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All reviewsfront deskcinnamon rollscookiesmeeting roombreakfast bareach morningfridge and microwavebreakfast roombeautiful roomstay there againindoor poolvery nice stayacross the streetyellowstone national parkgreat breakfastvery nice hotelfree breakfast
Room style: Standard long 1br. Large couch. New computer chair. pull out table with wheels which i love.
Lighting: A lot of lamps, but lack the brightness of fluorescent natural light.
Wifi: 5MBs down. no connectivity issues.
Noise: Zero issue with noise. Next...More
Response from Debbie F, Front Office Manager at Holiday Inn Express Hotel & Suites Idaho FallsResponded 10 April 2018
Thank you so much for being our guest! We are so glad you are willing to share your experience here. We hope you'll come back again soon!
Our flight was cancelled for a day and we stayed the night at the hotel. After an exhausting day, we were floored with the amazing service. Everyone was very friendly. My husband asked for directions to a grocery store and started walking. It was blowing...More
Response from Debbie F, Front Office Manager at Holiday Inn Express Hotel & Suites Idaho FallsResponded 27 February 2018
We're sorry you were stuck in town an extra day due to your flight being cancelled, but we are so happy you were able to spend it with us! We really enjoyed having you here! Thank you for mentioning Brent - he really loves taking...More
The staff here is very friendly and happy to recommend restaurants. It is near the hospital and shopping areas are close by. Beds are very comfortable...everything you would expect from a Holiday Inn. It is a ways from Interstate 15 but well worth the drive....More
Response from Debbie F, Front Office Manager at Holiday Inn Express Hotel & Suites Idaho FallsResponded 21 March 2018
Thank you so much for staying with us! We're so glad you liked our location and comfortable beds! Thank you for recognizing our friendly staff and their efforts. Thank you for sharing your experience with us!
We stayed here as a family over an extended weekend. The staff was great and was always helpful with any questions and always greeted when we returned to the hotel. The rooms were very comfortable, clean, and quiet. This hotel is also very convenient to...More
Response from Debbie F, Front Office Manager at Holiday Inn Express Hotel & Suites Idaho FallsResponded 5 January 2018
Thank you so much for bringing your family to stay with us! We're so glad you had a great time together! Please come again!
This hotel had a friendly front desk, and hits all of the minimum things you'd like to see in a hotel. Unfortunately there were a few oddities which caused me to have to rate this hotel a bit lower than normal.
First we were never...More
Thank Forrest C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Idaho FallsResponded 16 January 2018
Hi Forrest C,
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward our property's overall cleanliness and level of service rendered by our hotel staff members, I am truly sorry for the...More