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Red Roof Inn Atlanta - Smyrna

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Red Roof Inn Atlanta - Smyrna
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172 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Tampa, Florida
Reviewed 4 days ago NEW

I also was given an incredibly hard time about the credit card name. My nickname was on the card, but the last name was the same. I've had this account name for 22 years and I've never had an issue with my nickname being on the card.The night manager yelled at me. He yelled at my roommate and then he...

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Helpful?
Thank Cindy H
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear guest, I would like to personally apology for the night auditor being rude with you because of name was different in reservation.please be assured we taken this step to ensure this does not happen again.

Reviewed 6 days ago NEW

terrible rooms. dirty, small, stinky all over not great. however the customer service was awesome. Neyzner was incredibly helpful and polite and didn't give us a hint of trouble when we decided to cancel our reservation due to our dissatisfaction with our rooms. However, don't bother trying to make a reservation because they apparently dont mean very much at this...

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Helpful?
Thank Nadia E
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear Guest thank you for your review. please accept my apologies for the room was not clean properly, I will make sure to share your comment to our housekeeper.we hope to have another opportunity to better serve you!

Marietta, Georgia
Reviewed 2 weeks ago

My overall experience was excellent. I was tired from traveling. Eddie at the front desk was very kind and considerate. He asked if I had a preferred level I wanted to stay and shared some great restaurant suggestions in the area. When I checked in I received a courtesy call asking if I found the room up to standards. The...

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Helpful?
Thank ergomann42
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear Traveler.Thank you for your review and for choosing our hotel.I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.

Toronto, Canada
Reviewed 2 weeks ago

Great, clean safe hotel close to all of the main attractions in Atlanta. When checking in the front desk attendant Eddie was very helpful, pleasant and gave advice on where to grab some food. Highly recommend this location!!

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Helpful?
Thank TalalYursi
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear Guest, Thank you for your taking the time to complete a review to share your wonderful experience at red roof inn. i will make sure to share your comment to Eddie and we hope to serve you again soon!

Reviewed 3 weeks ago

we are red roof card holders. this was the worst RR we've ever stayed at by far. We arrived late, i stayed in the car, the guy wouldn't let my husband use my credit card to check in because it was a different name (same last name tho!). we've never, ever, had a problem. the grounds were trashy, the buildings...

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Helpful?
1Thank audiowookie80
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear guest thank you for your review. please accept my apology for different name in card also we have add in web site that no break fast. i would hope that you will give us another to impress a better experience.

Reviewed 4 weeks ago via mobile

Amazing staff clean rooms ..update needed or better upkeep nice big beds soft linen good price could be lower Offer late check out they arent rushy at check out you can check in early next to plenty restaurants and the freeway

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Helpful?
Thank ka'Trina E
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear, guest. I appreciate your response positive comments. I am so glad to hear that you enjoyed your stay with us! we hope to serve you again soon!

Reviewed 8 February 2017 via mobile

I was looking for a safe nice inexpensive place to stay so because I was once a Red Roof Inn GSR back in the day I said lets go! So I called to get the rate before I checked in and it sounded good but when I get there Eddie had change the rate and would not even look me...

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Helpful?
Thank omart670
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear, Guest Thank you for your review. please accept my apologies for the issues you have encountered during your stay. We strive each day to provide all of our guests with top notch service, and i would hope that you will give us another chance to impress a better experience.

Birmingham, Alabama
Reviewed 6 February 2017

The hotel is very centrally located and convenient to almost everything. The first time I stayed there was 2 yeas ago and it was an ok experience but the front desk worker by the name of Eddie was very helpful and friendly. Eddie once I checked in made sure that everything in my room worked properly and I had everything...

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Helpful?
Thank jwillis0530
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear Guest thank you for review and coming back after 2 year everything renovated property also I will let Eddie make sure to share your comment. We strive to provide the best quality of service to our guest,and we are glad that we met your expectation.

Reviewed 4 February 2017

This is without a doubt a cool place to sleep and keep it moving! It is right off 75 Hwy next to the Waffle House. Housekeeping were super laid back and the Front Desk Neyzher was a super friendly representative . She was very pleasant with a nice smile :) Really enjoyed my quick visit here in Smyrna!

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Helpful?
Thank Rebbeca B
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear happy guest I appreciate your response regarding you recent stay at the red roof inn.I am so happy that Our team members front desk neyzher and house keeper gave great service.Thank you again for sharing your experience,I hope your next visit will be a pleasant one.

Reviewed 3 February 2017 via mobile

The girl at the front desk is a wonderful worker and I love work she's very respectful towards me I like her attitude and she's a sweet girl her name of is Czernaaz the housekeeper and she was a excellent person she had a lot of respect and a lot of good attitude and I like her attitude a whole...

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Helpful?
Thank Cartavious M
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear guest thank you for giving us a perfect rating and Excellent service and knowledgeable service by czernnaz. we hope to serve you again soon.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Atlanta - Smyrna

Address: 2200 Corporate Plaza Pkwy SE, Smyrna, GA 30080-2969
Region: United States > Georgia > Smyrna
Price Range: $92 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Atlanta - Smyrna 2*
Number of rooms: 137
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Also Known As:
Red Roof Inn Atlanta North Hotel Smyrna
Red Roof Inn Smyrna
Smyrna Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Atlanta - Smyrna staff and other travellers.
2 questions
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Marietta, Georgia
3 months ago
over a year ago

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Questions? Get answers from Red Roof Inn Atlanta - Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bring bleach”
 of 5 bubbles 842nadiae, 22 Mar 2017 | Read review
“I have a large bag. Ground level is great. Park right in front of room.”
 of 5 bubbles kvandyke11, 6 Dec 2016 | Read review
“We liked it on the backside second building it was quiet”
 of 5 bubbles Jima3333, 7 Jul 2016 | Read review
“Stay somewhere else. ANYWHERE else. The parking lot looks good.”
  • One example of teh broken furniture
  • Housekeeping never cleaned or replaced towels
 of 5 bubbles jeanmP5278BZ, 31 May 2016 | Read review
“Rooms in back lot are quiet”
  • Desk, around the wall there's holes
  • Microwave, Fridge (King Suite Only)
  • 32-40
 of 5 bubbles Valleysvacations, 12 Apr 2016 | Read review
5 of 5