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Residence Inn Atlanta Cumberland/Galleria

Residence InnUS$219*
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#4 of 12 Hotels in Smyrna
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Residence Inn Atlanta Cumberland\/Galleria
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127 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Atlanta Cumberland/Galleria
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Showing 127: English reviews
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Reviewed 4 May 2016

My go-to place when visiting Lockheed-Martin in Marietta. Easy drive, 10 - 15 minutes from the hotel, as you're going the opposite way most of the commuter traffic is going. It's an older style Residence Inn but units have had a recent update. Room was good, bathroom a little small. Great, friendly staff. Will return in future visits. Be sure...

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Helpful?
Thank Nuttree
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for reviewing the Residence Inn Atlanta Cumberland Galleria. We are so pleased that you have chosen us as your home away from home. We are located close to the interstate, shopping, dining and walking distance to the new Sun Trust stadium where the Atlanta Braves will play starting in the 2017 season. Hope to host you again soon....

Reviewed 2 May 2016 via mobile

We stayed 3 nights in late April. The room was very clean. The space was good and the room was fairly quiet. Only downside was you can hear people walking on the floor above. Breakfast was nice with a good variety of traditional and included healthy choices. The staff was excellent and very helpful.

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Helpful?
Thank Mo11k
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for reviewing our Residence Inn Atlanta Cumberland Galleria. We are so pleased that your family enjoyed their stay. Our large studio studio are much bigger than the average hotel room and gives your whole family room to relax. Hope to host you again in the future. Philippa Monthrope

Memphis, Tennessee
Reviewed 19 April 2016

Upon arrival to the property I observed lots of non guests loitering on the property. Traffic would also enter property, people would get out of car go into a certain room or two, then leave. This pattern was taking place constantly with different cars/ people but the same rooms - hummmmm. I did report this activity to the front desk...

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Helpful?
Thank lifesavr65
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for taking the time to notify us of your observations. We have not any reports of unacceptable activity but will continue to monitor the grounds. Thank you for your loyalty to our brand. Philippa Monthrope

Fremont, California
Reviewed 19 March 2016

We stayed for 3 nights at this Residence Inn. It's nice that it's in "quads" that have only 2 or 3 stories in each, and I like that concept. We stay in one in Torrance, California that is very similar. The difference is that the one in Torrance has a great breakfast. This one was decent the first day, but...

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Helpful?
Thank Teddy008
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for your review of Residence Inn Atlanta Cumberland Galleria. Our larger than average suites to make for a comfortable stay for one or many nights. We continue to work to ensure that our breakfast is replinshed throughout the breakfast period so that all guests can enjoy our free hot breakfast buffet. Thank you for choosing Marriott Philippa Monthrope

Saint Louis, Missouri
Reviewed 17 March 2016

I am generally not a fan of Residence Inns. I stayed here two weeks in-a-row for my business travels, and it was decent enough. But I would prefer a different brand of Marriott for travels. I had a lot of issues with the WiFi in my room; the signal was pretty bad in both of the rooms in which I...

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Helpful?
Thank DPF413
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for posting this review and we have all maintenance issues that you recorded. Marriott does have several brands to meet all travelers needs. Our WiFi was recently upgraded to keep up with the demands of our tech savvy guests. Thank you for choosing our brand. Philippa Monthrope

Reviewed 10 March 2016

I spent March 4th thru 6th, 2016 at this hotel. The hotel parking lot was extremely clean, the workers were extremely friendly and helpful, and the hotel was amazing. It felt like home away from home. Will definitely revisit, with such nice staff. Thank you, Residence Inn.

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Helpful?
Thank Ang R
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

WoW! Thank you for such a heartwarming review of the Residence Inn Atlanta Cumberland Galleria! We don't take your satisfaction for granted and the entire team thanks you for the comments. We have just completed a remodel of all the guests rooms and the internet is upgraded as well. Hope you pick us on your return trip to Atlanta. Thanks...

