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Country Inn & Suites by Radisson, Chicago O'Hare South, IL

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777 E Grand Ave, Bensenville, IL 60106-3435
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Traveller (138)
Room & Suite (77)
Dining (13)

About

#2 of 2 hotels in Bensenville
Location
Cleanliness
Service
Value
At the Country Inn & Suites by Radisson, Chicago O'Hare South, IL, your chance to unwind after a long flight starts with our round-the-clock free shuttle service from O'Hare International Airport (ORD). Take advantage of the hotel's free high-speed Internet access to catch up on emails, or take a plunge in the heated indoor pool before retiring to your comfortable room. Start your morning off with the hotel's complimentary, hot breakfast before visiting local landmarks like the Ernest Hemingway Museum and Birthplace.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
928Reviews7Q+A86Room tips
Traveller rating
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Dee F wrote a review Today
1 contribution
We stayed here utilizing the park and fly option. When we got to the hotel, the lime green sofa in the lobby was clearly filthy. stained and misshapen, We got our room key for the third floor and on the walk to the elevator and to our room, I could see the hallway carpets had not been vacuumed. Large chunks of dirt and debris littered the corners and edges of the hall. The elevator smelled of dirty socks and the elevator sign showing the most recent elevator inspection was dated 2018, five years earlier. It was no surprise that the elevator was out of order the next morning and we had to make our way down three flights of stairs with our luggage. The areas marked for vending machines were bare. Nothing but dirt and loose ceiling tiles. The little store by the front desk was depleted and had little to nothing to offer. The room was moderately clean having observed dirt on the walls in the bathroom, everything else seemed in place. Waiting for the shuttle, I refused to sit on the filthy sofa in the lobby, choosing instead the hard table in front of the sofa. Aware of the filth around me, I did not have faith in the cleanliness of the breakfast and did not partake. We had booked a park and fly for February at the same time we booked our January stay. I cancelled my February stay and likely will not return to this hotel ever. The review titled "A hotel that doesn't seem to care is spot on!"
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Date of stay: January 2023
Value
Rooms
Service
Room Tip: I do not recommend this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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juanbR5598JD wrote a review Dec 2022
Westchester, Illinois26 contributions37 helpful votes
Hotel's Favourite
Attended the annual BMS Holiday Dinner Dance. Food was exceptional. Hall was clean well maintained and with festive decorations. Service was fantastic could have used a better quality of tequila . also need a larger parking lot.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Devin T wrote a review Jan 2023
1 contribution
I was very disappointed with my 1 night stay at this location. I checked in with a reservation for a King bed once I walked in the room I had 2 queen beds. I pulled the covers back on one of the beds and found the sheets to be dirty including hair in the bed. I immediately went back to the front desk and the clerk never apologized for condition of the room after me repeating to him twice about the condition of the room and it took him a little while to figure out how to give me another room. Once he was able to find me another room I went to that room and found that once again I was given a room with 2 queen beds. The following morning I found out when I turn on the hot water in the sink, there was no water flow but there was flow for the cold water. The shower had very low water pressure. After I had my breakfast, I stopped by the front desk to speak with the manager but was told that the manager was not in. I explained my problem with the clerk who only offered me $25.00 off my room. This facility does not look to be that old but just looking at the appearance of inside this building it is not being maintained.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gerald M wrote a review Jan 2023
Daytona Beach, Florida4 contributions1 helpful vote
This hotel charged my credit card for an additional night after I checked out. I presented my credit card for incidentals upon check in and after I got home later I found the charge. I noticed the charge because I have a credit card that I present only for incidentals. So there should not have been any hotel charges on the incidental card.
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Date of stay: December 2022
Value
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Room Tip: Check your credit card for additional charges after checking out.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David F wrote a review Jan 2023
26 contributions34 helpful votes
