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The stay at this Marriott was extremely disappointing. I arrived at the hotel late and went to sleep. Next morning, I realized that the room was definitely not acceptable in the following ways: there was 2 dead or hibernating bugs on the wall and ceiling...More
Response from Tricia M, General Manager at Courtyard Chicago BloomingdaleResponded 1 week ago
First of all, please accept my apologies on the incidents that happened while you stayed with us the hotel. The buds that were in the room, are Stink bugs, and Chicago land area has been in over run with them this year. Yes,...More
I was driving thru the area, and stopped for the night.
Clean. Quiet. Courtyard food.
The staff was superb, I enjoyed my morning as I had nothing to do for a few hours. Clean and quiet are always a plus.
The lotion bottle in the room was had visible signs of use. And I opened it to make sure, and then it was obvious that they had kept the prior occupants' lotion there without replacing.
I had told myself I'd mention this to front desk...More
Response from Tricia M, General Manager at Courtyard Chicago BloomingdaleResponded 20 September 2017
First of all, I apologize that we failed to ask the question of " Was everything to your expectations" I see we failed you in many ways, and we failed to correct the issue with talking to you at check out. I am sorry...More
Pros: fridge in room, balcony, spacious, gym, great staff, good Wi-Fi, big comfy bed
Could improve: pool was cold, need new carpet throughout, cleaners do a good job but are wasteful and wash hung up towels and leave all lights on, breakfast is expensive for...More
Response from Tricia M, General Manager at Courtyard Chicago BloomingdaleResponded 14 September 2017
Thank you for the wonderful comments. We appreciate all feed back that we get from our guest, as this tells us how we can improve upon or service, and product. Yes, we do need new carpet at the hotel, and there is a...More
We were happy with our selection of the Courtyard and thought it was a clean, friendly place. The location is great with shopping and restaurants nearby. Even found a thrift store and a church! The room was very quiet with comfortable pillows and a great...More
Response from Tricia M, General Manager at Courtyard Chicago BloomingdaleResponded 21 August 2017
Thank you for your wonderful comments about the hotel an the staff. Yes, our location is so great for shopping, and all these restaurants. I am glad that enjoyed your stay with us, an we look forward to seeing you again next time you stay....More
US$98 - US$158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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