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Hampton Inn Carbondale

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Hampton Inn Carbondale
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361 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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DeKalb, Illinois
Reviewed 6 days ago NEW

This hotel smells like they tried to get rid of one smell and replaced it with another. This hotel is dirty. There was an empty carton of girls scout cookies in the weight room all weekend. There are only fluorescent lights in the rooms. Warm lighting would have been much better. Breakfast was lacking and there was no coffee made...

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Thank huskie13
Louisville, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 27 November 2016

If you were looking for a wonderful hotel, this Hampton Inn in Carbondale Illinois is one of the best we've ever stayed in. It's clean, the staff is amazing, and the breakfast choices are excellent. It's Close to shopping and yet far enough away that it isn't hectic. It's easy to get to. We highly recommend this Hampton Inn.

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Thank debmink
About Hotel's Favourite Review
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

We are so happy that you enjoyed your stay with us. Hope to see you again soon.

Petersburg, Illinois
Reviewed 6 days ago NEW

Our family always chooses to stay at Hampton Inn. Our visit was brief, but quite pleasant. We had a very kind welcoming and were treated to an incredibly clean room. We had a restful night and a great breakfast. We will return on our next visit.

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Thank HiD68
Chicago, United States
Reviewed 1 week ago NEW

The staff was welcoming from the initial point or arrival. Everything was super clean and my family and I were very glad we choose this Hotel. Breakfast was very good even thou I was the only member of my family to weak up early enough to enjoy it. I will booked this hotel for my future travels and my family...

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Thank C6161MRaliciam
Reviewed 1 week ago

Our room appeared clean but had a "dirty" odor? Bathroom smelled like a old nursing home. The water in the faucets comes out brown and was very harsh on hair. Air and heat very hard to regulate. Could smell car exhaust from outside and had marijuana smell coming from next room in the middle of the night. On the up...

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Helpful?
Thank Vicki M
Troy, Missouri
Reviewed 3 weeks ago via mobile

We stayed two nights in February 2017. The hotel was very nice, clean and appeared brand-new. I didn't find much wrong with this hotel at all. Maybe a locking bathroom door (it had a sliding barn style door) or a little more selection at breakfast if I'm being overly picky. Would definitely recommend as well as stay here again if...

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Helpful?
Thank 2koolkids
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

We are so happy you enjoyed your stay and we look forward to seeing you again in the future.

Mattoon, Illinois
Reviewed 4 weeks ago

They didn't clean my room although they marked it off as they had cleaned it. Most of the channels didn't work on the TV. Bathroom door was a slide door that was also the closet door, very heavy to move, guess if you didn't care about closing the door wasn't a big deal, but gets cold when you take a...

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Helpful?
Thank rusur1
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

I appreciate your review of your stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an improved...

Carbondale, Illinois
Reviewed 18 January 2017

Hampton Inn is a very clean hotel with friendly staff. The room was great. Comfortable beds and temperature control. The bathroom was very clean and comfortable. We used the pool and hot tub during our stay and found it relaxing. There were a few roudy kids there but they didn't stay too long. I would definately stay at Hampton and...

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Thank Jp D
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

We are so happy that you enjoyed your stay. We look forward to seeing you again in the future.

Atlanta, Georgia
Reviewed 13 January 2017

The hotel was nice and clean. My family and I enjoyed our stay very much! We would definitely stay again. Had complimentary breakfast..hot and cold....my son loves the pool! Glad it was indoor! Since it was freezing cold

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Thank Leak1980
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

We are so happy that you enjoyed your stay. We look forward to seeing you again in the future.

Fort Wayne, Indiana
Reviewed 3 January 2017

Came to visit family for the weekend, staff was friendly and helpful. Rooms clean, neat, and comfortable. Bathroom doors are funky, can't be locked. Complimentary breakfast was great- variety, quality, freshness, yumminess.

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Thank cmbneeley
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

We are so happy that you enjoyed your stay. We look forward to seeing you again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover hotels in Carbondale, IL, and book the Hampton Inn Carbondale for your next business or leisure trip to southern Illinois. Perfectly located on the east side of Carbondale, close to many restaurants, golf courses and public parks. All hotel guests can take advantage of our free, hot breakfast buffet daily. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn Carbondale

Address: 2175 Reed Station Pkwy, Carbondale, IL 62901
Region: United States > Illinois > Carbondale
Price Range: $205 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Carbondale 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn Carbondale Hotel Carbondale
Carbondale Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Carbondale staff and other travellers.
1 question
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2 months ago

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Questions? Get answers from Hampton Inn Carbondale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Backside room if possible.”
 of 5 bubbles RTTeacher, 19 Nov 2016 | Read review
“I stayed on bottom floor in room 104. It was close to the outside exit and the lobby.”
 of 5 bubbles homebody65, 9 Nov 2016 | Read review
“The location is about 10 minutes east of Carbondale proper, and maybe 15 minutes away from the SIU campus.”
 of 5 bubbles TimInSeattle, 26 Oct 2016 | Read review
“rooms in the back are quieter- front rooms will have more traffic noise.”
 of 5 bubbles irisarbor, 22 Aug 2016 | Read review
“Ask for a newly remodeled room. Although, the sliding bathroom door may be a problem for those with small children.”
 of 5 bubbles DianeBrian, 17 May 2016 | Read review
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