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All reviewsbusiness tripcomplimentary breakfastcookiesdesk staffoatmealroom was cleanfitness centernice breakfasten routegreat place to staylong drivechecking incracker barrelnight staycumberland islandvery nice hoteloff the highway
Trash not emptied in hall can for three days. Hot tub not working. Asked for firm pillow versus down flat ones- none. On other hand ladies working breakfast very nice and helpful. Hot water for tea though was tepid very morning at 830. Should be...More
Response from Miri L, on behalf of management at Hampton Inn KingslandResponded today
I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next...More
We always stay here the night before boarding the ferry for our annual Cumberland Island thanksgiving adventures. It's a great quiet hotel with comfortable beds and great staff. Good price and always reliable.
We had the occasion to spend one night in one of their suites since it was the last room available. The room was large and would be ideal for someone who was there spending several nights for business purposes. Bed was comfortable and room was...More
This is solely a one night stay on our way home, thank goodness. I give these reviews completely for future customers, not to be a complaining individual. When I check into a Hampton that supposedly gets over a 4 star rating, I expect that! Upon...More
Excellent location as we were looking for an overnight stop during our travels. Easy to get off/on I-95, many restaurants offer a variety of options. Only problem was strong odor of cigarette smoke (in smoke-free hotel?). Odor seemed to seep in throu the bathroom vent....More
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I have no idea, a staff member should have been consulted with a follow-up report to Hilton's customer service. We checked in following a hurricane and was very favorably impressed with how they had coped with the storm.