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BEST WESTERN PLUS University Inn

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BEST WESTERN PLUS University Inn
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694 Reviews from our TripAdvisor Community

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Showing 693: English reviews
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Walla Walla, Washington
Reviewed 1 week ago

Overall the customer service at the hotel was friendly and helpful. The breakfast was one of the best I've ever had for complimentary fare. The rooms were comfortable, the beds a little on the firm side and the back side of the hotel seemed dated. Overall our stay was a pleasant one.

Review collected in partnership with Best Western
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Helpful?
Thank bigfish7376
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear bigfish7376, Thank you for staying with us! We are pleased to see that you enjoyed your stay and our complimentary guest breakfast. On your next stay, please let us know if you need a softer bed and we can help accommodate the request as best as possible. We look forward to your future stays! Sincerely, Jacqueline Vazquez Rooms Division...

Washington State
Reviewed 1 week ago via mobile

The room was clean and well appointed -- though there was a loud fan in the bathroom wall that ran constantly -- with no switch to turn it off. Also, I reduced the room temp 10* over the evening (from 70 to 60) and it was still too warm to sleep. Unfortunately the window wouldn't open -- so, I was...

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Helpful?
Thank DEFWashingtonState
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear DEFWashingtonState, Thank you for writing a review of our hotel! We are so sorry that your A/C Unit wasn't working properly. We let maintenance know and they will be replacing the unit in your specific room. We appreciate you sharing your experience with us, so we may better improve guests stays in the future. We hope to see you...

Spokane, Washington
Reviewed 1 week ago

Had a very good stay with very helpful staff. The folks in the lounge stayed open a few minutes late so that I could still have a drink after getting in late. Very helpful staff during the meeting I was attending as well.

Review collected in partnership with Best Western
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Helpful?
Thank StayBW
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear StayBW, Thank you for staying with us! We're pleased to see that our customer service exceeded your expectations. We hope to see you again soon! Sincerely, Your friends at Best Western Plus: University Inn

San Luis Obispo, California
Reviewed 2 weeks ago

We left San Diego @ 6:00 a.m. and arrived at the hotel @ 1:30 p.m. It was too early to check in, but they said they would call as soon as a room was available. They called us 1/2 hour later. We so appreciated it because we were exhausted from the long day's travel. The breakfast is excellent; anything you...

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Helpful?
Thank LeslieSampson
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear LeslieSampson, Thank you for writing a review of our hotel! We strive to provide only but the best in customer service, amenities and products. We're pleased to see that we achieved these items and more! We look forward to seeing you again soon! Sincerely, Jacqueline Vazquez Rooms Division Manager

Almond, Wisconsin
Reviewed 2 weeks ago

The staff at this hotel, especially front desk staff, were very professional and accommodating. They worked hard to ensure I was satisfied. The food at the in-house restaurant was also very good quality - exceeded my expectations.

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Helpful?
Thank Lbwornell
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dearl Lbwornell, We are beyond pleased to have exceeded your expectations! Thank you for your kind words and taking the time to write a review of our hotel. Our staff is certainly exceptional as well as the food. We hope to see you again soon! Sincerely, Jacqueline Vazquez Rooms Division Manager

Coeur d'Alene, Idaho
Reviewed 3 weeks ago

Very satisfied overall experience. We stayed here because of a gymnastics tournament. Location was great and price too. We really enjoyed the restaurant and the breakfast that was offered. Very friendly staff!

Review collected in partnership with Best Western
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Helpful?
Thank wendywQ7010WN
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear wendywQ7010WN, Thank you for staying with us! We're pleased to see that you enjoyed our guest breakfast buffet, onsite restaurant and location. We hope to see you again soon! Sincerely, Jacqueline Vazquez Rooms Division Manager

Kennewick, Washington
Reviewed 3 weeks ago

Stayed here while in town for our son's hockey tournament. The whole hotel was very clean throughout, the staff was super friendly, the pool is nice, and even with tons of kids there during our stay; it was still very quite. They also provide a great breakfast too!! Would definitely stay again.

Review collected in partnership with Best Western
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Helpful?
Thank a54chevgirl
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear a54chevgirl, Thank you for staying with us! We're pleased that our hotel cleanliness and quietness were to your liking. We hope to see you again soon! Sincerely, Jacky Vazquez Rooms Division Manager

Prosser, Washington
Reviewed 3 weeks ago

As a vegan, there are very limited options at breakfast bars. When I inquired if more oatmeal would be available the chef immediately set out to make more and let me know of its progress as they did not serve a pre-packed or processed breakfast. Since I was waiting at my table, he then went out of his way to...

Review collected in partnership with Best Western
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Helpful?
Thank beverlyb774
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear beverlyb774, Thank you for taking the time to write a review of our hotel! We are pleased to see that you enjoyed our chef prepared breakfast and that we were able to appease your appetite. We try to have something for everyone and it can be hard but certainly doable. We appreciate you noting what a great service our...

Santa Ana, California
Reviewed 5 weeks ago

Room was comfortable and clean. The people were very friendly and the food was good! They also do have a shuttle and they responded very quickly when I needed to utilize this service unexpectedly. I would definitely stay here again.

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Helpful?
Thank Jeanie M
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Jeanie M, Thank you for writing a review of our hotel! We're pleased that we exceeded your expectations with our outstanding customer service and amenities. We look forward to seeing you again soon! Sincerely, Jacky Vazquez Rooms Division Manager

Nampa, ID
Reviewed 19 January 2017 via mobile

Great hotel near the University of Idaho,very comfortable and convenient. Wonderful staff, very helpful and friendly. We really enjoyed the complimentary breakfast, hot and cold foods. Coffee machine in the lobby makes good coffee! Seasons restaurant inside the hotel was good also. Rooms are not especially large but have been remodeled so are clean and modern. Hotel shuttle took us...

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Helpful?
Thank IdahoDiver
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear IdahoDiver, Thank you for writing a review of our hotel! We're pleased to see that we exceeded your expectations. Our hotel shuttle, onsite restaurant, and additional amenities are all provided for our guests comfort! We look forward to welcoming you to our hotel soon! Sincerely, Your friends at Best Western Plus University Inn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 

Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Region: United States > Idaho > Moscow
Price Range: $146 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS University Inn 3*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western and Priceline so you can book your BEST WESTERN PLUS University Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS University Inn staff and other travellers.
2 questions
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Brooklyn, New York
9 months ago
Missoula, Montana
over a year ago

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Questions? Get answers from BEST WESTERN PLUS University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for top floor facing the courtyard away from the elevator & ice machines.”
 of 5 bubbles LeslieSampson, 15 Feb 2017 | Read review
“No elevator, so something to be aware of.”
 of 5 bubbles Lbwornell, 10 Feb 2017 | Read review
“I always prefer upstairs rooms away from the main street.”
 of 5 bubbles Cherthejoy, 9 Jan 2017 | Read review
“I like the courtyard-facing rooms; window opens into an interior greenscape.”
 of 5 bubbles shan718fox, 3 Dec 2016 | Read review
“stay away from the pool rooms”
 of 5 bubbles cheezemaker, 21 Sep 2016 | Read review
5 of 5