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BIG4 Koala Shores Port Stephens Holiday Park

Booking.comUS$78*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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BIG4 Koala Shores Port Stephens Holiday Park
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232 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Sydney, Australia
Reviewed 2 days ago NEW

Stayed here at Easter. The park was almost full, but didn't feel too packed. Loved the fact that it was so small that we could let our kids run off by themselves. Great facilities in terms of pool, jumping pillows, two playgrounds, tennis, put put. Free DVD rentals and whilst they didn't have kids club activities every day, the ones...

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Helpful?
Thank nita n
Reviewed 3 days ago NEW

We arrived at the campsite just as there were closing the office. They'd pinned out arrival information to the notice board which was ok. They'd also emailed it to me. Pitch was easy to find, overlooking the water which we were pleased about. This did mean though that we needed bug spray to stop us being bitten. The following morning...

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Helpful?
Thank MGL262
Koala Shores H, Guest Relations Manager at BIG4 Koala Shores Port Stephens Holiday Park, responded to this review

Thank you for the 5/5 rating, MGL262! It's not every day you get to have breakfast while watching dolphins play and we're so glad you had that amazing experience with us. We appreciate you taking the time to share your valuable feedback and are happy to see you enjoyed your stay. We look forward to welcoming you and your family...

Sydney, Australia
Reviewed 1 week ago via mobile

We stayed in the deluxe spa bushland cabin, we were impressed with the size and location of our cabin, it had a beautiful verandah overlooking the bushland which was great for the kids to run around. We also had a really good personal BBQ on the verandah which we used for lunches and dinners! We all slept comfortably (family of...

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Helpful?
Thank G6490NRnataliec
Koala Shores H, Guest Relations Manager at BIG4 Koala Shores Port Stephens Holiday Park, responded to this review

It's so good to read that you and your family had a comfortable stay in your Deluxe Spa Bushland Cabin. We really appreciate you taking the time to share your thoughts on all the things that made your stay a great one. There sure is a lot to do here and we're glad you kids enjoyed our school holiday activities...

Glendale, Australia
Reviewed 1 week ago

Have just returned from a week at Koala Shores after an absence of almost 2 years,this park has everything for a perfect holiday,cabins powered and unpowered sites and ensuite sites(will get back to these ) .They have tennis ping pong a great pool jumping pillow kayaks stand up paddle boards and a boat ramp and holiday activities for kiddies,but unfortunately...

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Helpful?
Thank douglas P
Koala Shores H, Guest Relations Manager at BIG4 Koala Shores Port Stephens Holiday Park, responded to this review

It's thanks to valuable feedback like yours that we can maintain and improve our high standards, Douglas. We are so glad that you appreciate our wide range of facilities including the pool, jumping pillow, and water-sports equipment hire, and that they contributed to making your holiday great! We thank you for your comments that will help us prioritise future upgrades...

Reviewed 2 weeks ago via mobile

This is a great little caravan park with all of the amenities of a Big 4. We stayed here the first week of the school holidays and it was not even half full. We had a nice spot at the back of the park away from the water which gave the kids a lot of room to run and ride...

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Helpful?
Thank Rod M
Koala Shores H, Guest Relations Manager at BIG4 Koala Shores Port Stephens Holiday Park, responded to this review

We really appreciate you taking the time to share such positive feedback from your recent stay with us, Rod! It sure sounds like you and your family enjoyed a quiet break and we're happy to read that you took the opportunity to explore our local area. Thank you for a wonderful review and we look forward to welcoming you all...

Reviewed 3 weeks ago

We had an ensuite site for 3 nights. The park is very clean and neat with various accommodation options, but it was the most expensive park we stayed in during our holiday. It is dog friendly, but this was the first time that we had to pay an extra $10 a night for having a dog with us. I can...

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Helpful?
Thank sriyantra J
Koala Shores H, Guest Relations Manager at BIG4 Koala Shores Port Stephens Holiday Park, responded to this review

We're always looking for ways to improve our service, Sriyantra, and appreciate you taking the time to share your feedback with us. We're glad to see that you enjoyed the cleanliness of our park as well as all the water activities that we are known for. Thank you for your comments and we hope to welcome you back again sometime...

