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BEST WESTERN Inn & Suites - Midway Airport

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265 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Inn & Suites - Midway Airport
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Showing 262: English reviews
Oklahoma City, United States
Reviewed 15 May 2016

While close to this busy airport, the room was very quiet. The facility had beautiful granite counters in the lobby and the rooms, plus the floor on the first floor was also granite. The staff were super-helpful in getting us to and from the airport.

Review collected in partnership with Best Western
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Helpful?
Thank Jimmy R
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for writing a review. Granite lovers unite! We have passed on your kind remarks to our staff. We look forward to having you as a guest in the future.

texas, United States
Reviewed 8 April 2016

Just visited this hotel a week ago and was not sure what to expect of the location. It was very quite and convenient to the airport and other airport locations. The staff was very friendly and helpful The hotel was very clean, the beds were comfortable and the bathroom was nice and clean. I am very picky but I was...

Review collected in partnership with Best Western
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Thank Patricia B
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thanks for writing a review. It is always nice to receive compliments from a "picky" person. You write that this was your first "Chi-Town" vacation. May it not be your last, and may we be your hotel of choice.

Chicago, United States
Reviewed 4 April 2016

Exceptional customer service, good food, and clean rooms. The location is close enough to Midway Airport, yet far enough. The staff were very cordial and helpful, and I think this is a great option if you need to be close to the airport.

Review collected in partnership with Best Western
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Thank Steve W
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for writing a review. "Close enough to Midway Airport, yet far enough." That is a perfect description of our hotel. We're glad you enjoyed your stay. Come again!

Toronto, Canada
Reviewed 29 March 2016

If you are flying into Chicago at Midway Airport this hotel is a great option. The entire staff was very helpful and friendly. The room was quiet at night even though the hotel is located on a commercial street with shopping and dining all up and down South Cicero. My room was spacious and clean, and also had a fridge....

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Helpful?
Thank jimmyrozner
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thanks for writing a review. We passed on your compliments to the staff. Future guests should take note: If Chicago's Loop is your destination, you will love our Best Western Plus Chicago Hotel at Hillside. It is just a short drive or train ride to downtown. We're glad you appreciated our amenities. We look forward to serving you again.

Rogers, United States
Reviewed 8 February 2016

Unfortunately hotel is very dirty! My family had bug bites the next night. The breakfast was of low quality and not very tasty at all. In the bathroom, the ceiling panels were falling out! In general, this hotel was not a good place to stay for the amount it charges.

Review collected in partnership with Best Western
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1Thank Michael Y
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thanks for writing a review. The hotel has regular pest inspections (by law) and any discoveries are dealt with immediately. We're sorry to hear your family got bitten. We have passed on your comments to staff. Please accept our apology.

Chicago
Reviewed 5 February 2016

Facility needs to be updated - and the only amenity that was worth going for they got rid of. Cliental iffy -- Banquet Hall next door -- so people are very loud in hall ways no respect for other customers. This time of year -- better getting a suite downtown for the same price. Just stayed here out of location...

Review collected in partnership with Best Western
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Thank Kelly G
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for taking the time to write a review. We don't know what amenity you are writing about. As for for our guests being "iffy": how so? We treat all our guests with the utmost respect. The only unwelcome guest is someone who disrupts the piece of other guests. We agree, banquet hall users should respect the privacy of...

Grand Prairie, United States
Reviewed 4 February 2016

We discovered bed bugs in one of the rooms, the other, the heater did not work properly (cold air), and the reset never worked properly, finally had to turn the unit off. We left the morning we discovered the bugs.

Review collected in partnership with Best Western
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Thank Jerry D
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for writing a review. The hotel is regularly inspected (Illinois law) for pests of any kind. We are very sorry that you had such an experience, including the faulty heater. We will do our utmost best to rectify the situation. We hope you'll consider giving us another try.

Chicago, United States
Reviewed 30 January 2016

Tops in customer service and quality of experience. The management was very respectful of our wishes and did their best to provide a great overall experience. Give it a try. The rates are reasonable, but check it out.

Review collected in partnership with Best Western
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Helpful?
Thank Steve W
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for writing a review. We're passing on your comments to our staff. We do our best to serve our guests. Please come again!

Reviewed 28 January 2016 via mobile

We always stay at this location when in the area, probably a total of about 30 times. Good hotel at a very reasonable price, it is in the process of being updated. Nice indoor pool with hot tub, decent breakfast, will save you money from going out.

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Thank jamesfrazier1985
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you very much for your review. We should offer frequent stayer miles for such loyalty. We're you happy that you value our service. We hope you'll stay with us thirty more times.

Laval, Canada
Reviewed 22 January 2016

I was desapointed by my stay in this hotel I am expecting the same standard in every Best Western that I stay in. Towels were so used that they were grey. Face cloth was torned and stain with lipstick. The fride was all icy. The frame on the wall was cracked . Bed was badly made when I came in...

Review collected in partnership with Best Western
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Helpful?
Thank Johanne T
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for your review. We agree, you put up with too much. Please accept our apology. This is not standard at our hotel, but it is what you experienced. We have passed on your comments to the appropriate management.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN Inn & Suites - Midway Airport

Address: 8220 S Cicero Ave, Burbank, IL 60459-1510
Region: United States > Illinois > Burbank
Price Range: $120 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites - Midway Airport 2.5*
Number of rooms: 86
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Also Known As:
Best Western Inn & Suites-Midway Airport Hotel Burbank
Best Western Inn And Suites-Midway Airport
Best Western Midway Airport
Burbank Best Western
Best Western Burbank
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn & Suites - Midway Airport staff and other travellers.
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Questions? Get answers from BEST WESTERN Inn & Suites - Midway Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out the "odors" before you decide on the room in which you are to sleep.”
 of 5 bubbles frenchbug, 11 Oct 2016 | Read review
“Go to another hotel!!”
 of 5 bubbles jtagent, 1 Oct 2016 | Read review
“Pool was not operational.”
 of 5 bubbles djgrwhite, 11 Jun 2016 | Read review
“Try to get a room that doesn't face Cicero”
 of 5 bubbles UofIx3, 22 May 2016 | Read review
“Don't stay here..”
 of 5 bubbles 930ConnieC, 22 Dec 2015 | Read review
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