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Hampton Inn Helen

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Traveller (269)
Room & Suite (100)
Dining (8)
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About

#4 of 19 hotels in Helen
Location
Cleanliness
Service
Value
Travellers' Choice
The Hampton Inn Helen hotel is located on the Chattahoochee River, one block from Main Street in downtown Helen, Georgia. Our hotel offers river access as well as shopping and dining convenience. We are within walking distance to many local attractions, shops, restaurants, lounges and entertainment centers. Unicoi State Park and Innsbruck Golf are only minutes away from our hotel. A Bavarian-style hotel, the Hampton Inn Helen features one and two-room suites, equipped with whirlpool tubs, fireplaces, and kitchenettes. Half of our rooms offer balconies with views of the Chattahoochee River. Amenities of our Hampton Inn hotel include complimentary hot breakfast, in-room coffeemaker and TV with cable. We also offer connecting rooms, cribs, irons, an outdoor pool and covered parking. Guest laundry and meeting/banquet facilities are available for a nominal fee. We love having you here in Georgia at the Hampton Inn Helen!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Private balcony
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1,406Review15Q+A100Room tips
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VDC0521 wrote a review 17 Mar
Maggie Valley, North Carolina61 contributions35 helpful votes
Overall, we had a nice experience in Helen, GA. Our hotel room was a little outdated . The window blind could not be raised and there was a light fixture broken in the bathroom, but the bed was comfortable and we enjoyed the breakfast buffet. The staff were friendly and helpful.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: A nice town to visit and enjoy some outside walking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Suzie Crowell, General Manager at Hampton Inn Helen
Responded yesterday
Thanks for complimenting the team, Valerie, and the high rating for your experience at Hampton Inn in Helen Georgia! Our staff will review and discuss your concerns and will look for areas of improvement. We are always looking for ways to improve so please do not hesitate to let me know if you would like to share any additional thoughts or feedback. Thanks again for being our guest! Sincerely, Kaitlin Armour - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lee M wrote a review Jun 2023
14 contributions1 helpful vote
Hotel's Favourite
It's been awhile but I think this Hampton has only improved with age! The building has always been unique, with its German architecture and the grounds were clean. Inside, the hotel was clean and the staff was extremely friendly! The king room with balcony was very nice and quiet. The view to the river was excellent and we watched people tubing down the Chattahoochee. Breakfast was just what I expected-hot, a big variety and served by a friendly hostess! Can't wait to go back.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get a balcony room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Suzie Crowell, General Manager at Hampton Inn Helen
Responded 20 Oct 2023
Hello Y8832YPleem, The Hampton Inn Helen team is thrilled to see the five-star rating that you posted. Thank you for taking the time to reflect positively. We pride ourselves on friendly customer service and providing clean, comfortable rooms and exceptional amenities. Please let us know if you would like to share feedback anytime. Thanks again and we look forward to seeing you again the next time you are in Helen. Sincerely, Susan Crowell - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angela K wrote a review Feb 2024
Ingleside, Illinois2 contributions2 helpful votes
My husband and I arrived in Helen expecting the quality I have always associated with Hampton Inn. This establishment failed us in every way. It is filthy. - the garage elevator, the lobby and our room were disgusting. I would not recommend staying here. We checked out ten minutes after checking in.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Suzie Crowell, General Manager at Hampton Inn Helen
Responded 3 Feb 2024
Dear AK5700, We are sincerely sorry for not fulfilling your expectations as our valued guest and I apologize for any unfavorable conditions in your room and the amenity space. I would love to learn more and welcome a direct conversation with you anytime to discuss your concerns. The entire staff takes great pride in providing friendly service, and clean, comfortable rooms with outstanding amenities. We will certainly review and discuss your thoughts to find areas of improvement. Thank you for leaving your thoughts and I hope to hear from you soon. Regards, Kaitlin Armour - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victoria B wrote a review Dec 2023
Bay Minette, Alabama46 contributions14 helpful votes