Sydney Australia
Reviewed 1 March 2017

Just spent a weekend here with our young children and a couple of other families. We go away annually and have stayed in various spots around Shoal Bay/ Port Stephens and booked here when we could not get into another park. We booked a "Deluxe Water View Suite" - views look beautiful on the website and were paying top dollar...

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2Thank dannik3
Koala Shores H, Guest Relations Manager at BIG4 Koala Shores Port Stephens Holiday Park, responded to this review

We’re very disappointed to read your review, Danni, as we pride ourselves on providing great holiday experiences in a beautiful location. We’re sorry to read that your Deluxe Waterview Suite didn’t live up to your expectations during your stay. However, our website images clearly show powered sites being positioned in front of this cabin type. We do not advertise uninterrupted...

Reviewed 17 February 2017 via mobile

This is our 2nd visit. We came back here because we enjoyed ourselves so much last time. No thing's changed, it's still beautiful, peaceful and relaxing, but there haven't been any improvements made since last time. There is only 2 bins in the whole park and only 1 amenities block right at the top. For a park this size, there...

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Helpful?
Thank Cheryl S
Koala Shores H, Guest Relations Manager at BIG4 Koala Shores Port Stephens Holiday Park, responded to this review

We love hearing back from return guests like yourself, Cheryl. It's great to see that you choose to stay at BIG4 Koala Shores to enjoyed a peaceful and relaxing escape in a beautiful environment. We appreciate your comments which we will take into consideration for future park updates. Thank you for taking the time to review your stay with us....

Melbourne
Reviewed 28 January 2017

We booked a weeks Camping at the Koala shores , From the minute we arrived the staff were great .. the campsites are large only a stroll down to the beach where you can swim or fish from the pier. All the amenities were spotless , a great camp kitchen & separate BBQ areas that were also very clean .....

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Helpful?
Thank Mary M
Koala Shores H, Guest Relations Manager at BIG4 Koala Shores Port Stephens Holiday Park, responded to this review

We couldn't have asked for a better review, Mary! Thank you for choosing to stay at BIG4 Koala Shores Port Stephens and for taking the time to share your experience with future guests. It's great to read that you enjoyed our spacious sites and facilities such as the pier, waterfall café and all the fun kids activities! Thanks again for...

San Francisco, California
Reviewed 23 January 2017

We stayed in the budget cabin which was just that. A little cramped but it was extremely clean and a well run holiday park. Cannot speak highly enough of all the ladies on reception. So helpful and friendly. Definately a good break.

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Thank dsokkar
Koala Shores H, Guest Relations Manager at BIG4 Koala Shores Port Stephens Holiday Park, responded to this review

We're reading your review with big smiles, dsokkar. It's so good to hear that you enjoyed the great customer service skills of our wonderful staff and we're glad your budget cabin lived up to your expectations. Thank you for a lovely review and rating - we hope to see you for another break here in Lemon Tree Passage soon.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located almost halfway between Newcastle and Nelson Bay at Koala Shores is a waterfront holiday destination surrounded by stunning bushland. A great base to explore the many nearby attractions. Select from a wide range of luxury villas and cabins, there is also a variety of powered, unpowered, en-suite and waterfront sites for caravans and camping. ... more   less 

Additional Information about BIG4 Koala Shores Port Stephens Holiday Park

Address: 2 Oyster Farm Rd, Lemon Tree Passage, Port Stephens, New South Wales 2319, Australia (Formerly Discovery Holiday Parks Port Stephens)
Region: Australia > New South Wales > Greater Newcastle > Port Stephens > Lemon Tree Passage
Price Range: $113 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BIG4 Koala Shores Port Stephens Holiday Park 4.5*
Number of rooms: 30
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Questions & Answers

Here's what travellers have asked, with answers from BIG4 Koala Shores Port Stephens Holiday Park staff and other travellers.
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Questions? Get answers from BIG4 Koala Shores Port Stephens Holiday Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Waterfront sites are great but if under trees check for tree roots and flying foxes can be a night time distraction.”
110douglasp, 15 Apr 2017 | Read review
“Don't pay for a cabin with a "view" - you wont get one!”
dannik3, 28 Feb 2017 | Read review
“Ask for a cabin with a view of the Lake”
Hannahjane1001, 8 Jan 2017 | Read review
“Koala shores is a very quiet place ,regardless of where you in the park”
philw659, 20 Oct 2016 | Read review
“Cabins are fantastic for large families”
natonyk6, 6 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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