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SpringHill Suites Rexburg

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250 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Rexburg
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Showing 242: English reviews
Rexburg, Idaho
Reviewed 6 July 2015

Couldn't believe the cost for staying in this property - they clearly have a corner on the market and are charging a premium for their rooms. Breakfast is an absolute mad house - don't plan on getting anything to eat and what you do get you have to fight for. The pool was so poorly maintained that we got sick...

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Helpful?
2Thank M_Holliday_67
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

Hi M_Holliday_67, I apologize you had unpleasant experience at our hotel. As a SpringHill Suites by Marriott, we work to deliver the high level of quality and service that the Marriott name stands for. I will speak to my staff and share your feedback with them to ensure that this is an isolated incident that can be corrected moving forward....

Orem, Utah, United States
Reviewed 1 July 2015 via mobile

Friendly staff and very comfortable room for a 2 night stay visiting BYU-I. About 2 miles from campus. Love having a comfortable desk in the room. Exercise room was uncrowned and open 24 hours. Breakfast was good.

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Helpful?
Thank Grant S
Spokane, Washington
Reviewed 30 June 2015

The hotel is truly beautiful inside, very nice ocean like colors, soothing and relaxing, just what you want when away from home! We arrived later in evening and young man on front desk was terrific. He brought pillows and linens for pull out couch up to our room ASAP, which was great because our door didn't work. He made 2...

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Helpful?
Thank Travelers34819
Hendersonville, Tennessee
Reviewed 23 June 2015

Very poor service! Our room was dirty on arrival. The toilet had a dirty bowl ring and there was hair in the bathroom. The couches and pillows had lots of stains. Our room was not cleaned when we arrived back to our room the following day. We have stayed in many Marriott properties, this one was shocking and definitely not...

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Helpful?
2Thank AaEuMc
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

AaEuM, Thank you for taking the time to review out hotel. I sincerely apologize for the cleanliness of your room! That is not our standard at our hotel! I have shared you experience with my housekeeping staff so that we can correct these issues and make sure that we are delivering a high level of cleanliness and quality that Marriott...

Reviewed 21 June 2015 via mobile

We've stayed in this location 3 times now and are satisfied each time. The rooms are typically clean. The pool is always clean, and the breakfast is always good. My only complaint is they're usually not fast enough keeping the breakfast buffet stocked and you usually have to wait for food. The hotel is the closest Marriott or Hilton to...

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Helpful?
Thank Tim & Tiff W
Indiana
Reviewed 21 June 2015 via mobile

Upon checking in, I was elated to find out the helpful guy behind the registration desk (Tylor I believe) had upgraded us to the executive suite. It was AMAZING. Pro's: - check-in was a breeze - room was huge, clean, and comfortable - beautiful view of the field behind us from the balcony - laundry facility worked great - breakfast...

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Thank sdmiller95
Aiken, South Carolina
Reviewed 20 June 2015

When we entered the lobby, everything was in cool and soothing colors, and the decor reminded me of the beauty of oceans and seas. The receptionist was very friendly and outgoing. The modern architecture gave an aesthetically pleasing feel and had a calm, relaxing demeanor. Once we entered our room, we were amazed at its unique structure and blending styles....

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Thank Emma Z
Metro Minneapolis-Saint Paul, Minnesota
Reviewed 16 June 2015

My wife was so disappointed with the lack of cleaning in the room, she refused to stay at another SpringHill property the entire trip, which was over 21 nights. There was coffee or pop/soda spray on the table, room divider, wall and ceiling. Marriott was always one of my top choices when traveling for business, so this was doubly disappointing.

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Helpful?
2Thank David A N
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

Hi David, I am so sorry you had such an unpleasant experience at out hotel! Being a Marriott property, we pride ourselves on delivering the top-notch quality, service, and value the Marriott names has represented for over 85 years. The cleanliness of your room was unacceptable. Please accept my sincerest apologies. I hope that we can serve you again the...

Salt Lake City, Utah
Reviewed 5 June 2015

The hotel employees were very friendly and courteous. The rooms are very spacious and were very clean during our stay. The hotel also offers a hot breakfast in the mornings with hot and cold options. The hotel offers slow free WiFi with the ability to pay for faster speeds for 24 hours.

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Thank phillipl
Santo Domingo, Dominican Republic
Reviewed 28 May 2015

We arrived late in the evening and were happy to find a cheerful front Desk clerk named Jake that willlingly took care of some special request even though he was clearly the only one at the hotel at that hour. He recognized our MR platinum status and treated us as in the typical Marriott welcoming way. This is the only...

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Helpful?
2Thank LifetimePlatinum

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to SpringHill Suites by Marriott®, where you have the space you need to get things done or unwind and just be comfortable. Our stylish and smartly designed suites are 25 percent larger than a comparably priced hotel room, giving you room to succeed. Let us show you why we're the best in the business. ... more   less 

Additional Information about SpringHill Suites Rexburg

Address: 1177 S Yellowstone Hwy, Rexburg, ID 83440-5407
Region: United States > Idaho > Rexburg
Price Range: $155 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Rexburg 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Rexburg Hotel Rexburg
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Questions & Answers

Questions? Get answers from SpringHill Suites Rexburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views of the LDS temple on the east side”
 of 5 bubbles disneyfans48, 27 Oct 2016 | Read review
“I like staying above the 1st floor - that's me.”
 of 5 bubbles leroyn2, 28 Sep 2016 | Read review
“4th floor suites are great”
 of 5 bubbles royk621, 29 Aug 2016 | Read review
“Ask for a clean one. Get a temple room view on a high floor if possible.”
 of 5 bubbles L9747NPjasonw, 13 Aug 2016 | Read review
“If you have to stay here request the 4th floor. Lousy sound proofing”
  • Dirty bathtub
  • Dirty bathtub
  • Heavily stained carpet
  • Carpet stains
 of 5 bubbles gwylliam, 10 Aug 2016 | Read review
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