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Castle Inn

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109 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Rome, Georgia
Reviewed 1 week ago via mobile

Great place to eat with a great atmosphere. We ate outside overlooking the river. The beer was great although can't remember the name was a light beer recommended but the waitress. For dinner we both had the Reuben sandwich which was also delicious

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Helpful?
Thank christy m
Atlanta, Georgia
Reviewed 3 weeks ago

We had a great time in the castle inn. Deb the manger was so sweet and accommodating if we needed anything she was only a phone call away. The room was nice and clean the beds were soft and I liked the old fashion feel, the room feels like your going back in time in a modern way. And its...

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1Thank smithkirk2010
CastleInnHelen, General Manager at Castle Inn, responded to this review

Thank you for staying with us here at The Castle Inn. I am happy that your visit was nice and that your room was up to what you would have expected. We do hope that you will come back and stay with us again. Thanks Deb

Reviewed 13 December 2016

We stayed in Helen, GA at the Castle Inn for 1-night. We got a double queen bed suite (bed pillows too hard and mattress too old). First of all, the staff who booked and checked us in, was very polite. Upon arriving to our parking lot/mountain view suite, there was an overbearing smell of Odor Ban, if that's what it's...

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Helpful?
Thank Chrissy K
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank you for staying with us at The Castle Inn. We are an older property in Helen one of the first Inns and the only Inn on the main street in the middle of the Village walking distance to everything. The pillows where bought brand new two days before your arrival. We also do clean our rooms with a cleaner...

Lake Park, Georgia
Reviewed 8 November 2016 via mobile

This inn is only fair. There is no elevator. There are no amenities. The room smelt like someone dumped a gallon of sanitizer in the room and called it clean. The office hours are very limited. I would love to have their hours! They make banker hours look long! The rooms are in serious need of upgrades. The beds and...

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1Thank knseli
Navarre, Florida
Reviewed 8 November 2016

The Castle Inn is unique. Bring your own pillows. Theirs are like flat pancakes. We had a view of the parking lot, mountain, river. We didnt sit out there due to the smell of the Troll Restaurant. The bed needs replaced. It squeaks everytime someone moves in it. The shower was awesome though. I would go to a different place...

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1Thank Lori N
Reviewed 31 October 2016 via mobile

Very friendly place to stay in Helen. Right downtown, across the bridge, within walking distance from everything. Our room had a balcony right on the river and was very comfortable. Easy street access from our room to the Main street. There was a restaurant/ pub on the lower level and lots of shopping right in the same building. We loved...

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1Thank Linda C
Citrus Springs, Florida
Reviewed 29 October 2016

The pictures and the price ($189 per night) Jed me to believe we were in for a treat. What a let down! The steep STEEP stairs you have to lug your bags up is the first indication that you have made a planning error. The rooms and hallways are so heavily perfumed the air is unbreatheable! There is no microwave...

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2Thank QuiltedLady
Reviewed 28 October 2016

This hotel take you back in time in a very comfortable manner. Actual keys for the rooms (I travel weekly so that was unique) with balconies overlooking main street which was fantastic to sit back in the evenings and people watch during the late night hours! Set back in the old Bavarian style but rooms were clean and comfortable. Basically...

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1Thank Steve E
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank you for choosing to stay with us. We appreciate each and every one of our guests and we thank you for taking the time to leave kind words about us and our inn. Please come back and stay with us again.

Reviewed 18 October 2016

Hotel has a great location, but the staff is not very friendly and the property is not very well taken care of. Hotel office was closed when we checked in because of a family emergency. Instructions were not clear how to proceed. When I called they were not very pleasant. A discarded hot dog and bun sat in the entry...

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1Thank leslie m
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank for staying with us here at The Castle Inn. We do have office hours being that we are a small Inn. Staying open 24 hrs a day is not very hard for a small staff. We are sorry that the staff member seemed not friendly with helping you with your late check in. I spoke with him and he...

Alabama
Reviewed 16 October 2016

Great room with the best location right in the heart of the festival. Stayed 30 Sep - 1 Oct. this is our 4th year straight and already looking to book for 2017. Nice add this year was the refrigerator. Always clean and close to everything in town.

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Thank sas0316
CastleInnHelen, Manager at Castle Inn, responded to this review

Thanks so much for coming back to stay with us at The Castle Inn. We do love to see our repeat guest. Our staff always happy to make sure your stay is a good one. See you soon. Thanks Deb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Bavarian style building with magnificent views! This Hotel is located in the heart of Alpine Helen on the banks of the Chattahoochee River with fantastic views of the mountains. Enjoy the comfort of our rooms after a full day of; trout fishing on the Chattahoochee River, the action packed family fun of Helen's Main Street attractions, or endless hours of browsing and shopping the most unique shops in the Georgia Mountains. ... more   less 

Additional Information about Castle Inn

Address: 8580 Main St, PO box 209, Helen, GA 30545
Region: United States > Georgia > Helen
Price Range: $127 - $199 (Based on Average Rates for a Standard Room)
Number of rooms: 12
Also Known As:
Castle Hotel Helen
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Questions & Answers

Here's what travellers have asked, with answers from Castle Inn staff and other travellers.
3 questions
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3 months ago
8 months ago
Birmingham, Alabama

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Questions? Get answers from Castle Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick a room over the river or front side to get the best views”
 of 5 bubbles smithkirk2010, 26 Dec 2016 | Read review
“Choose a hotel brand you know and trust. I thought this would be nice, since it's in the heart of downtown Helen, but I was disappointed.”
 of 5 bubbles 890chrissyk, 13 Dec 2016 | Read review
“Choose the front.”
 of 5 bubbles LoriiN, 7 Nov 2016 | Read review
“Rooms facing Main Street so you can sit on balcony and enjoy festivities”
 of 5 bubbles 631stevee, 28 Oct 2016 | Read review
“You want a room with Main Street balcony”
 of 5 bubbles kmoore1957, 1 Oct 2016 | Read review
5 of 5