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Country Inn & Suites By Carlson, Helen

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#1 of 18 Hotels in Helen
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Helen
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700 Reviews from our TripAdvisor Community

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Showing 698: English reviews
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marietta, United States
Reviewed yesterday NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Donna S
Porters Falls, WV
Reviewed 2 days ago NEWvia mobile

This was our first stay in Helen, Ga and I doubt that my husband could have picked a better hotel for us to spend the week at. The hotel is located in town, far enough off the main drag to not be bothered by traffic noise, yet close enough to the bulk of shopping, restaurants and the sights to be...

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Helpful?
Thank HLDBWV
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed everything. I am so sorry about the patchy places in the bathroom, I have spoke with maintenance and I assure you we are working diligently to insure a similar situation doesn't occur again. We look forward to...

Fayetteville
Reviewed 3 days ago NEW

The Country Inn and Suites in Helen is clean, updated, inviting and very comfortable. It is located in walking distance of restaurants, shopping outlets and a nearby golf course. Breakfast is free with your room, coffee is available around the clock as well as cookies to satisfy you sweet tooth. I highly recommend them!

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Helpful?
Thank Donald C
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Donald C, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that you all had a great time. We hope to see y'all again soon. Thanks, Emily A. Guest Relations

Reviewed 4 days ago NEW

Excellent accommodations! We enjoyed the king room with the fireplace and the complimentary breakfast. The location allowed us to walk to shops and restaurants. The hotel was clean and the people were nice. The bathroom was clean and had a large vanity. We recommend this hotel. It is a good value for the price

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 786ronaldw
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear 786ronaldw, Thank you for taking the time to tell us about your recent stay here with us in Helen, Georgia. We are thrilled to hear that y'all had a great time. We hope to see y'all again soon! Thanks, Emily A. Guest Relations

Marietta, Georgia
Reviewed 5 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Barbara H
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Alpharetta, GA
Reviewed 5 days ago NEW

I spent the weekend at this hotel for a retreat with a needlework group. This was our first visit to this hotel and the overall consensus of our group was that it was clean, had a friendly and accommodating staff, was attentive and made us all feel at home. We didn't leave the hotel all weekend and felt very much...

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Helpful?
Thank lmaton
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear lmaton, Dear 786ronaldw, Thank you for taking the time to tell us about your recent stay here with us in Helen, Georgia. We are thrilled to hear that y'all had a great time. We hope to see y'all again soon! Thanks, Emily A. Guest Relations

Indianola, Mississippi
Reviewed 1 week ago NEW

This was a trip planned with my grands to visit Babyland General. We decided to stay in Helen to enjoy the alpine atmosphere of this quaint little town. Such a fun spot to visit. The country inn was located close to dining and shoppinging. The indoor heated pool was a necessity since we were traveling in cool weather that would...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank teresagA9968XK
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear teresagA9968XK, Dear 786ronaldw, Thank you for taking the time to tell us about your recent stay here with us in Helen, Georgia. We are thrilled to hear that y'all had a great time. We hope to see y'all again soon! Thanks, Emily A. Guest Relations

bloomfield,ky
Reviewed 1 week ago NEW

When I called this location I was told the 2 queen bed room would be right at $100.The Expedia price on trip advisor stated $73 but the desk clerk refused to honor that price.I called the Country Inn and Suites directory number and was told $87.Then they said they would match the Expedia price but would NOT honor the cancellation...

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Helpful?
Thank Jeanie S
cx_heln, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Jeanie S. I am not aware of this issue. Can you please call me at the hotel so that I can look into this. When you go through booking.com they may have a special online that we do not have and it may depend on the dates. Please give me a call so that I can resolve this issue....

Steinhatchee, Florida
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Familymom23
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Sylacauga, Alabama
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Henry R
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Shari is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Helen

Address: 877 Edelweiss Strasse, Helen, GA 30545
Region: United States > Georgia > Helen
Price Range: $123 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Helen 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn
Hotel Style:
#1 Green Hotel in Helen
#1 Family Hotel in Helen
#1 Business Hotel in Helen
#1 Best Value Hotel in Helen
#3 Romantic Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Helen staff and other travellers.
22 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Helen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Helen is a quiet town, so all rooms were quiet. The hotel is off the main road as well.”
 of 5 bubbles lmaton, 20 Mar 2017 | Read review
“the rooms facing downtown Helen are the rooms they consider with a view. Ask for top floor (third floor) to avoid having someone above you.”
 of 5 bubbles bethrad, 17 Feb 2017 | Read review
“King suites - two separate rooms. King with Jacuzzi was best for us - one large room.”
 of 5 bubbles PastorsPhilandJB, 17 Feb 2017 | Read review
“Room 328 was quiet and has a nice gas fireplace in the corner.”
 of 5 bubbles jjmoorememphis, 19 Jan 2017 | Read review
“We were in 228, great room with king and fireplace”
 of 5 bubbles Lynn2n, 3 Jan 2017 | Read review
5 of 5