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Cottonwood Suites Boise Riverside Downtown

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Cottonwood Suites Boise Riverside Downtown
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222 Reviews from our TripAdvisor Community

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There are newer reviews for Cottonwood Suites Boise Riverside Downtown
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Showing 215: English reviews
Reviewed 17 January 2016 via mobile

My husband and I came to Boise for an anniversary weekend away from our babies and to have a chance to sleep in. The hotel was not what we expected. The front desk staff was super nice. The hotel not so much. The pictures we saw were not the same as the hotel. The exercise room didn't have any equipment...

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Helpful?
2Thank Melissa Y
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Melissa, Thank you for taking the time to review our hotel. We appreciate your feedback. We are working on the gym and sauna and apologize that they were not accessible during your visit. It is unfortunate that our location was not in a good spot for your needs. We are right on the Boise River and have the Greenbelt running...

Denver, Colorado
Reviewed 5 January 2016

Nice location that is close to a Joes crab shack within walking distance, Clean room and cozy bed. It was located close to exercise facility and pool. Breakfast in Morning was good. Close to Freeway. I would stay again!

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Helpful?
Thank DEBBYB_10
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Debbyb_10, Thank you so much for taking the time to review our hotel. We really appreciate your feedback. I am so pleased everything was clean and cozy and breakfast was tasty. We hope to see you again. Sincerely, Kristin

John Day, Oregon
Reviewed 4 December 2015

It was very clean and the rooms were great but they have a continental breakfast but the guy in charge let the coffee pot run out all the time. The TV service is the worst I've seen in a long time, hard to find channels and they don't offer any local channels. The internet service might as well be dialup...

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1Thank Vern F
Murray, Utah
Reviewed 25 November 2015 via mobile

I like this place tucked into a quiet spot right on the river in the middle of town. Nice breakfast spread and everyone very nice. Do it yourselves waffles a fave open til 11:00! Who does that??? We stayed for a week and were able to bring our dog for an additional $25 total. Love it

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Thank Tvdewolfe
Winlock, Washington
Reviewed 24 October 2015

I was not impressed with this motel at all. The hallways were dark, there was a garbage basket in a hallway that I went down sitting under a hole in the ceiling. The pictures on the website don't look like what I saw. We had reservations for 2 nights and only stayed one of the 2. I lost my payment...

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Helpful?
Thank Carole G
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, I am very sorry your stay was not a good one. We strive to make sure everyone enjoys their stay with us. We have been working on replacing our roof and making ceiling repairs during your stay with us. We have completed the roof project and have made a number of repairs to our ceilings. I am so...

Bozeman, Montana
Reviewed 19 October 2015

The room was clean and comfortable. This is an older hotel so not fancy but the bed was comfortable and had good linens and pillows. The only complaint I might have is that the walls are thin and it can become a little noisy.

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Helpful?
Thank JaynieC
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks for the feedback. I am really happy to hear you enjoyed your stay with us. I am happy to also hear we were a good value for you. We will be addressing the concern about the walls soon in a remodel planned for the property. We hope to see you again. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com

Tooele, Utah, United States
Reviewed 16 October 2015

Check it was efficient and the staff was friendly. The rooms were clean and the linens were changed daily. Breakfast was decent--typical continental style. The hotel is located along the river greenbelt and was a beautiful bonus! They are pet friendly but they do charge a one time fee of $25. They are currently remodeling (October 2015)the hotel but we...

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Helpful?
Thank Heather B
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks for the feedback. I am happy to hear you enjoyed our very comfortable and clean rooms. I also always like to hear that our great staff took such good care during your stay. Sincerely, Bernard Daugherty General Manager 208-344-3521 bdaugherty@cottonwood-boise.com

Greene, RI
Reviewed 14 October 2015

Hotel is a little hard to find but once you get there get value for the money. I found that the hotel was in the process of updating some things while I stayed there but they will help improve the place. The rooms were clean, the facilities were excellent. The only issue was loss of cable when we checked in....

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Helpful?
Thank bkkc1234
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, I am happy to hear your stay was great. I am also happy to hear the staff took such good care and that you enjoyed our many amenities. Sincerely, Bernard Daugherty General Manager 208-344-3521 bdaugherty@cottonwood-boise.com

Bellevue, Washington
Reviewed 3 October 2015

While visiting Boise on a business/family stay, my wife and I stayed one night at Cottonwood Suites. We were familiar with the property from staying a night the year before and were pleased to note that the quality had remained the same or improved. This is a old hotel, but one that has seen some improvements to update the rooms...

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Helpful?
Thank Paul F
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks so much for the feedback. I am happy to hear your stay was great. I am also happy to hear you enjoyed your room amenities and the upgrades we have given to our great rooms. We will be making many more changes to the hotel and hope to see you again very soon. Sincerely, Bernard Daugherty General...

Sunrise, Florida
Reviewed 23 September 2015 via mobile

Clean and comfortable Quiet surroundings with walk by the river or biker trail Above average continental breakfast in large dining room with TV and attendant Recommended for anyone looking for a getaway and good restful enjoyment

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Helpful?
Thank Shirley B
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks for the feedback. I am very happy to hear you enjoyed your stay with us. We look forward to seeing you again very soon. Thanks, Bernard Daugherty, General Manager 208-344-3521 bdaugherty@cottonwood-boise.com

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cottonwood Suites Boise is located on the Boise River, about 2 miles from downtown. The hotel offers an indoor pool with spa tub, fitness center, sauna/steam room, complimentary daily continental breakfast, courtesy airport shuttle and free Wifi access throughout the property. All 111 guestrooms and suites are furnished with desks, refrigerators and microwaves. ... more   less 

Additional Information about Cottonwood Suites Boise Riverside Downtown

Address: 3031 W Main St, Boise, ID 83702-2048 (Formerly Shilo Inn Boise Riverside)
Region: United States > Idaho > Boise
Price Range: $101 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cottonwood Suites Boise Riverside Downtown 2.5*
Number of rooms: 111
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Also Known As:
Shilo Inn Boise Riverside Hotel Boise
Boise Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Cottonwood Suites Boise Riverside Downtown staff and other travellers.
6 questions
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Questions? Get answers from Cottonwood Suites Boise Riverside Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have dogs with you, ground floor rooms next to the river have sliding door. Handy! And the river view is nice too.”
DeanaN291, 25 Mar 2017 | Read review
“Riverside rooms are nice”
coopb4, 21 Mar 2017 | Read review
“On the river side!”
F117SGderekb, 17 Jan 2017 | Read review
“Good price for a trip”
synthiar2016, 4 Jan 2017 | Read review
“Find another hotel, there are plenty.”
ChristopherRobin77, 19 Dec 2016 | Read review
5 of 5