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Riverbend Motel & Cabins

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#2 of 19 Hotels in Helen
Certificate of Excellence
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1 room 2 adults 0 children
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1,365 Reviews from our TripAdvisor Community

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Showing 1,365: English reviews
Highlands, North Carolina
Reviewed 2 November 2016

I booked the night before we were due to meet up with friends in Helen during Oktoberfest, so I was wary of what we would be getting so last minute - BUT, we were pleasantly surprised! Awesome staff and decent digs for the money! Very happy with the size and condition of the room for the price - especially compared...

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Helpful?
Thank Meg M
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Good Day, Thank you for taking the time to review your last minute stay with us. We are thrilled we could meet your expectations and you enjoyed our accommodations. We look forward to seeing you again the next time you are in Helen!

Reviewed 29 October 2016 via mobile

I wasn't impressed. I stayed in a cabin, it was damp and the kitchenette had no utensils st all.. no coffee, and even if I wanted to use the kitchen, it looked undesirable. I stayed with my dogs, the cabin had carpeting.. so 4 days later I notice that my dogs had fleas. I can say that the people at...

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Helpful?
Thank Staceyrae69
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for your feedback on your recent visit. I would like to apologize that you found our accommodations anything but extraordinary. We are however thrilled that the location of our property served you well during your stay.

Evans, Georgia
Reviewed 28 October 2016

Riverbed Motel & Cabins is conveniently located about 2 blocks from downtown Helen, so we never had to worry about parking. The staff is very friendly. It's right on the river's edge, with swings for relaxing. And because it's pet friendly, we were able to bring our dog, who really loved running in the river. I would recommend this place...

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Helpful?
Thank pianomom2
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Good Day, Thank you for your feedback on your recent stay at the Riverbend! We are thrilled you enjoyed your stay with us and were able to take advantage of our wonderful location and free parking to make your trips to town easy. We hope to see you again the next time you are in Helen.

Charlotte, North Carolina, United States
Reviewed 21 October 2016

Riverbend Motel is stuck back right on the river with shade and running water. The motel is with in walking distance of all of downtown Helens attraction's. Good price point and friendly staff, room was just a little dusty but bed was very comfortable!

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Helpful?
Thank Robert L
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for your recent review of your stay at the Riverbend Motel and Cabins. We are thrilled you enjoyed your stay and our location served you well! We look froward to seeing you again the next time you visit Helen.

Reviewed 19 October 2016 via mobile

My girlfriend and I were excited to take our first mini vacation together. The Riverbend motel was the first appealing room we found in our PRICE range. We expected antiquated accommodations, but instead we found a very attractive modern designed room. The location was perfect and the staff was professional and great to interact with. When we tell our friends...

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Helpful?
Thank Derek W
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello Derek, Thank you for your wonderful review of your stay with us. We are thrilled we could properly accommodate you and your girlfriend for your first vacation together. We are so happy you enjoyed your stay and we appreciate the recommendations! We hope to see you again the next time your travels bring you to Helen.

Reviewed 11 October 2016

The BAD: Sink wouldn't drain. Toilet paper holder was to short and roll kept falling on the floor. Walls and base boards were filthy. Looked like a child painted the room. My back was killing me after one nights sleep. I just new I was going to break through the bottom of the tub. Big crack around in the ceiling...

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Helpful?
Thank ssyork1
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking he time to give us feedback on your recent stay. We value each guests feedback as it helps us better our accommodations. I would like to apologize for any and all inconveniences you experienced during your stay. We are working to enhance our guest experience by updating rooms in the future. We do hope you...

Reviewed 10 October 2016 via mobile

Live Bugs, used soap in shower, water running across the floor , lights flickered, popping from the plugs on the extension cord and the ac smelled like something was burning, door to room opened only about 15 inches due to wood floor issues. Bed pillows and sheets looked like they were slept on and the remade due to wrinkles (...

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1Thank Jamie L
Phenix City, Alabama
Reviewed 6 October 2016

We expected more for a place that was $129.00 per night. This was just a 1/4 step up from a Motel 6 that I stayed at in 1971 and just as dated. The bath tub was small for my 6 foot frame, no relaxing at all and had to use care as the bottom was very slick. The wash rags...

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1Thank Stephen W
Reviewed 5 October 2016 via mobile

Stay away from this place. We rented a very expensive queen cabin with a jacuzzi that was overpriced for its condition and surroundings. When we got there no one could find our key because supposedly the cleaning lady had both of them. When we finally got to it, our front view was a smelly dumpster with overflowing trash bags, trash...

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2Thank petnursee
Reviewed 3 October 2016 via mobile

After reading the reviews on here, I was expecting a terrible experience but I was surprised how nice it was. It is an older hotel, not modern and sterile. I happen to appreciate the atmosphere. The beds were comfy, our room was clean, staff was super friendly. We come to Helen GA for the atmosphere and rarely do we spend...

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Helpful?
Thank Tina O

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Located conveniently downtown. Flat screen TV, PILLOWTOP king OR 2 queen size beds. Each room has a micro/frig, coffee maker, hairdryer, iron/ironing board, HBO and wireless internet. Located on the Chattahoochee River. Picnic tables, BBQ grills. Free local calls. Our beautiful cabins sit along the Chattahoochee River. Each cabin has a cozy loft bedroom, full kitchen and living room equipped with a fireplace, BIG FLAT SCREEN TV & HBO. Some cabins are equipped with Jacuzzi tubs. ... more   less 

Additional Information about Riverbend Motel & Cabins

Address: 134 River St, Helen, GA 30545-3118
Region: United States > Georgia > Helen
Price Range: $109 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverbend Motel & Cabins 2*
Number of rooms: 25
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Also Known As:
Riverbend Motel And Cabins
Riverbend Motel & Cabins Hotel Helen
Chalet Kristy Helen
Chalet Kristy Hotel Helen
Hotel Style:
#1 Romantic Hotel in Helen
#2 Business Hotel in Helen
#2 Family Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Riverbend Motel & Cabins staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the cabin with a private balcony overlooking the river.”
 of 5 bubbles D7119IYmichaelk, 29 Nov 2016 | Read review
“There is no good room at this place. Believe me! I am telling the honest truth.”
  • Toilet keep running and finally broke during the night, could not flush
  • Room in disrepair - all walls and everything inside these walls
  • Outlet was cracked
  • bug and sticky stuff and dust all over floor
  • This was the door frame which was missing a huge chunk of wood. Did not feel safe.
  • Blow Dryer would not even come on
  • Looks like a crowbar had been used to prie open this door. Also, a huge gap at bottom of door. R
  • Mold
 of 5 bubbles 424kamw, 18 Nov 2016 | Read review
“Facing the river”
 of 5 bubbles abrilaztecauto, 2 Nov 2016 | Read review
“just keep going”
 of 5 bubbles yesyes111, 2 Nov 2016 | Read review
“Two floors, like a Holiday Inn from the mid 20th century. All rooms on an outside corridor and rooms I saw were all essentially the same.”
 of 5 bubbles 148JohnA, 15 Sep 2016 | Read review
5 of 5
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