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Holiday Inn & Suites Airport

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Holiday Inn & Suites Airport
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Decatur, Illinois
Reviewed 4 weeks ago

The latest remodel has some very nice touches to the facility. The bathroom was very cramped and not conducive to easy movement. Definitely would have been difficult to use as a family. Otherwise, the room was very nice. Pool and spa were excellent. Nice exercise equipment.

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Helpful?
Thank M4671TRlynnw
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for the compliments on the renovations, our guests are so pleased with the outcome as are the staff. The footprint of the guest bathrooms could not be changed during our renovation but have been 100% redone including custom made vanities to reflect more of a residential feel and all new lighting and wall and floor covering. If a...

Springfield, Illinois
Reviewed 4 weeks ago

Rooms were very nice and clean. Staff friendly. Only concern would be size of bathroom when you opened door there was barely room to get in and close door. Took pet with us and had concerns but no issues.

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Helpful?
Thank TraceT69
Bloomington, Illinois
Reviewed 4 weeks ago

Very nice room. Not use to room with no carpet but got use to it. Breakfast was provided with a very reasonable rate. I would recommend to anyone who was traveling on business as a comfortable place to stay.

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Helpful?
Thank ladonnab2017
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you Ladonna for the excellent review and perfect rating. We love knowing you enjoyed your stay and also noted breakfast was reasonably priced. We also appreciate the recommendation you made for other travelers to stay with us as well. Our new room decor is based off some of the most upscale, boutique hotels in the country-wood like flooring for...

Fort Worth Texas
Reviewed 19 January 2017

I went there for business, to teach a seminar. I was extremely satisfied and pleasantly surprised at the level of service, the friendly staff, and the beauty of the hotel. The decorations were well done.

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Helpful?
Thank janetyvonnek
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you Janet- It is wonderful to hear from you and also know that you were so pleased with our level of service from our staff and our beautiful decorations. We love knowing our guests appreciate our decor and also our highly passionate team. Thank you again and we will look forward to your return. Respectfully, Michelle Irvin, CHA, CFBE...

Gurnee, Illinois
Reviewed 19 January 2017

Left gift cards in the room accidentally, $300.000 worth. Staff member must have taken them. Very dissappointed. I know the cards were in a whote envelope on the desk. Not the fault of the hotel management, just a dishonest staff member

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Helpful?
Thank barrymschneider
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

This is the first I have heard of this and my Executive Housekeeper also knows nothing about this nor has the department supervisor. I looked into this further and found the person that serviced your room is a housekeeper that has been employed with us for over 4 years. We questioned him and he admits that he tosses any papers...

Boston, Massachusetts
Reviewed 18 January 2017

For me, it's all about the service. A hotel only gets a 5-star rating from me if the service is unsurpassed. The hotel staff went above and beyond to make sure that we were as comfortable as possible during a very difficult time. If you need to go to Bloomington-Normal for any reason, I highly recommend staying here. The staff...

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Helpful?
Thank Lorraine N
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Lorraine, you are such a kind person. Thank you for taking the time to write about your stay and thank you for being so selective in how you rank hotels. We are honored to have earned a 5 star rating from you. Service is critical and can certainly ruin a guests experience, we hire on attitude as we can train...

Timnath, Colorado
Reviewed 17 January 2017

The Holiday Inn airport is outstanding!! Friendly staff, exceptionally clean rooms, Modern and well kept. I would highly recommend this hotel to anyone visiting Bloomington. Cannot say enough about how much I enjoyed my stay.

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Helpful?
Thank russell916
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Wonderful to know you enjoyed your stay and thank you for recommending to others. We know that referrals and repeat business are the winning the combination for any business to be successful. It is always a joy to hear from our guests and hearing the many reasons why they come back over and over to our hotel. Guests like you...we...

Ogden, Iowa
Reviewed 17 January 2017

Hotel was just remodeled, very poorly. Wallpaper in hallway is already peeling, paint and scrapes around fixtures on wall, cheap cheap shower inserts, looked like 5th grader put caulking in. Walked out in the morning with sidewalks and drive covered in ice, no salt down. Told the receptionist about the issue she says "yeah, there on there way". An hour...

