We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Staff was very nice, we got a great rate as we were there for a funeral. Room was ok nothing fancy. The comforter on the bed had cigarette burns on it. Gross. Nice big pool area, but the hot tub was not hot :(
Response from Ashley H, Front Office Manager at Clarion InnResponded 16 April 2018
Thank you for taking the time out of your day to fill out an online review, we appreciate any and all feedback!
I am so happy we were able to give you a discount during a mournful time, and I am sorry for your loss....More
Stayed at the Pocatello Clarion Inn 4 nights and was pleased. The hotel itself was worn and dated, but clean. The pool and public area are very nice and gave us a wonderful place to bring grandchildren for an afternoon swim. I dealt with Ayla...More
Response from Ashley H, Front Office Manager at Clarion InnResponded 12 October 2017
Thank you for taking the time out of your day to fill out our online survey! We appreciate any and all feedback!
I am so happy Ayla was able to take care of you! She is definitely a gem! We are actually in motion for...More
I spent several days here and can quite confidently tell you that it is one of the worst places I've stayed regarding customer service. By that I mean, reception check-in and check-out times excessive, (during these times, I've heard phone ring for 10 min), restaurant...More
Response from Ashley H, Front Office Manager at Clarion InnResponded 13 September 2017
Thank you for allowing us to provide you with the superior service that we know we can. We appreciate you and your business and hope to see you again!
Arrived at the 4:00 check in time after a long day on the road. A long line at the desk.
When got to the front of the line, told our room and many more were not ready, and come back in 30 min. One hour...More
We stayed here on August 20th, the night before the total eclipse. They had been full for months and had plenty of time to prepare. But our room, as well as most other people's there, was not ready at check in time of 3pm. Nor...More