Although he is supposedly...

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Helpful?
Thank Michael M
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Michael M, Thank you for taking the time to let us know about your experience with us. I am sorry that you did not enjoy your stay and was not satisfied with the level of service that you received. Our number one goal is to please each guest to the best of our ability and I personally apologize as...

Saint Louis, Missouri
Reviewed 4 weeks ago via mobile

Great price for one night when you have to catch a 5am flight, but not worth it. Pay a little extra for comfort somewhere else. There were long black hairs in our towels and in the shower. The water pressure is terrible, and if you are over 5'9 you will have to squat to fit underneath the shower head. Did...

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Helpful?
1Thank guestse13

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
BEST WESTERN PLUS Atlanta Airport East ... more   less 

Additional Information about BEST WESTERN PLUS Atlanta Airport-East

Address: 301 N Central Ave, Hapeville, GA 30354-1601
Region: United States > Georgia > Hapeville
Price Range: $153 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Atlanta Airport-East 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Best Western Plus Atlanta Airport East Hotel Atlanta
Best Western Atlanta
Best Western Hapeville
Atlanta Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Atlanta Airport-East staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Atlanta Airport-East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick a room at the back for quietness - its is an airport hotel and planes pass the front”
 of 5 bubbles E9616KYdavids, 20 Feb 2017 | Read review
“Rooms at the rear of the hotel will be quiter, fromt facing rooms give a good view of the runways”
 of 5 bubbles kenbearfield, 20 Feb 2017 | Read review
“We stayed on the fifth floor and enjoyed watching flights come and go!”
 of 5 bubbles , 2 Feb 2017 | Read review
“rooms facing away from the airport are quieter”
 of 5 bubbles travelinmom12, 7 Jan 2017 | Read review
“In flight path so they provide foam ear plugs.”
 of 5 bubbles cmwhitexyz, 20 Dec 2016 | Read review
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