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Helpful?
Thank Michael F
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for your review and comments. I responded to your review you also placed on our brand website a few days ago. Our hotel just completed a multi million dollar renovation, we are still working on the details through a punch list with our contractors. Much like when you build a new home, we are having items that were...

Bloomington, Illinois
Reviewed 17 January 2017

I needed the biggest suite they had & booking.com gave me a room that wasn't even available. Heidi did everything she could to get another customer to switch rooms with me. I was so ecstatic. Thanks Heidi.

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Helpful?
Thank leesa2017
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

And you are the best guest ever....I am so happy that Heidi was able to work out the glitch you had with booking.com and how they had booked the wrong room type. I am so happy that this worked out in the end. Although we would love to have all guests book direct, the third party sites do exist and...

Dallas, Texas
Reviewed 17 January 2017

Good room accommodations, breakfast cafe, and helpful staff. Free shuttle rides within short distances such as to airport or ISU. Nice hotel lobby appearance and adjoining restaurant for convenience and meals.

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Helpful?
Thank ajg497
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much for your tripadvisor review. We are so grateful for not only your business but also for caring enough to post a favorable review. It is always great hearing from our guests and particularly exciting to read when guests have a wonderful experience. Our team at the Holiday Inn Hotel & Suites will continue to do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn Hotel in Bloomington, IL features a contemporary setting. With a fresh, modern appearance and a convenient location near the Central Illinois Regional Airport (CIRA), the Holiday Inn Hotel & Suites Bloomington - Airport offers the very best in Central Illinois accommodations. Guests can enjoy complimentary shuttle services within a five-mile radius of the hotel, making transportation a breeze during your stay in Bloomington. Our upscale hotel provides easy access to area attractions, including the Prairie Aviation Museum, Upper Limits Rock Climbing, Miller Park Zoo, Davis Mansion and the Challenger Learning Center. Corporate travelers will appreciate our modern Bloomington accommodations near businesses such as State Farm, Growmark, Country Financial, OSF and Mitsubishi. With over 5,000 square feet of flexible meeting space that can seat up to 300 guests, as well as a 24-hour business center and free high-speed, wired and wireless Internet access, our hotel near the CIRA Airport is a great place to host any event. Our Bloomington, IL hotel offers a heated, indoor pool and whirlpool, a 24-hour fitness center, a convenience store and a full-service restaurant, Baxters Amer. Grill. We invite you to explore our Bloomington hotel's great rates and book your reservations today. ... more   less 

Additional Information about Holiday Inn & Suites Airport

Address: 3202 E Empire St, Bloomington, IL 61704-5426
Region: United States > Illinois > Bloomington
Price Range: $149 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn & Suites Airport 3.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Holiday Inn & Suites Airport Hotel Bloomington
Holiday Inn And Suites Airport
Holiday Inn Airport
Holiday Inn Bloomington
Bloomington Holiday Inn
Hotel Style:
#1 Green Hotel in Bloomington
#2 Family Hotel in Bloomington
#5 Business Hotel in Bloomington
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Questions & Answers

Questions? Get answers from Holiday Inn & Suites Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bed in our room was very comfortable!”
 of 5 bubbles nancycX3909PT, 21 Feb 2017 | Read review
“When I opened the door I was shocked at how sparse it was until I figured out it was a handicap accessible room. Probably very well designed for that however given the option I would have preferred a more furnished room.”
 of 5 bubbles thomassZ505XA, 15 Feb 2017 | Read review
“The Junior suite was very comfortable for 3 people.”
 of 5 bubbles Sueb1975, 14 Jan 2017 | Read review
“Great for meetings!”
 of 5 bubbles baileyannmcdowell, 11 Jan 2017 | Read review
“I would guess that all rooms are great at this hotel”
 of 5 bubbles 9834GCW, 29 Dec 2016 | Read review
5 of 5