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SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale

319 reviews
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Traveller (32)
Room & Suite (21)
Dining (5)
Overview
  • Excellent41%
  • Very good33%
  • Average14%
  • Poor6%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Offers from SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (319)Write a Review
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All reviewsshort drivequiet locationexcellent breakfastfree breakfastsitting areabusiness travelersstaying at this hotelhotel roomsroom was largeeasy accessroom was clean and comfortableindoor poolyogurthousekeeping staffbusiness tripoakbrookwedding
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1 - 5 of 307 reviews
Reviewed 2 weeks ago

Have actually stayed here a couple times in the last six months or so. The first stay was last fall on the final leg of a lengthy business trip. Unfortunately, on the previous leg, picked up a bug and spent most of the stay here...More

Thank interceptpubs
Response from Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge/HinsdaleResponded 2 weeks ago

Dear interceptpubs, Thank you for staying with us and for posting a review. We are sorry to hear that you experienced several issues during your stay. We take great pride in providing exception service & cleanliness to all of our guests and have shared your...More

Reviewed 11 January 2018

I stayed here a few months ago and I still remember this place. Room was smelly as if someone had smoked in there, shower did not run the greatest and they have the worst customer service! I checked in with a Marriott discount and I...More

Thank dearly4ever
Response from Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge/HinsdaleResponded 12 January 2018

Thank you for taking the time to share your experience. We take great pride in providing exception service and accommodations to all of our guests and are sorry to see that we disappointed you - and ourselves. I would love some additional information so that...More

Reviewed 11 January 2018 via mobile

I generally like Marriott hotels and try to stay at them where it makes sense. But this one is just lacking - you can’t walk to anything, need a car to get dinner as only breakfast is available and there is no evening lounge for...More

Thank SALabbe
Response from Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge/HinsdaleResponded 12 January 2018

Dear SALabbe, Thank you for staying with us and for posting a review. We are sorry to hear that you did not enjoy your stay. We take great pride in providing exception service to all of our guests and have shared your comments with our...More

Reviewed 24 November 2017 via mobile

We checked in on Thanksgiving, and were told by the desk staff that breakfast would be served on Black Friday until 10am due to the holiday weekend. We came down for breakfast at 9:30 and the buffet had closed. They said it isn’t a holiday,...More

Thank Terry B
Response from Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge/HinsdaleResponded 28 November 2017

Dear Terry B, Thank you for taking the time to share your experience. We take great pride in providing exception service and accommodations to all of our guests and are sorry to see that we disappointed you - and ourselves. We would love some additional...More

Reviewed 31 October 2017 via mobile

I checked in the night of October 29th. When I woke up the next morning to take a shower I closed the door and this was behind it was so gross I actually proceeded to grab my belongings and go ahead and check out. When...More

Thank monica m
Response from Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge/HinsdaleResponded 1 November 2017

Dear Monica M, Thank you for taking the time to share your experience. We take great pride in providing exception service and accommodations to all of our guests and are sorry to see that we disappointed you - and ourselves. We would love some additional...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$93 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (32)
Room & Suite (21)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Bay3r
9 July 2017|
AnswerShow all 7 answers
Response from Sheena_Fox | Property representative |
You can take County Line Road to Hinsdale. There is a Metra train station there and the train will take you to Union Station. If the station ticket booth isn't open, you can simply purchase a ticket from the conductor. The... More
1
Vote
MySheWasYar
30 May 2017|
AnswerShow all 3 answers
Response from Sheena_Fox | Property representative |
Unfortunately our hotel does not offer shuttle service to the airport. We do have set rates with a local cab company and are happy to schedule cabs for our guests! Sheena Fox, Director of Sales
0
Votes
EllaJeanne
25 May 2015|
AnswerShow all 2 answers
Response from Sheena_Fox | Property representative |
There is a Metra Stattion approximately 10-15 minutes away.
0
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12
Room Tips
"Go for the king size bed - amazing!"
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"There are no views, so all rooms are about equal."
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"This hotel is located in the middle of an office complex so there is very little traffic at night."
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"Room 107 - avoid due to slamming lobby bathroom door next to this room"
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