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I cannot understand why this property gets acceptable reviews. First, we checked in and went down to the Bistro to have a snack and a drink before we got ready to attend a semi--formal reception at another motel. The Bistro bar was sold out of...More
Response from Frank J, General Manager at Courtyard Atlanta Norcross/I-85Responded 2 days ago
Hello - thank you very much for your feedback. As we pride ourselves in ultimate Guest Satisfaction, it appears that we did not meet your expectations. I can only imagine the frustration of your experience, and I sincerely apologize. I have shared your feedback with...More
We were here with a soccer team and everything was to Marriott standards, except for a couple minor things. 1st: hair on toilet tank, but everything else was clean so no biggie. 2: soap was not replaced and pull out bed not made. 3: earbuds...More
I received an email from the general manger of the hotel two days before our trip asking if there was anything we might need prior to our arrival. That’s the kind of customer service we would all like to have. This hotel was very clean...More
This was an average Courtyard experience, but didn't quite impress me as much as other, larger Courtyards with more amenities. It has recently been renovated, though, and the lobby was modern and sheik, the rooms were clean, the bathroom was nice, the beds and pillows...More
Thank Queen J
Response from RaeesHarrisMarriott, Manager at Courtyard Atlanta Norcross/I-85Responded 7 September 2017
Thank you for taking the time to share your experience. I understand your frustration when you had a room booked with 2 beds and didn't receive what you expected. I apologize for the poor way we handled this situation. I will follow up with our...More
I have given this 4 stars when probably I'd normally give it a 3. It's a standard Marriott on the outskirts of a large US city.
However it's been recently renovated, the facilities are clean, there's a decent gym (and pool), a coffee shop that...More
US$98 - US$172 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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