Had a great time. The staff is extremely friendly and helpful. I requested a rollaway bed, and was upgraded to a larger balcony room at no charge because “ rollaways fit better in a larger room”. The swings and benches overlooking the river are very nice. Room was clean and beds were comfortable. Digital key worked well in all areas. Water was hot and plentiful. We didn’t eat breakfast at the hotel, but it looked like the standard Hampton fare. Will definitely stay again, as there is plenty parking and the hotel is in easy walking distance of downtown.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Know your license plate number before check in.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Suzie Crowell, General Manager at Hampton Inn Helen
Responded 31 Dec 2023
Hello Victoria, It was so thoughtful of you to take the time to leave such a positive review and a five-star rating! Thank you. Please do not hesitate to let us know if you would like to add any additional suggestions or feedback to serve you best the next time you stay at The Hampton Inn in Helen, Georgia. Best regards and happy New Year! Susan Crowell - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frankie H wrote a review Dec 2023
Harriman, Tennessee125 contributions26 helpful votes
+1
We came down to Helen for the night. The hotel is off the main strip on the river. The employees at the hotel were super nice. Getting into the hotel is off. It doesnt look like a Hampton Inn on the interior or exterior. The room was clean. The pillows were horrible! The furniture was worn and wasnt what you would expect. The breakst was very limited. We decided to go to town and pay for breakfast. The town was closed down when we arrived and still shut down when we left. We left town at 11 the next morning and all of the stores were still closed. We were very disappointed in the town. This hotel has a nice sitting area and firepit on the creek. It would be really nice in a summer night.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Get a creek view if your there long enough
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Suzie Crowell, General Manager at Hampton Inn Helen
Responded 2 Dec 2023
Thank you, Frankieh3214, for the compliments, feedback, and a high rating for The Hampton Inn in Helen, Georgia. We appreciate you being our guests and will discuss your concerns as a team to look for areas of improvement. We do hope to see you again soon so you can take advantage of all there is to do in Helen. Please feel free to let us know if you would like to share any additional thoughts. Best wishes, Susan Crowell - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravelingScientist wrote a review Nov 2023
Nashville, Tennessee49 contributions16 helpful votes
What a spectacular example of what Hilton represents. Hannah, Robbie, Ryan and most of the staff exhibited true professionalism and hospitality. Even with a completely booked hotel, they took their time with guest, answered questions, always had a smile, and those fresh out of the over macadamia cookies <>. Housekeeping was prompt, restocked supplies and did a superb job of cleaning. Between the location, the friendly staff, and beautiful setting, I would recommend this hotel every time.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: This is an older hotel, so be prepared for that,but the staff does all they can to make sure you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Suzie Crowell, General Manager at Hampton Inn Helen
Responded 30 Nov 2023
Thank you, kindly, Gingerluvs2bake, for the compliments and your wonderful recommendation. The Hampton Inn Helen team is grateful to you for taking the time to leave us a five-star review. We are all passionate about providing the best service and all the comforts of home. Please do not hesitate to let us know if you would like to share any additional feedback or suggestions. Have a great holiday season and thanks again! Warm regards, Susan Crowell- General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vickie wrote a review Nov 2023
Minocqua, Wi, United States6 contributions10 helpful votes
Perfect location. Easy walk to shops and restaurants. Most importantly, pet friendly. On the other hand, hotel is tired and worn down. Furnishings in room and breakfast area are both well passed useful life, stained and dirty. Trash can near breakfast area left full all day. Some bath towels were stained and should not have been in use. Room carpeting was stained. Ceiling in bath was stained and peeling. Parking area was littered and in need of pressure washing. We were there three nights and area was never cleaned. Our total bill was just under $900.00. We expected much better for the price. Way below what we expect and usually receive from a Hilton property.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Suzie Crowell, General Manager at Hampton Inn Helen
Responded 24 Nov 2023
