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Promenade Hotel Tawau

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Traveller (182)
Room & Suite (111)
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Overview
  • Excellent7%
  • Very good32%
  • Average38%
  • Poor16%
  • Terrible7%
Travellers talk about
“food court”(8 reviews)
“nice hotel”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (153)
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11
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10
43
53
22
11
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All reviewsshopping complexfood courtnice hotelnice viewroom for improvementbreakfast and dinnerfried noodlesdirect accessbusiness meetingspacious roomreception stafftaxi drivercheap pricebasic amenitieshot showercategorydeluxe
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51 - 55 of 139 reviews
Reviewed 9 February 2016 via mobile

Location wise is a bit far from the town, not recommended if you are not driving. But driving your car means you need to park it at the parking area that located at the mall next to the hotel with no security. The room doesn't...More

Thank SilverBelle K
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade Hotel TawauResponded 15 February 2016

Dear SilverBelle K, Thank you for staying at Promenade Hotel Tawau recently. We’re glad you’ve enjoyed our choice of pastries at Café@se7en. We appreciate your constructive feedbacks and wish to apologize for the inconveniences caused. The relevant heads of departments have been tasked to ensure...More

Reviewed 2 February 2016 via mobile

Situated at heart of tawau, breakfast buffet was served as early as 6am.. which sunrise already there... good view of the bay and to have breakfast. Room wise is "ok-ok" only. Will not return as its preety expensive and located far from the airport.More

Thank Alex S
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade Hotel TawauResponded 5 February 2016

Dear Alex S, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your favorable and constructive feedbacks. We’re glad to know that you’ve enjoy the view from the 7th Floor at Café@se7en. We look forward to another opportunity to be of service to...More

Reviewed 7 January 2016

We stayed for two night only during the Christmas's holiday. The hotel's location is good. Below it is a shopping mall to walk around and plenty of parking but shared with mall. The downside is the room design kind of looks a bit old, the...More

Thank smileysya
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade Hotel TawauResponded 8 January 2016

Dear smileysya, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your compliments on our hotel’s strategic location which a perfect based for one’s business or leisure adventure as it is affixed to the largest shopping mall in Tawau town. We wish to...More

Reviewed 24 December 2015 via mobile

The hotel is correct, booked it through Agoda because it was cheaper than directly to them. The corridors were full of bedsheets ready to pick up for laundry. Room spacious, furniture a bit vintage from the 80's style. No WIFI in the rooms and about...More

Thank Jonathan S
Response from 24-7feedback, Group Director of Marketing Communications at Promenade Hotel TawauResponded 31 December 2015

Dear Jonathan S, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your favourable and constructive feedbacks. Yes, our hotel’s strategic location is the perfect based for one’s business or leisure adventure as it is affixed to the largest shopping mall in Tawau...More

Reviewed 24 December 2015 via mobile

In room detail Wifi provided but Hotel Staff informed that only using cable!. 4 Star hotel but No Wifi In Room?. Wrong choice for me this time. No option but need to stayed for 2 nite here since payment has been made. Felt that i...More

1  Thank MohdLan76
Response from 24-7feedback, Group Director of Marketing Communications at Promenade Hotel TawauResponded 31 December 2015

Dear MohdLan76, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your constructive feedback and we wish to apologize for the inconveniences caused. The relevant heads of department have been tasked to ensure that issues raised are seriously looked into in order to...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Breakfast included
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$32 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$32 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (182)
Room & Suite (111)
Dining (20)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"nearest to the lift"
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"As high as possible to avoid hearing motorbike noises at night"
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"Higher level and facing the sea front."
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"get a room with a sea view. then you can see across to indonesia"
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