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First experience with TRU and not overly impressed. For one thing there were no curb cuts to get in the hotel with rolling suitcases or luggage cart. How dumb is that?
The rooms are very small so the a/c is 2' from the bed. Stupid...More
Thank Sharon Z
Response from KristinS2866, General Manager at Tru By Hilton Meridian Boise WestResponded yesterday
Dear Sharon Z,
Thank you so much for taking the time to review your stay with us at the Tru by Hilton Meridian Boise West. We really appreciate your feedback.
The front entrance to our hotel faces Eagle Rd. and it is an accessible entrance...More
The other reviews are accurate: the rooms are spartan. While there are no dresser drawers or closet, there are hangers to hang clothes. My brother and I stayed in a room with double queen beds and we didn’t feel cramped. The room was clean. The...More
Four stars are based on the hotel design and cleanliness. If you're prefer contemporary this hotel is for you. If looking for a more welcoming softer feel use another Hilton property type. Tiny desk in the room making it pretty useless for business. Lobby offers...More
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It was my first time there. Very friendly the whole time I was there. Customer Service was great frim beginning to end. House Keeping was professional and friendly. It was an all around great experience. I wish more hotels would be like this. Customer Service...More
Find the Tru in you at our Tru by Hilton Boise Meridian West hotel, just off I-84. Balance is found in each room with free WiFi, a huge bathroom and 55-inch TV. Connect your devices to the HDTV and catch ...Moreup on all your favorite shows. Bring back the breakfast fun! From healthy to indulgent, selection abounds with our ‘Build your Own’ Breakfast toppings bar featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market. A four zone lobby will be your favorite spot to work, play, relax and eat. Energize in a fully equipped fitness center. Unwind in a sparkling, heated indoor pool and whirlpool with amazing LED lights. Affordable travel now comes with unexpected things – like certainty. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.