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Extended Stay America - Bloomington - Normal

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Traveller (15)
Room & Suite (13)
Dining (1)
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Overview
  • Excellent33%
  • Very good16%
  • Average16%
  • Poor16%
  • Terrible19%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (126)
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21 - 25 of 126 reviews
Reviewed 25 May 2017 via mobile

Great price very clean, most importantly the staff is top notch, friendly and always helpful... Laundry services great, all rooms have just undergone a remodel. For a clean safe affordable place to bring your family, Extended Stay in Bloomington Normal is a great choice.More

Thank guesswhatnow
Response from 00esa, General Manager at Extended Stay America - Bloomington - NormalResponded 26 May 2017

Thanks for the terrific review. Nothing is more important than your satisfaction, so I am delighted to how much happy you were with our excellent service and your comfortable room. It was a pleasure serving you at Extended Stay America - Bloomington - Normal, and...More

Reviewed 15 May 2017

My friend was visiting from Phoenix and stayed at this property, so my review is based solely on observation. Room appeared to be clean, no odors. No security doors. No ice machine! Breakfast available. No coffemaker or utensils, cups, etc. in room. Needed to be...More

Thank RacerMomIL
Response from 00esa, General Manager at Extended Stay America - Bloomington - NormalResponded 16 May 2017

Thank you for sharing your feedback about your visit to our hotel. We are pleased to know you were impressed with our rooms and complimentary breakfast. To ensure cleanliness of kitchenware along with the coffee-maker upon check-in, brand standards require us to make these items...More

Reviewed 6 May 2017 via mobile

We tried to check in and the key making machine was broken so you couldn't get into your room without someone letting you in. Also the front desk person made 2 calls while trying to check in, and never got through the checking so we...More

1  Thank Tammy A
Response from 00esa, General Manager at Extended Stay America - Bloomington - NormalResponded 7 May 2017

Tammy, we were disheartened to read about the issues you experienced when checking in and hope you will accept our sincere apology. This is not the typical feedback we receive about our service, and we are taking every possible measure to make sure this does...More

Reviewed 18 February 2017

I found this extended stay to be about typical. It was clean enough, but when you stay for over a week, you get maid service every 7 days. I tend to clean my own room and bring a carpet sweeper to tidy up. The staff...More

Thank shellyg54250
Response from Manager_11525, Manager at Extended Stay America - Bloomington - NormalResponded 24 February 2017

Thank you so much for posting a review of our property. I truly appreciate your comments regarding the staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 14 February 2017

Great rates but what really Stood out is the people who worked there. They were always willing to help, fast, as well as had a great attitude while doing so. Thanks to my extended stay family. Brandi, Ameya, Victoria, and Valencia among others for such...More

Thank ibaneztech
Response from Manager_11525, Manager at Extended Stay America - Bloomington - NormalResponded 17 February 2017

The team and I appreciate your remarks. Your positive comments regarding our affordable rates and helpful staff are much appreciated. Our staff will be informed on the excellent job they are doing. Thank you again for your kind words. The staff and I would love...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$60 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$60 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (13)
Dining (1)
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Room Tips
"Go somewhere else"
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"Request a room in the front which appears to be the rear. The rear of the building sits just off of the..."
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"The elevators are noisy. Extended stays attract a lot of construction workers. If you are not comfortable..."
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"Don't stay here!"
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