Dear 178Vickiee, We appreciate all feedback, suggestions, and concerns so that we may best serve our valued guests. Our team truly apologizes for not fully meeting your expectations and we will review and discuss your thoughts and look for areas for improvement. I welcome a direct conversation with you anytime if you would like to add any additional feedback. We do hope you will consider us again in the future and are glad to see you enjoyed our ideal location. Have a great holiday season and thank you again for being our guest. Sincerely, Susan Crowell General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunsetbum wrote a review Oct 2023
Matthews, North Carolina327 contributions104 helpful votes
I stay here year after year I love this place. The staff has always been too notch. My last visit I noticed sone places the carpet needing cleaned and replaced in the hallway. Other than that my stay was fantastic as usual I will return in December
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Suzie Crowell, General Manager at Hampton Inn Helen
Responded 27 Oct 2023
Thank you, Sunsetbum, for the wonderful review and high rating. We are so delighted that you enjoyed your stay at The Hampton Inn Helen and pleased to read our staff went above and beyond to ensure your experience was a positive one. We appreciate all feedback to best serve our guests and look forward to seeing you again in December! Thanks again, Susan Crowell General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike M wrote a review Oct 2023
Southern Pines, North Carolina366 contributions74 helpful votes
Excellent location! Closest to being right in the middle of the action and right on the river. This is the place to stay. The rooms are nice and clean as is the remainder of the hotel. The parking is perfect. We enjoyed the free breakfast and will return again in the future.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Suzie Crowell, General Manager at Hampton Inn Helen
Responded 27 Oct 2023
Thank you, Mike! The Hampton Inn in Helen, Georgia staff is thrilled to see you enjoyed your stay. We work hard to provide clean, comfortable rooms with amazing amenities in an ideal location. It is always great to be recognized and we appreciate the great rating. Please do not hesitate to contact me anytime with additional feedback or suggestions to best serve our valued guests. We look forward to seeing you again soon the next time your travels take you to Helen! With kind regards, Susan Crowell - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeffrey C wrote a review Oct 2023
Simpsonville, South Carolina128 contributions40 helpful votes
Incredible facility. Clean BIG rooms, centrally located to the attractions, and the breakfast was marvelous! But the best thing about this wonderful lodge is the PEOPLE and service! Shout out to Ryan at the desk who made us feel welcomed and like family. The GM Susan has this place looking and running GREAT ! One of the best things about visiting Helen is this hotel!
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Suzie Crowell, General Manager at Hampton Inn Helen
Responded 23 Oct 2023
Hello Jeffrey, Thanks so much for this positive feedback, the recommendation, and the five-star rating! We are happy you enjoyed your stay and grateful you chose The Hampton Inn located in Helen, Georgia. Please let me know if you would like to share any additional feedback anytime. Thanks again and we look forward to seeing you again soon. Kind regards. Susan Crowell - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$173 - S$272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn helen hotel helen, helen hampton inn
LOCATION
United StatesGeorgiaHelen
NUMBER OF ROOMS
67
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HAMPTON INN HELEN: UPDATED 2024 Hotel Reviews, Price Comparison and 313 Photos (GA) - Tripadvisor

Frequently Asked Questions about Hampton Inn Helen
Which popular attractions are close to Hampton Inn Helen?
Nearby attractions include Chattahoochee River (0.3 km), Village Peddler Women's Boutique and Cabin Decor (0.2 km), and Georgia Mountain Coaster (0.5 km).
What are some of the property amenities at Hampton Inn Helen?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn Helen?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Helen?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Helen?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn Helen?
Conveniently located restaurants include Betty's Country Store, Cowboys & Angels Restaurant and Bar, and Muller's Famous Fried Cheese Cafe.
Are there opportunities to exercise at Hampton Inn Helen?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hampton Inn Helen located near the city centre?
Yes, it is 0.7 km away from the centre of Helen.
Are pets allowed at Hampton Inn Helen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn Helen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Hampton Inn Helen?
Many travellers enjoy visiting Hardman Farm (2.6 km), Old Sautee Store (5.7 km), and Romeo and Juliet Indian Mound Tragedy Site (2.8 km).