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Quality Inn Helen

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Quality Inn Helen
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261 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Savannah, Georgia
Reviewed 20 October 2016 via mobile

We stayed this pass weekend for Octoberfest and watched a older couple have the police called on them for no reason. Yes they were grilling outside our room having a good time but made sure they were not causing us any problems and they weren't. Next thing we heard police come up and send them and another couple to there...

2Thank bossladywhit
Reviewed 20 October 2016

We read pretty good reviews for this hotel so we made our reservation. The room was your typical hotel room. Looked fairly newly remodeled, pretty nice. Took showers, towels were fresh and clean. Came time to hit the hay and when I turned the covers and noticed stains on the blanket and it looked like bug or rat feces. Went...

1Thank M. S
Reviewed 18 October 2016 via mobile

Sitting outside our room having a good times. Office manger CALLED THE COPS TO US!! Not once did she or any of the staff come up and ask us to calm down. But instead call the cops not once but twice. Yes we were drinking it was Octoberfest. Everyone was. But we were cooking talking laughing and next thing we...

Thank Vivian W
Woodstock, Georgia
Reviewed 17 October 2016 via mobile

Checked in and room was located perfectly for walking to fest hall. Second day in room grout started to fall off of wall. Front desk staff was rude when we were on balcony with other guests who were having some fun in the early evening. Around 7pm the front desk clerk called the police to the balcony to tell them...

Thank Katrina P
Atlanta, Georgia
Reviewed 12 October 2016

The front desk staff were great but the room was not clean. Lots of dog hair everywhere and dingy stained bedding. Had to wear shoes while in the room. Room did have a fridge but the microwave did not work. The breakfast is what you would expect from a 2 star hotel.

1Thank MMuir_13
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Hello, Thank you for taking the time to provide us with feedback from your recent stay. I would like to apologize for all of the inconveniences you experienced during your stay. I have discussed your concerns with my housekeeping staff as well as maintenance to ensure rooms are properly cleaned and all of the appliances work. I again apologize for...

Loretto, Tennessee
Reviewed 2 October 2016

Location is pretty good for walking to area resturants and shopping. Staff at front desk were very helpful and friendly. Housekeeping was lacking in many areas. My parents had a room as well and at 4pm on our second day they hadn't had the room cleaned and asked for towels, the housekeeper brought them some and told them the previous...

Thank Terrye916
Long Island, New York
Reviewed 22 September 2016

Funky little town ,,, We stayed here late Aug , after season I guess,, fine by us,,, we reserved a room with 2 Queen beds, when we arrived we were given a room with a King bed, when I asked I was told that a water heater blew up and flooded the whole other building,,,, I didn't by that story...

Thank Edosullivan
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Hello, Thank you for your recent feedback on your visit to Helen. We are thrilled you enjoyed our location and all of the fun things there are to do in town. During your stay, our hot water heater did in fact go out and it took us a few weeks to get it back up and running properly. I would...

Monroe, North Carolina
Reviewed 1 September 2016

With a college student and public education job with the state, we like to seek travel deals and located this little motel in Helen for an evening stay. Though the outside areas showed some hints of age, it was nonetheless charming and appealing overall and the rooms were very clean and well-kept with a particularly nice redone bathroom area. The...

Thank DawndyR
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Hello, Thank you for taking the time to give us such positive feedback on your stay with us. We are thrilled you enjoyed your stay and were able to come back to your room after a day of hiking to unwind. We hope the next time you are in Helen we see you again.

Forsyth, Georgia
Reviewed 28 August 2016

The room was very clean, comfortable, quiet and most importantly pet friendly. Close to everything downtown. Just a one night stay traveling across the area in the North Georgia Mountains. Would definitely choose this place again.

Thank DonPhyllis
Trussville, Alabama, United States
Reviewed 21 August 2016

Absolutely nothing wrong with this place, except the inconsistency in price from week to week. Having everything to do with events and activities, the price here can swing sixty dollars within a week. It is a nice, secluded and quiet property. The staff was nice. The upstairs ice machine does not work and our neighbors were missing a shower curtain....

Thank Phillip H

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are pleased that we have the privilege of serving you, with the absolute best hospitality in Helen. We take pride in our customer service and guest relations. Our goal is that from the instant you walk through the front door until the moment that you check out, you will feel like you are the most important guest in our friendly and family oriented hotel. Our motto is "ENTER AS STRANGERS...LEAVE AS FRIENDS!!!" Our staff will make every effort to accommodate your needs during your stay. ... more   less 

Additional Information about Quality Inn Helen

Address: 15 Yonah Street, P.O. Box 1233, Helen, GA 30545
Region: United States > Georgia > Helen
Price Range: $101 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Helen 2.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Quality Inn Helen Hotel Helen
Helen Quality Inn
Hotel Style:
#5 Business Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Helen staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn Helen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although the Inn appeared to be full, and a few guests had dogs, it was a quiet stay.”
 of 5 bubbles 594LaurenD, 19 Feb 2017 | Read review
“If you have mobility issues you need to get an access room on the ground floor”
 of 5 bubbles Jerry-retired, 23 Nov 2016 | Read review
“If you don't like crowds stay end of Aug..”
 of 5 bubbles Edosullivan, 21 Sep 2016 | Read review
“No elevators”
 of 5 bubbles PhillipH830, 21 Aug 2016 | Read review
“Sometimes the wifi worked, sometime not.”
 of 5 bubbles tawn5512, 27 Jul 2016 | Read review
5 of 5