We did a park/fly/stay at this hotel. They did have water in there little store and I had to walk to the adjacent Holiday Inn to get it. Upon returning they couldn’t get us back to the hotel because of the Uber services they used. They sent two cars one of which couldn’t take our luggage because they were and only had room for passengers. The second car went to the wrong pick up point at the airport and expected us to run upstairs to get to him. We had seven people on this trip and all our luggage. I would never stay here again or recommend it to anybody.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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rerika950602 wrote a review Jan 2023
Wabash, Indiana1 contribution
It was very nice clean stay for me and my family. I would recommend this hotel for anyone. The breakfast was awesome the swimming pool and hot tub was clean the rooms were clean it was right by a airport but that didn't seem to bother any of us at all.
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Date of stay: January 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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cclark642599 wrote a review Jan 2023
1 contribution
Stayed here while I had to get a connecting flight. Very poor room. Tatty and really unclean feel about the whole experience. The carpets were sticky. The coffee was really poor. The bathroom was actually clean but the bed linen felt grubby
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Date of stay: January 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Angela H wrote a review Dec 2022
Roseburg, Oregon4 contributions3 helpful votes
My husband and I stayed here for a quick overnight stay before our early flight. We did not try the breakfast. The Good: Reasonably priced, offers shuttle service to O’hare at times other hotels don’t. The Bad: Shuttle from O’hare was difficult to spot, it is an unmarked passenger van with just a printed sign on the windshield. You have to call the front desk to order the shuttle, which isn’t advertised. Our driver was very rude and grouchy, and there were too many passengers for the van so a group ended up sitting on each other’s laps. The return trip from hotel to O’hare had a more pleasant driver. We asked for a printed receipt and they had us hand-write an email on a piece of paper for it. Still haven’t seen a receipt 12-hours later. The Ugly: We noticed instantly that the lobby, hallways, and elevator were filthy. We had hoped maybe it was just a busy day and staff were unable to keep up that day. When we got to the room it felt dirty too. We are hoping the sheets were just badly stained, but they definitely seemed unwashed. We found several hairs and lint in them. The tub was also dirty looking and had hairs, and the carpet needed to be vacuumed. It was late and we were desperate so we dealt with it for the night, but neither of us slept well because the whole place just felt dirty and “off”. We will not stay here again.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kevin G wrote a review Nov 2022
Chicago, Illinois4 contributions
We checked into our room at 4:53 am first we went to gym the treadmills has gunk on it but everything else in the gym was ok some broken machines but that’s usual then we decided to go to the pool we saw the most disgusting pool area we’ve seen in our life’s the area felt like a dirty swamp people partying Blasting music outside hair on the pool floors hair in the pool dirty sheets on the bed 100% hallways smelled like something died in it then when we opened up the fridge there was a moldy sandwich in there.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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swengr616614 wrote a review Nov 2022
1 contribution
Decent room, good breakfast, cool pool but hot tub, nice staff, WiFi was poor in our room, close to O'Hare. take the shuttle to the airport and take the train downtown is better than driving and paying parking downtown
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$81 - US$105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites o`hare south hotel bensenville, country inn and suites o`hare south, country inn bensenville, bensenville country inn
LOCATION
United StatesIllinoisDuPage CountyBensenville
NUMBER OF ROOMS
93
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COUNTRY INN & SUITES BY RADISSON, CHICAGO O'HARE SOUTH, IL: UPDATED 2023 Hotel Reviews, Price Comparison and 167 Photos (Bensenville) - Tripadvisor

Frequently Asked Questions about Country Inn & Suites by Radisson, Chicago O'Hare South, IL
Which popular attractions are close to Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
Nearby attractions include iFLY Indoor Skydiving - Chicago (Rosemont) (7.0 km), Fashion Outlets of Chicago (6.7 km), and Kings Dining & Entertainment (7.0 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
Conveniently located restaurants include Gibsons Steakhouse, Fogo de Chão Brazilian Steakhouse, and The Capital Grille.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Country Inn & Suites by Radisson, Chicago O'Hare South, IL have an airport shuttle?
Yes, Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Country Inn & Suites by Radisson, Chicago O'Hare South, IL have airport transportation?
Yes, Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
Yes, laundry service and self serve laundry are offered to guests.
Does Country Inn & Suites by Radisson, Chicago O'Hare South, IL offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
The staff speaks multiple languages, including English and Spanish.