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When checking into this hotel, I️ was met by Kesha who was went above and beyond to make sure she met my family’s needs and expectations. What a wonderful experience! The customer service levels were through the roof!!!! Great interaction!
Thank A TripAdvisor Member
Response from Bob P, General Manager at Red Roof Inn Atlanta - SmyrnaResponded 1 week ago
Dear guest thank you for wonderful feed back.I am so glad that Our front desk Kesha give great customer service. i will make sure to share your positive feedback to kesha and rest of our team members.looking forward to seeing you again soon.
Always enjoy staying at this location! Everyone is very nice and helpful. Very quiet and is close to the braves stadium amd plenty of shopping and dining! Located right next to the highway for easy travels
Thank A TripAdvisor Member
Response from Bob P, General Manager at Red Roof Inn Atlanta - SmyrnaResponded 2 weeks ago
Dear Guest . We are trilled to hear of your positive experience at Red Roof Inn Smyrna! I will be sure to share your positive feedback with the Team,and we hope to serve you again soon!
Though Red Roof hotels are usually basic with some defects, this experience was way beyond bad. Check In was through a security window. The first room assigned had a chirping smoke detector. A second room was assigned across the parking lot but the the security...More
1 Thank MDPinkbird
Response from Bob P, General Manager at Red Roof Inn Atlanta - SmyrnaResponded 3 weeks ago
Thank you for review. please accept my apologies for the issues that room had some maintenance issue also poorly customer service.I would hope that you will give us another chance to impress a better experience.
I found this hotel on internet and after looking st the picture I figured it was a nice place with a decent and affordable price.
The front desk person was extremely helpful and gave me directions to the place I was going to the next...More
Thank Jim S
Response from Bob P, General Manager at Red Roof Inn Atlanta - SmyrnaResponded 13 October 2017
Dear Jim Thank you for your review that front desk person gave excellent service.I am very sorry that table top was broken and bathroom is small for you also on web site show that we do not have add that serve breakfast.i would hope that...More
The staff was very nice and helpful. That's the best thing I can say because this place was bad. I checked for bed bugs. The room was filthy, a/c didn't work, and the other clientele were scary. I didn't feel safe. Only stayed 1 night...More
Thank Betty T
Response from Bob P, General Manager at Red Roof Inn Atlanta - SmyrnaResponded 26 September 2017
Dear guest Thank you for taking the time to post about your experience hear on trip Adviser. While I am disappointed your experience fell short of expectations, I will look into that you have noted, in an attempt to correct and improve our hotel.
US$74 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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