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BEST WESTERN PLUS Savannah Airport Inn & Suites

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#4 of 13 Hotels in Pooler
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676 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Savannah Airport Inn & Suites
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Showing 664: English reviews
Marietta, Georgia
Reviewed 8 December 2016

Hotel rep was very pleasant/accommodating when I called to say we would not be arriving until ~11 p.m. Clean, spacious room with sitting area; comfortable bed & pillows. Requested extra towels and received them quickly. We did hear airplanes but there were not that many and once we got to sleep they were not a problem. Just to be sure...

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Helpful?
Thank shippyj
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you so much for such a wonderful review. Its great to hear the front desk staff was cordial and you found the room to be "clean and spacious". Your comments confirm we are achieving our goal of providing clean rooms and hospitable service to our guest. We appreciate you honest feedback and look forward to welcoming...

Ottawa, Canada
Reviewed 6 December 2016

The room was quite spacious. The bed was very comfortable. Nice wide screen TV. Wi-Fi was somewhat weak in room - it did function but I had to keep re-logging in. Breakfast was very good and included hot items. The location is very convenient to the 95. We ate at a good Italian restaurant across the street called Terra Mia....

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Helpful?
Thank Cathy W
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for such a terrific review. We are thrilled to hear you found our location convenient, enjoyed the room and the amenities offered. However, we apologize for any inconvenience you experience caused by the Wi-Fi. We hope to have the opportunity to host you again in the future. Thank you for choosing Best Western Plus Savannah...

Fort Lauderdale, Florida
Reviewed 1 December 2016 via mobile

First impressions were great pretty lobby recently done. Front desk people were super friendly and fast- we came in late so this was a nice welcome. The rooms were okay- a bed decent enough to sleep on. Mini fridge. But the bathroom was old and the shower has some discoloration from scum and mold. The carpets left our feet dirty...

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Helpful?
Thank mrs-smidi
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time providing us with feedback from your recent stay. I am glad to hear that you found our lobby and front desk staff to be great, but I apologize for the inconvenience you encountered with your room conditions. This is not the norm for our hotel. The management team reviewed your comment...

Ontario
Reviewed 24 November 2016

Arrived Saturday Nov 19. First impressions in Lobby were good. Once in our room, things looked OK. My wife went into the washroom to find the toilet plugged. A call to the front desk had someone arrived within minutes. While waiting my wife noticed the bathroom counter had adirt in the corners and there was what appeared to be an...

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Helpful?
Thank Calnus
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. Please accept our sincerest apology for the inconveniences that you experienced during your stay with us. As the cleanliness of our hotel is a High priority, we are disappointed that we fell short of your expectations. Your comments have been shared with the management...

Halifax, Canada
Reviewed 23 November 2016

Styaed at hotel on our way to Florida as wanted to spend some time in Savannah and then only a 4.5hr drive to Kissimmee. Hotel was easy to find just off the I95, about 10 miles to Old Savannah.Hotel seems fairly new or recently refurbished. Short walk to Cracker Barrell for dinner. Large room with king bed with full hot...

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Helpful?
Thank rherder
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: We are delighted you enjoyed your stay with us and thank you for the feedback! We are happy to hear our spacious rooms, amenities and convenient location contributed to such a pleasurable stay. Thank you very much and we look forward to welcoming you again. Best Regards, The Team at Best West Plus Savannah Airport Inn &...

Bridgeport, Connecticut
Reviewed 22 November 2016

11/17/2016 - 11/20/2016 My stay a Best Western Plus Savannah Airport Inn & Suites was a very goo. My first night at the hotel I was confronted with dirty linen left on the bed with human fluids on it. The next day housekeeping left the sheets and dirty towel on the floor and the room untouched, also housekeeping went into...

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Helpful?
Thank lyndellduke
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. Please accept our sincerest apology for the inconveniences that you experienced during your stay with us. The housekeeper definitely failed in following proper cleaning procedures; this is not the norm for our hotel. Your comments have been brought to the attention of the management team and the...

