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All reviewsbasketball courtbedroom suiterestaurants and shopping within walking distancefront desk staffsporting eventsgreat place for familiesfull kitchena wonderful place to stayhome away from homelocation is excellentthe breakfast areahave stayed here several timesguest servicesrooms are cleanlove this hotelcomfortable staygreat property
i have been a frequent flyer here at residence inn bloomingdale IL and i must say the managment, facilities, service, and overall its a great experience. All at front desk are nice and friendly, especially yaya and barbara thanks dev payakkal
I have stayed here many nights since January and although the hotel is in need of upgrade, the staff more than makes up for it. All the employees bend over backwards to provide great service so I almost feel bad singling out anyone. However Stacey...More
Response from Tricia M, General Manager at Residence Inn Chicago BloomingdaleResponded 6 days ago
We Thank you for the wonderful comments about the team. AN yes the staff to a wonderful job. The hotel is a little sad, and our Ownership group are aware of this, and we are in the process of gathering information. Yes, Barb does do...More
Have stayed in numerous Marriot branded hotels but never one this poor. Rooms are very run down with severely worn, broken, stained furniture and the service was even more disappointing.
Visit started poorly when we arrived at 5pm (two hours after available check-in) and our...More
Thank Jim B
Response from Tricia M, General Manager at Residence Inn Chicago BloomingdaleResponded 1 week ago
Thank you for your comments. Yes, we are aware of the condition of the hotel, and Upper Management and the Management Company do know of this as well. As we are a busy hotel, and have extended stay guest, with families, that are relocated etc,...More
From the time I entered the door, Barbara has been nothing but exceptional. She's very focused on providing high quality customer service. I've interacted with her several times in my multi-day stay and she never disappoints!
I interacted with Luther once for about 10 minutes...he's...More
Response from Tricia M, General Manager at Residence Inn Chicago BloomingdaleResponded 17 January 2018
Thankyou for your wonderful comments on Barb. She does do an amazing job, and she is great with our customers. I thank you for the comments. I am also glad to hear that Luther also did an awesome job. We share all comments with...More
The check in was very quick. The setting inside the hotel was beautiful! The room was nice and spacious. Will have quite a few photos attached to this review. Overall, was very pleased. The interior of the room went together very well. No odd combinations...More
Response from Tricia M, General Manager at Residence Inn Chicago BloomingdaleResponded 7 December 2017
Good Morning jesswell1412
We thank you for your wonderful comments about our Hotel. We share these the team to inspire them and to let them know what our guest are telling us. I am glad that you had a wonderful time her, and spent some...More
If you are looking for Gluten Free, their breakfast has juice, milk, fruit, yogurt, breakfast potatoes, eggs, and sausage. The staff there is very helpful, so I would call ahead and see if they have any other options. When... More
If you are looking for Gluten Free, their breakfast has juice, milk, fruit, yogurt, breakfast potatoes, eggs, and sausage. The staff there is very helpful, so I would call ahead and see if they have any other options. When we stayed we also brought a bunch of our own food, or shopped at the local stores to obtain gluten free options. Additionally, Lou Malnati's pizza has gluten free crust. It is a bit expensive, but very good. They are about 1/2 mile from the hotel, and also deliver to your room!
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"Beds were fine. Just very firm so that is a personal opinion. Liked having a separate bedroom."