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Courtyard Atlanta Norcross/I-85

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88 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Atlanta Norcross/I-85
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Showing 86: English reviews
Leesburg, Georgia
Reviewed 30 November 2015 via mobile

From the moment we checked in the service was spectacular! Great room, comfortable, plenty of towels, and location was perfect for a fun getaway weekend. Front Desk Staff was very helpful! The morning Staff helped with ideas for day trips and the evening staff helped with everything from places to go to toothbrushes and snacks. Loved the hotel... A great...

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Helpful?
Thank MarnieDawn
Tallahassee, Florida
Reviewed 28 October 2015

Yes, time to make this property, on noisy I 85, and in midst of industrial warehouses, this 2 story hotel HAS NO ELEVATOR. Yes, you lug your luggage up the stairs. Worst Courtyard I've stayed in and there have been many.

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Helpful?
Thank steakman55
Frank J, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you so much for your comments. I'm disappointed to hear of your overall experience. I'm thrilled to announce that we are getting ready to launch a full hotel renovation next month, which will address the issues you experienced. If you'd like to discuss your stay further, please feel free to contact me directly. Best regards, Frank J. General Manager

Reviewed 25 October 2015 via mobile

Nice desk staff, awesome king suite, bed and pillows were super comfy. Temperature of room was good and water temp and pressure was good. The only thing that was unpleasant was being on the second floor with no elevator and then you could easily get lost in the hallways. But our room has a balcony with chairs and overlooked the...

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Helpful?
Thank Tina S
Frank J, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you so much for your comments! I'm thrilled to hear of your experience and am thoroughly glad you enjoyed your stay. Should you return to the area, we'd love to host your stay again! Kindest regards, Frank J. General Manager

forest, va
Reviewed 11 October 2015

We have used this Courtyard for several years when attending an annual conference in the Atlanta area. This year there were 90 of us and as you might imagine with that many people, there were several last minute changes with room arrangements, check-out dates, etc. Our Marriott Event Specialist, Deejay Johnson, is so helpful and accommodating. Whatever we needed, he...

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Thank natorren
Rockford, Michigan
Reviewed 17 September 2015

This is an older Courtyard that needs to be remodeled and updated. The facility is worn but seemed relatively clean and functional. My room was really dated but nothing that made me feel it was not safe and clean. Lighting was poor in bedroom and bathroom. Front desk was very friendly and helpful. Breakfast buffet was not impressive. It is...

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Helpful?
Thank BigDaddy3859
Devin H, Front Office Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Atlanta Norcross/I-85 with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires...

Krum, Texas
Reviewed 2 September 2015

It was a typical Courtyard hotel, but for a two story hotel with no elevator, I'm glad my room was on the first floor. I'm a smoker and was surprised to find that the inner courtyard (outside) was non-smoking. Regardless, there was a decent smoking area outside the front lobby. The breakfast buffet was reasonable, but at $10 a little...

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Helpful?
Thank Arness
Devin H, Front Office Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you very much for taking the time to share your experience. Please except my deepest apologies for not meeting your expectations. I will share your comment with Marriott management. We at the Courtyard Norcross I-85 strive to provide excellent customer service, comfortable and relaxing environment, and a place where you can come to be recharged. We look forward to...

Naples, Florida
Reviewed 1 August 2015

I would give the Courtyard a worse rating, but it's not an option. This place is old and musty. I stay at Marriotts, in particular Courtyard hotels, pretty regularly. Some of their locations are great. This isn't one of them. The rooms, and for that matter, the entire hotel, are extremely dated. As in, Crockett and Tubbs were in full...

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Thank Brendan F
Half Moon Bay, California, United States
Reviewed 31 July 2015

You know what you're going to get 95% of the time when you choose a courtyard. I work for a start-up and so we try to keep it on the cheap. Overall this is a good Courtyard, friendly and helpful staff, the rooms have good towels (not thread bare) and everything is newer and clean. I had issues with my...

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Thank Badq45t
Savannah, Georgia
Reviewed 22 July 2015 via mobile

This property must be the last Marriott Courtyard left to be updated. No elevator, no bar, no nice furnishings. Every area and room is run down and in dire need of updating. But, what is worse than the much needed facelift, is the uncleanliness of the rooms. Upon entering my room, there was a strong odor of urine coming from...

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Thank kickmom3
Sarasota
Reviewed 14 July 2015

Dated, worn and need of overhaul. It is clean though. No Bistro, standard Buffett breakfast. Staff provide usual Courtyard service. Stayed here for business for 2 weeks. I would rather stay in the new courtyard in Duluth but this location was more convenient and avoided the need for I85 traffic jams.

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Thank BlondieRNinFL

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Atlanta Norcross/I-85 offers spacious guest rooms, superior service and ample amenities including a fitness center, outdoor pool and free high speed internet access. Guests in town for meetings can take advantage of our 1,379 square feet of meeting space and refreshing event menus. ... more   less 

Additional Information about Courtyard Atlanta Norcross/I-85

Address: 6235 McDonough Drive, Norcross, GA 30093
Region: United States > Georgia > Norcross
Price Range: $134 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Atlanta Norcross/I-85 3*
Number of rooms: 122
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Also Known As:
Courtyard Atlanta Norcross/i-85 Hotel Norcross
Courtyard Norcross
Norcross Marriott
Norcross Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Atlanta Norcross/I-85 staff and other travellers.
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Chattanooga, Tennessee
4 months ago

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Questions? Get answers from Courtyard Atlanta Norcross/I-85 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Size Room”
 of 5 bubbles msdiva25, 5 Jan 2017 | Read review
“2 floors & no elevators”
 of 5 bubbles mayinfl, 25 Sep 2016 | Read review
“2nd floor rooms facing the courtyard/pool are the safer and quieter rooms; there is no elevator, (only 2 floors).”
 of 5 bubbles vernals2013, 12 Jul 2016 | Read review
“Loud on first floor”
 of 5 bubbles danielmvargas, 11 Apr 2016 | Read review
“Get a room on the first floor to get around the lack of an elevator”
 of 5 bubbles Arness, 1 Sep 2015 | Read review
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