Reviewed 19 November 2016

Near I95, nice room ,quiet ! Large room Hot tub reel hot! Stayed one night Although the building and furniture are up to date, cleanliness & maintenance are not prioritiesThe staff at the Best Western were very friendly and helpful.

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Helpful?
Thank Richard M
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for providing us with feedback from your recent stay. We are pleased to hear that your stay was comfortable, but we apologize for the shortcomings you experienced. The management team has reviewed your comments and the appropriate actions have been taken. Thank you again for your time, and we hope we will be able to...

Worcester, Massachusetts
Reviewed 19 November 2016

Stayed one night here. The shuttle driver picked us up at the airport and was very nice.That was the best thing about our stay. Arrived after midnight and the lady checking us in was not friendly at all, acted like we were bothering her. She gave us our room on the second floor, we went up there and opened the...

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Helpful?
Thank Qino2
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for providing feedback regarding your recent stay. We are saddened to hear that you did not have an enjoyable stay with us and of the issues you mention. Please accept our sincerest apology for the behavior of the front desk clerk. This is certainly not a norm for our hotel. Your comments play an important...

Newport News, Virginia
Reviewed 15 November 2016

Although the building and furniture are up to date, cleanliness & maintenance are not priorities. At the first entrance that we were advised to use, we were greeted by a dead roach. The entrance didn't work because we didn't "pull the handle real hard" according to the front desk clerk (who seemed most interested in sitting in the lobby and...

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Helpful?
Thank katlikes2chat
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the issues that you experienced during your stay with us. Your comments have been addressed with management team and the entire staff to ensure these issues are remedied in a timely manner. We greatly appreciate your feedback, as...

Charlotte, North Carolina
Reviewed 14 November 2016

The staff at the Best Western were very friendly and helpful. We were attending the Marine graduation at Parris Island and stayed here because of the convenience of interstate travel. When we arrived the first night, our room was not available and we were given an upgrade to a business suite. After attending the family day activities on base, our...

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Helpful?
Thank Pete P
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was accommodating and polite. Our number one goal is to provide all our guests with an excellent experience during their stay. However, we do apologize for any inconvenience you experienced due to the room keys deactivating. We appreciate the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Savannah International Airport is known for its frequent flyers. With a 24 hour courtesy Airport shuttle bus available for our guests you are sure to make your flight! Located conveniently off of I-95 and Highway 80, traveling by vehicle or air plane has never been more convenient. With an all-suites property approach let us show you what true southern charm and hospitality is! Enjoy being close enough to the famous Downtown Savannah Historical District but not too close to all the hustle and bustle within the city limits. We are a 100% smoke free, eco-friendly property! Thinking of your own needs when designed, you can relax, enjoy and breathe easy! Business or pleasure? Doesn't really matter either way, you will find pleasure in our spacious suite rooms accommodating those larger family sizes as well as solo travelers! Equipped with flat screen TVs and complimentary Wi-Fi for the entire hotel is also available. We also offer a complimentary, hot and fresh breakfast that is a sure way to jumpstart your day! ... more   less 

Additional Information about BEST WESTERN PLUS Savannah Airport Inn & Suites

Address: 155 Bourne Avenue, Pooler, GA 31322 (Formerly Bradbury Suites)
Region: United States > Georgia > Georgia Coast > Pooler
Price Range: $119 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Savannah Airport Inn & Suites 2.5*
Number of rooms: 87
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Also Known As:
Bradbury Hotel Pooler
Best Western Pooler
Pooler Best Western
Best Western Bradbury Hotel
Hotel Style:
#1 Green Hotel in Pooler
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Savannah Airport Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Savannah Airport Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very nice decorated and comfortable”
 of 5 bubbles inewal, 7 Jan 2017 | Read review
“315 was close to elevator, but quiet”
 of 5 bubbles sunsuneverywhere, 29 Dec 2016 | Read review
“Check all reviews not just the hotel reviews.”
 of 5 bubbles lyndellduke, 22 Nov 2016 | Read review
“If you must stay here, ask for a room away from the factory building next door”
 of 5 bubbles Qino2, 18 Nov 2016 | Read review
“Rooms were very clean and great staff”
 of 5 bubbles debra921, 9 Nov 2016 | Read review
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