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BEST WESTERN PLUS University Inn

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685 Reviews from our TripAdvisor Community

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Showing 684: English reviews
Boise, United States
Reviewed 18 July 2016

Great service and huge guest rooms. The staff was very friendly and helpful. The rooms were clean and comfortable. The complimentary breakfast was delicious and offered a variety of options. We will be choosing this location again for our business needs.

Review collected in partnership with Best Western
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Helpful?
Thank Cheryl J
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Cheryl J, Thank you for staying with us! We're pleased to see that you'll be back and that you and the few others in your group experienced nothing but the best in customer service and amenities! We look forward to seeing you soon! Sincerely, Jacqueline Vazquez Rooms Division Manager

Boise, Idaho
Reviewed 17 July 2016 via mobile

I was in Moscow for the week, but unexpectedly needed to stay overnight on Saturday. Rates were higher, hotels were expectedly full, options were few. Kamilla was working at the front desk when I asked for options for a night's stay. I explained my situation and she could not have been more incredibly helpful and kind. Thank you so much!...

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Helpful?
Thank Janet M
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Janet M, Thank you for staying with us! We're pleased to see that we were the light at the end of a long day. Kamilla is a wonderful staff member and we will make sure she reads your review. We hope to see you again soon! Sincerely, Jacky Vazquez Rooms Division Manager

Seattle
Reviewed 17 July 2016

Both trips to this hotel we stayed in Handicap rooms, not by choice. Don't mind the label on these rooms neither my wife or I are handicap. The carpets were dirty with many stains . There were also stains on the headboards were past occupants.... Maybe the hotel does not see handicap as most.

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Helpful?
Thank Jack R
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Jack R, Thank you for taking the time to review our hotel. We appreciate all feedback as it is the only way we are able to improve. Our accessible rooms are ADA Compliant, as well as, with Best Western Standards. As for the stains on the carpet and headboard, we truly apologize and have let housekeeping know so they...

Seattle, United States
Reviewed 15 July 2016

Clean and quality hotel. Highly recommend from my experience staying here. Rooms were clean. Amenities up to date. Included breakfast was excellent and the quality was up there compared with normal breakfast restaurants.

Review collected in partnership with Best Western
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Helpful?
Thank Thad A
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Thad A, Thank you for your review! We happy to see that you enjoyed our guest breakfast, the clean facility and other amenities we offer. We look forward to seeing you soon! Sincerely, Your friends at Best Western Plus: University Inn

Gig Harbor, Washington
Reviewed 14 July 2016 via mobile

This hotel was very clean and pleasant to stay at. The staff was friendly and the breakfast was excellent. Definitely one of the best hotels I've stayed in. The interior of the room was great and the beds were comfortable. Also, the pool area was very nice. I'd stay here again if I was ever in the area and will...

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Helpful?
Thank veggienugget
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear veggienugget, We are pleased to see that you thoroughly enjoyed your experience with us! From our guest breakfast, to room decor, and amenities we certainly strive to provide only but the most pleasant of stays. Thank you for staying with us and we look forward to your future visits! Sincerely, Jacky Vazquez Rooms Division Manager

Medicine Hat, Canada
Reviewed 13 July 2016

We came to Moscow for our daughter's soccer tournament, and were very happy with our accommodations. The room was clean, and drink staff were friendly after the games! there is a grassed inner-space to the hotel which is a nice spot to relax and have supper. also really liked how close the hotel is to shopping for snacks and beverages.

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Helpful?
Thank FabulousFoodLover
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear FabulousFoodLover, We are pleased to see that all went well during your stay! Thank you for taking the time to write a review and we hope to see you again soon! Sincerely, Your friends at Best Western Plus: University Inn

Kent, WA, United States
Reviewed 11 July 2016

Clean facility and hotel/bar staff were very accommodating. Location was good, close to many shops, restaurants and events. Plenty of parking. Staff were all very friendly and accommodating. They were willing to go out of the way to accommodate special requests from our group. Very good facility for group/team events.

Review collected in partnership with Best Western
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Helpful?
Thank Anthony S
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Anthony S, Thank you for staying with us! We're pleased to see that our staff went above and beyond to accommodate you and the groups needs. We look forward to your future stays! Sincerely, Jacky Vazquez Rooms Division Manager

Seattle, United States
Reviewed 5 July 2016

Package excellent, breakfast great our room was next to pool and spa so the chlorine smell was not good. Also spa was cold and not hot. Service friendly and food was great, elevator was slow however only two floors, Parking spaces were wide so easy to park. Location next to shopping center and was nice to have microwave and small...

Review collected in partnership with Best Western
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Helpful?
Thank Ken Y
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Ken Y, We are pleased to see that you were able to take advantage of our Golf Package and that you enjoyed our breakfast, friendly service, great location and other amenities. Please know that our spa was set to a warmer temperature and appreciate your feedback regarding it. We hope to see you again soon! Sincerely, Jacky Vazquez Rooms...

Reviewed 5 July 2016

The hotel is well put together, the rooms are very clean, and worked. It's a little pricier - not that I expect to pay Motel 6 prices and a nicer place, but in all honesty I felt like all I really got that stood out was a wonderful breakfast (much better than the "hot breakfast" at other chains). Worth the...

Review collected in partnership with Best Western
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Helpful?
Thank Jeff R
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Jeff R., Thank you for staying with us! We appreciate the feedback and are happy to see that our room cleanliness, as well as, our guest breakfast exceeded your expectations. We hope to see you again soon! Sincerely, Your friends at Best Western Plus: University Inn

Spokane Valley
Reviewed 5 July 2016

Best Western always provides an enjoyable stay. Breakfast was good as usual. Only disappointments were lake of Root Sports on the room TV, the bathroom needed an exhaust fan and the pillows were way to soft.

Review collected in partnership with Best Western
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Helpful?
Thank Michael R
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Michael R, Thank you for staying with us! We are looking into getting the Root Sports Channel in all of our rooms, not just our restaurant, so thank you for voicing your concern. Upon request, we have a variety of pillows for our guests use, so just let us know what you prefer upon your next stay with us....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 

Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Region: United States > Idaho > Moscow
Price Range: $140 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS University Inn 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS University Inn staff and other travellers.
2 questions
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Brooklyn, New York
7 months ago
Missoula, Montana
over a year ago

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Questions? Get answers from BEST WESTERN PLUS University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer upstairs rooms away from the main street.”
 of 5 bubbles Cherthejoy, 9 Jan 2017 | Read review
“I like the courtyard-facing rooms; window opens into an interior greenscape.”
 of 5 bubbles shan718fox, 3 Dec 2016 | Read review
“stay away from the pool rooms”
 of 5 bubbles cheezemaker, 21 Sep 2016 | Read review
“Rooms facing the court yard offer a nice view of the grass area and pool”
 of 5 bubbles 2012StepM, 25 Jul 2016 | Read review
“Try to get a room near the pool. :)”
 of 5 bubbles 454emilyannek, 19 Jul 2016 | Read review
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