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Haven Inn & Suites

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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37 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Detroit, Michigan
Reviewed 18 September 2015

BEWARE- Besides being dark, dirty and smoky the hotel is run by real rip off artist! I wouldn't put my dog up in this place. Be sure you know your rate upfront because it will change-anything to make a buck! Bathroom tissue in bathrooms would be nice

1Thank Renee S
Houston, Texas
Reviewed 15 May 2015

I checked into this Inn in Monroe, Georgia a month or so ago and I was amazed at how nasty and filthy it was. In the morning with sunlight you can really see the filth.The comforter had cigarette burns, the sheets and pillowcases were thin from so much use. I was driving through Monroe and it was late so I...

4Thank NoName N
Snellville, Georgia
Reviewed 29 April 2015

This establishment should be closed down. They use false advertising. When did you ever see a hot made cookie? You didn't! This Hotel lets it's desk clerks sleep in a room with a closed door when they should be awake and monitoring the cameras. Their cameras are not on a DVR or a capture device. This Hotel has been giving...

6Thank Bobby J
Reviewed 2 March 2015

This is by far the worst experience I've ever had at a hotel in my life. I do not like leaving bad reviews but I don't understand how this place is still in business. We booked our room online with a very popular online booking service, which everyone does these days, and that went great. We booked and paid for...

1Thank redman0515
ADAWG2001, Manager at Haven Inn & Suites, responded to this review

The had booked a room through Priceline.com, we received the guests booking which had a room type code "B1QHCNS" for one night. As guest you are responsible for your room type booked. The room type code above stands for 1 queen bed handi-capped non-smoking and this room had a sleeper sofa. As a the hotel we provided the guest with...

Atlanta, Georgia
Reviewed 24 May 2014

My friend was looking for a hotel room in town so I recommended this one since it's one of Monroe's only places to stay. I wasn't with him when he checked in but when he did he was very tired and simply asked for a king nonsmoking room. Even though he didn't request it they went ahead and booked him...

2Thank pacfolly
ADAWG2001, Manager at Haven Inn & Suites, responded to this review

It is not our intention by any means to be deceptive towards our guests. King size beds are only offered in our King Hot-tub Suite rooms, which is always explained to our guest at check-in or during the reservation process. We only offer Standard rooms with 1 queen and 2 queen bed arrangement. As far as any issues with the...

Roanoke, Virginia
Reviewed 18 April 2014 via mobile

I booked 6 nights through this hotel's website. The site boasted "Pets allowed (with fee) INNcredible breakfast" & much more that was not true. Hotel would not let pet stay upon arrival. No fitness center or biz centre. Breakfast was Ding Dongs in a Tupperware. Thin sheets. Cigarette burns in covers. Unsecured side doors. Stayed one night because he was...

1Thank Jane G
ADAWG2001, Manager at Haven Inn & Suites, responded to this review

The guest had called the hotel directly to see if we would accept her pet, she said it was around 20lbs., guest was told we have a 20lb weight limit on dogs and certain breeds are not allowed. The guest shows up with a dog that is well over 20lbs, and with a very load bark that started immediately barking...

Mentor, Ohio
Reviewed 11 March 2014

I'm a city gal so when I came to Monroe I was disappointed that there was no Hilton around. The staff here at Country Hearth Inn made up for that. Everyone especially AJ made us feel right at home. The rooms were clean and comfortable. GREAT PLACE TO STAY!!

2Thank Lorene C
Clifton Park, New York
Reviewed 28 February 2014

very nice place to stay, staff is great and they are renovating the whole hotel and 1 major thing, I stayed for a month and I saw 0 BUGS. I was there during a good size ice storm and they did not loose power.

1Thank frankies082
ADAWG2001, Manager at Haven Inn & Suites, responded to this review

We thank you, and appreciate your business....

metro Atlanta, Georgia
Reviewed 13 February 2014

I am in the process of moving back to Monroe, and checked with A. J. the manager (nice guy) about the rates. He gave me a rate, and I thought that I would check around other hotels in the area. I came back to this hotel, a few days later, and there was another guy at the front desk. A....

2Thank RCC2203
ADAWG2001, Manager at Haven Inn & Suites, responded to this review

I apologize for the experience you had, and I assure you had I been here, I would have made every attempt possible to a valued guest at this hotel...I am aware of the issue with the smell of cigarettes from the smoking end of the hall...We are in the process of taken bids from contractors to have a partion built...

Thomasville, Georgia, United States
Reviewed 10 February 2014

My husband has stayed at this property off and on for work for 2 1/2 years. I have stayed with him there as well. It is ALWAYS clean and comfortable. It is convenient to shopping and eating. The manager A.J. is always going out of his way to make sure things are right!

1Thank Victoria N
ADAWG2001, Manager at Haven Inn & Suites, responded to this review

We welcome and appreciate all compliments, but if there is anything we can improve on please let me know... -AJ Gandhi 770-207-1977 Thanks

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11/06/2017 12/06/2017
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  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Multilingual Staff

Additional Information about Haven Inn & Suites

Address: 1222 W Spring St, Monroe, GA 30655-1757 (Formerly Country Hearth Inn Monroe)
Region: United States > Georgia > Monroe
Price Range: $111 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Haven Inn & Suites 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Country Hearth Inn Monroe Hotel Monroe
Country Hearth Hotel Monroe
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Questions & Answers

Here's what travellers have asked, with answers from Haven Inn & Suites staff and other travellers.
4 questions
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Goose Creek, South Carolina

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Questions? Get answers from Haven Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for AJ. He is very helpful and will go out of his way to ensure you get what you want.”
danielrichardson83, 22 Aug 2016 | Read review
“No elevators to 2nd floor so stay on first floor if you can't climb stairs or have a lot of luggage.”
Smudgesbud, 20 Jun 2016 | Read review
“I was in 107. The floor in the room above made some noise when someone walked around.”
macsjoy, 16 Mar 2016 | Read review
“Tip to a good room: Find another hotel”
YoungOpa, 27 Sep 2015 | Read review
“Go somewhere else. Look for better accommodations!”
nonamen457, 15 May 2015 | Read review
5 of 5
US$68* /night
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