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Quality Inn & Suites

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56 Reviews from our TripAdvisor Community

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Showing 55: English reviews
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Atlanta, Georgia
Reviewed 4 days ago NEWvia mobile

Night entrances not well lighted. Check-in clerk not informative. Sofa was less comfortable than the desk chair. Looks like it was recently renovated but not updated furniture. Breakfast buffet had cold biscuits and sausage could have been cut with a steak knife. Disappointed as this was our first Choice Hotel stay. Also, kitchen must mean kitchen only, not including any...

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Helpful?
Thank KSEnglish
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: We are so sorry to hear about all of the inconveniences you encountered during your time with us. We truly appreciate your honest feedback and your suggestions will help us improve our guest experience. Again, we apologize for the issues during brekfast and we hope to have another chance to serve you in the future. Best Regards,...

Tybee Island, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016

I stayed here for 4 nights with my husband to get out of the way of Hurricane Matthew. The front desk staff was extremely busy but very professional and nice. Our room was clean and the bed was comfortable. The a/c, microwave and the refrigerator worked properly. The shower had sufficient water pressure. They provide a guest laundry room. They...

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Helpful?
1Thank barefoot52
About Hotel's Favourite Review
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: Thank you for such a terrific review! We appreciate your positive feedback regarding your most recent stay here at the Quality Inn & Suites Waycross. We're delighted that you enjoyed your clean, comfortable room, the amenities and noticed our cordial staff. We will ensure our team are reminded of the outstanding job they are doing. Once again,...

Melbourne, Florida
Reviewed 22 January 2017

Nice Hotel quick check-in friendly staff Great rooms. They also have a buffet and lounge on site but the buffet closes at 3 pm on Sunday and the lounge didn't open. I would stay here again. Close to everything.

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Helpful?
Thank n7edl
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: Thank you for your kind words regarding your recent stay with us. It's pleasing to know that you enjoyed the rooms, amenities and noticed our friendly staff. Plus the price location of our hotel was perfect for you needs. Thank you again for the wonderful comments and we look forward to you next visit. Best Regards, The...

Jacksonville, Florida
Reviewed 13 November 2016 via mobile

We thought this would be a step up from Super 8. Boy were we wrong. The carpets are filthy. There are exposed electrical outlets. Even though we were in a supposed to be in a no smoking wing the people next door to us were smoking. We smelled it all night long. It was extremely noisy as this hotel is...

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Helpful?
Thank FlaGirl919
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. The problems that you mentioned have been brought to the attention the management team and the entire staff and the appropriate actions have been taken to resolve these issues in a timely manner. We appreciate your...

Reviewed 29 October 2016

Room was clean and slept great once we finally were allowed to check in. Tried to check in at what they call check in and was told we couldnt check in for another hour. That was fine. We found something to do and came back at 5pm was given a key and went to the room. It still hadnt been...

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Helpful?
1Thank Jean B
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time providing us with feedback from your recent stay. We are glad to hear that you found the room clean and the bed comfortable, but we apologize for the inconvenience you encountered from the front staff. The management team reviewed your comment and they are looking into this matter. Again thank you...

Brunswick, Georgia
Reviewed 14 October 2016 via mobile

This was an unexpected trip that we really didn't wanna have to take, but it was a necessary evil. We were under a mandatory evacuation and fortunately found a hotel here. The only good thing about it was it was only a hour away from home which was way better than some people had to travel. Check in was supposed...

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Helpful?
Thank kiki012006
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: Thank you for providing your feedback regarding your recent stay at our property. We are pleased to hear that your stay was satisfactory, but apologize for the issues you experienced during your time with us. It appears we failed in giving you the high standard of hospitality, you deserved. Your comments have been communicated to the management...

St. Simons Island, GA
Reviewed 27 September 2016 via mobile

Last minute booking but was accommodated in a requested king room. Front desk was very friendly. Room had newer (laminated) wood floors. Not hardwood floors as the front desk referred to as having. The room stunk. Not quite sure why. Dropped everything and left. Returned a few hours later to find the bathroom sink full of dirty water and stopped...

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Helpful?
Thank judissi
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. We appreciate your candid feedback and will use it to aid in the hotel's improvements, which will provide a better experience for our guests. We hope you will give us a chance to change your opinion...

Reviewed 5 September 2016 via mobile

Rooms are moldy and smell. Sheets and comforters have stains. Carpets are stained. Guest services was not accomodating. Had to request chairs over 5 times for the conference room, where we had elderly wanting to sit for our reunion. Was told they would not give any and we had to make do with the 6 chairs we had. Asked to...

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Helpful?
Thank ldavis1520
Reviewed 13 June 2016

Bugs outside the room and in it. Some on the bed. I told someone twice about it. Nothing was done. The restaraunt was excellent. Staff was not friendly. One person was not friendly at all. The motel is run down.

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Helpful?
Thank Jeannie W
Melbourne, Florida
Reviewed 29 May 2016

The staff at this property is wonderful -- everyone greets you warmly and the front desk staff is happy to serve you. That has not changed in the 2 years we have been staying here. Unfortunately, the condition of the property shows a lack of upkeep -- window curtains torn, furniture dated and in poor condition, and, in general this...

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Helpful?
Thank lancepj

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel Waycross Georgia. Located at the intersection of US 1, 82 & 23 we offer suites, regular guest rooms, free local calls, free full breakfast buffet for each paid guest, 25' televisions, hair dryers guest laundry, fitness center, putting green, pool, copy and fax service. Pets are allowed with a service fee of $15.00. Packages available include the 'Okefenokee', featuring Georgia's natural wonder the Okefenokee Swamp Park and golf at the Laura Walker State course. Reservations and pricing are available at 1-912-283-4490. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1725 Memorial Dr, Waycross, GA 31501-1043 (Formerly Holiday Inn Waycross)
Region: United States > Georgia > Georgia Coast > Waycross
Price Range: $74 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Suites 3*
Number of rooms: 135
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Also Known As:
Quality Inn And Suites
Quality Hotel Waycross
Holiday Inn Waycross
Waycross Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter”
 of 5 bubbles , 13 Jun 2016 | Read review
“Get a room that does not face the West - the sun will heat up your room.”
 of 5 bubbles trilobiteman, 27 May 2016 | Read review
“None of the rooms are good. It was noisy.”
 of 5 bubbles TYLJNN6, 23 May 2016 | Read review
“Great King bed very comfy. Wonderful full breakfast bar.”
 of 5 bubbles dalstar1, 24 Sep 2015 | Read review
“nice location to various highways...”
 of 5 bubbles jaesanb, 6 Jul 2015 | Read review
5 of 5