Ann Arbor, Michigan
Reviewed 8 March 2016 via mobile

I ended up with a room with two bedrooms, two bath, a full kitchen and a nice living room....plenty of space for one! The room is clean and looks to have been remodeled recently. The parking is sufficient and the grounds are nice. Breakfast is included and is a complete buffet. There are free dinners certain nights of the week,...

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Helpful?
1Thank Chris B
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you so much for taking the time write a review of the hotel. Sounds like you enjoyed your upgrade to our loft penthouse suite. These rooms are large with king or queens beds, large kitchen and living room, three high definition televisions and two separate bathrooms. Thank you for helping us to spread the word. Hope to see you...

Charlotte, United States
Reviewed 11 February 2016

No mention of remodel on website when booking, which was disappointing, but the real letdown for me was the overall condition of the grounds. I have dogs - and the dog area had 200 pounds of dog crap everywhere. No pickup bags in the dispenser. I bring my own...apparently not everyone does. When I mentioned it to the front desk,...

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Helpful?
Thank Jon M S
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for taking the time to share your feedback as it will help us to make future pet owners have a more pleasant stay. I want to personally apologise for the condition of the pet area and let you know we have taken steps to take care it. The renovation is now complete and the newly remodeled rooms are...

Savannah, Georgia
Reviewed 10 February 2016

The staff was very nice and friendly. Room was very clean and spacious. The location is great. They are upgraded with some remodeling. I don't know if I got one of the recent remodels or not but it was still very clean and spacious. I would stay here again.

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Helpful?
Thank Jeff G
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for your kind words about the staff at the Residence Inn Atlanta Cumberland. We take pride in exceeding the expectations of our guests. The remodel is complete and guests love what we have done with the rooms. Looking forward to seeing you on your next trip to the area. Philippa Monthrope General Manager

Eastern Shore, AL
Reviewed 19 January 2016 via mobile

This hotel would have received a two stars but two staff members went out of their way to correct and help us during our visit. Upon a late arrival in our room our family noticed that our room was not at all clean. We always check to see if the linens have been changed before we do anything in any...

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Helpful?
Thank sarahkathleen1
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for taking the time to let us know about your stay. I completely understand your disappointment. I was very sad to read about how we missed the mark with your stay. As stated in my earlier email to you we have credited all of your Marriott Reward points so that you can use them at another Marriott faculty....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Our smartly designed suites offer comfortable sleeping areas with plush bedding along with fully equipped kitchens and free high speed internet access. Guests can take advantage of our outdoor pool and unwind at our evening socials offering complimentary beverages and food. ... more   less 

Additional Information about Residence Inn Atlanta Cumberland/Galleria

Address: 2771 Cumberland Blvd SE, Smyrna, GA 30080-3047 (Formerly Residence Inn Atlanta Cumberland)
Region: United States > Georgia > Smyrna
Price Range: $223 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Atlanta Cumberland/Galleria 3*
Number of rooms: 130
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Also Known As:
Residence Inn Atlanta Cumberland Hotel Smyrna
Residence Inn Smyrna
Smyrna Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Atlanta Cumberland/Galleria staff and other travellers.
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Rio Grande, NJ
over a year ago
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Questions? Get answers from Residence Inn Atlanta Cumberland/Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside rooms, those facing the central area will be quieter.”
mikel12323, 11 Apr 2017 | Read review
“Room 522 was 3rd floor, 2-bedroom, 2-bath unit that was excellent in all aspects.”
MMPJMH, 15 Mar 2017 | Read review
“chose a lower level unit for those who have difficulty with stairs”
NJVTEC, 21 Oct 2016 | Read review
“A little off the main highway I-75 but easy access and worth the time.”
FloridaRetired, 25 Jul 2016 | Read review
“Second floor is a must if you're a medium to light sleeper.”
Nuttree, 3 May 2016 | Read review
5 of 5
Residence Inn
US$219* /night
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PricelineUS$219
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Prices are for 1 room, 2 adults
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