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SureStay Hotel by Best Western Helen Downtown

607 reviews
#11 of 18 Hotels in Helen
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Traveller (11)
Room & Suite (7)
Dining (2)
Overview
  • Excellent25%
  • Very good29%
  • Average23%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
2.0 Star Hotel
All hotel details
Offers from SureStay Hotel by Best Western Helen Downtown
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Free Cancellation
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Reviews (607)Write a Review
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Traveller rating
155
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91
59
Traveller type
Time of year
LanguageEnglish
155
158
143
91
59
Show reviews that mention
All reviewsroom was cleanheated poolwithin walking distancelabor daystaff was very friendlywould definitely stay here againshops and restaurantsin townking bedget awaysuper8motelfesthalleratesrenovationsgeorgiapet
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101 - 105 of 606 reviews
Reviewed 15 October 2016

Property needs some updating, inexpensive but you get what you pay for. Location is great everything within walking distance. Walls are thin, neighbor noise is a problem. Parking lot litter needs to be addressed.

Review collected in partnership with Super 8
Thank J7861GGvincentg
Reviewed 15 October 2016 via mobile

I thought i got a suite with a king sized bed and a hot tube . Instead they switched our reservation to a double. Since the town is booked for the weekend, so basically i get screwed. This will be the last time I stay...More

Thank Rick C
Reviewed 14 October 2016

Review collected in partnership with Super 8
Thank James M
Reviewed 12 October 2016

When we arrived our room was clean and all items were in the proper place, towels, etc. The room service was just as good as in the past. Late one night a knock on our door , t was the Maintenance man to tell me...More

Thank biggery5
Reviewed 11 October 2016

Had reserved a room Haufbrau. It was filfthy, very high priced (4 times higher that Super 8), tv didn't work.We cancelled and got our money back after walking in the room. Super 8 exactly opposite. This same rated room at Super 8 was at least...More

Review collected in partnership with Super 8
Thank Ken S
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$64 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$64 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (11)
Room & Suite (7)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
Crystal B
13 March 2017|
AnswerShow all 3 answers
Response from HerrP | Reviewed this property |
You should probably call (706) 878-2191 and speak to the manager.
1
Vote
bwalls171
6 January 2017|
Answer
Response from debbiesuper8 | Property representative |
Hello, I don't know who you are from the website. If you would like to contact me directly, I would be happy to look into the matter for you.
0
Votes
Michelle W
3 October 2016|
AnswerShow all 3 answers
Response from Pam L | Reviewed this property |
Depends on who you made it through. Some you can't cancel. I'd go through whoever you made the reservation through.
0
Votes
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12
Room Tips
"They have rooms with jacuzzi and fireplace"
Read review
"Check out your room before booking. There are many other properties in Helen that seem to be better choices."
Read review
"I'd check out the room first. Some may have been remodeled."
Read review
"Chose another hotel."
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