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Hampton Inn Chicago-Carol Stream

464 reviews
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Traveller (21)
Room & Suite (23)
Dining (4)
Overview
  • Excellent53%
  • Very good31%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“wheaton college”(10 reviews)
“room was clean”(25 reviews)
“pool and hot tub”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Chicago-Carol Stream
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (464)Write a Review
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All reviewswheaton collegeroom was cleanpool and hot tubgreat staycomplimentary breakfastthe breakfast areanorth avewill stay there againwe've stayedoatmealcookieslate checkconvenient locationfront desk staffbusiness triplobbyinns
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11 - 15 of 461 reviews
Reviewed 6 December 2017

Fantastic staff and better than average breakfast but they got the important thing wrong by having very uncomfortable beds (we had two rooms and used 4 beds and all were in agreement). Also, my brother saw some small black bugs in the lobby bathroom. Have...More

Review collected in partnership with Hampton
Thank 914bonnieg
Response from Lori V, General Manager at Hampton Inn Chicago-Carol StreamResponded 8 December 2017

Thank you for being our guest and recognizing our fantastic team! I appreciate your comments and taking the time out to review us. I am pleased to know we were able to make you happy with your stay.

Reviewed 30 November 2017

Stayed there first time a couple of nights on a weekend in late November 2017. The king room was clean and spacious enough for two. This is not certainly a luxury hotel or even a 4 star hotel, but is it clean, sufficient and comfortable....More

Thank Hecules-63
Response from Lori V, General Manager at Hampton Inn Chicago-Carol StreamResponded 5 December 2017

Thank you for taking the time out to really review us in detail. It was nice to hear such kind comments about our clean and spacious rooms. Thank you for also recognizing our hospitality service that we take so much pride in providing to our...More

Reviewed 28 November 2017

Friendly staff and nice accommodations! Close to expressways and shopping, restaurants! Nice free breakfast! Clean rooms and the prices are good! We stay here all the time when we come in from Holland, MI.

Review collected in partnership with Hampton
Thank Juniegale
Response from Lori V, General Manager at Hampton Inn Chicago-Carol StreamResponded 29 November 2017

Thank you for the kind comments about our friendly team and clean rooms! It is our goal to ensure a clean and friendly stay for all our guests. It was a pleasure having you here again with us! See you next time!

Reviewed 21 November 2017

Issues don't get resolved, no offer to correct. Issues reported fall on deaf ears. Beds and rooms are too small, beds are too bouncy. Internet too slow, kept having to re login. $50 a day hold is unacceptable. Offers no digital key. Breakfast needs to...More

Review collected in partnership with Hampton
Thank briansN8236NV
Response from Lori V, General Manager at Hampton Inn Chicago-Carol StreamResponded 22 November 2017

Thank you for your time and comments. I would be glad to offer 100% Hampton Guarantee! We as a team truly stand by our guarantee. Please contact me directly at hotel and would be happy to assist you further. Also, we do have First Aid...More

Reviewed 16 November 2017

This place was in good shape. My room was clean and the staff was very friendly and helpful. The included breakfast was well maintained and the breakfast area was kept clean at all times. The hotel was full during my stay, so it was obvious...More

Thank Benny B
Response from Lori V, General Manager at Hampton Inn Chicago-Carol StreamResponded 18 November 2017

Thank you for recognizing our hardworking team! I will be sure to share your kind comments as they will be so happy to hear them. Thank you for your time and being our guest. It was a pleasure having you here.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$97 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (21)
Room & Suite (23)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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specialk0208
7 September 2014|
AnswerShow all 2 answers
Response from Fernando R | Property representative |
10pm
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specialk0208
7 September 2014|
AnswerShow all 3 answers
Response from Fernando R | Property representative |
10pm
0
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Room Tips
"The sixth floor, the top floor, is the pet floor. I chose another floor and never ran into any pets at all."
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"Get a room on a higher floor to avoid meeting room noise."
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"Just don't go there till they fix their ways!!"
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"Choose someone else and you will be money ahead. Can't take their word, I wouldn't give them your..."
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