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Holiday Inn Chicago-Carol Stream

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Traveller (54)
Room & Suite (38)
Dining (1)
Ratings and reviews
  • Excellent25%
  • Very good34%
  • Average31%
  • Poor4%
  • Terrible6%
Travellers talk about
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What's included
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
*** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave...
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Location and contact
150 S Gary Ave, Carol Stream, IL 60188-2079
Hotel website
19.8 km to O'Hare Intl Airport
54 restaurants are within a 2 km radius
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Reviews (167)
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165 results
Traveller rating
42
53
52
7
11
Traveller type
Time of year
LanguageEnglish
42
53
52
7
11
Show reviews that mention
All reviewson site restaurantbed was comfortablefree wifihot tubnice indoor poolbreakfast includedcheck in was quickup to dateair conditionercleaning staffclean roomsfitness roommini fridgevery nice hotelfitness centercoffeemakerinns
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1 - 5 of 165 reviews
Reviewed 1 week ago via mobile

Stayed for 3 nights. Our family of 5 was given a junior suite without asking. Very comfortable king size bed and a pull out sofa. My kids said the pull out was horrible but that was to be expected. The bathroom needs updating but was...More

Thank omahamom1
Hotel's Favourite
Reviewed 25 February 2018 via mobile

Our stay at this hotel exceeded our expectations. We came here for a conference held in the hotel. Our room was generous size, very comfortable bed, clean and quiet. The staff at this hotel went above and beyond to make our stay comfortable and meet...More

Thank Lynne A
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 26 February 2018

We are glad to read that you enjoyed your visit with us and are grateful for your kind words regarding our staff and service. Thank you for sharing with your fellow travelers, and we hope to see you again...for another conference, or just a weekend...More

Reviewed 2 weeks ago via mobile

Stayed for a week they went out their way to sort out issue with our room and booking , staff friendly and helpful. The restaurant was having construction work which was a shame got some coupons to use as breakfast or dinner but we didn't...More

Thank Eagle6869
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 2 weeks ago

Thank you for taking a few minutes and sharing your experience. We are glad to read that you found our staff friendly and they were able to assist you with your room. As you noted, we are in a period of transition in our restaurant,...More

Reviewed 18 May 2018

This is a hotel undergoing a much needed renovation, but the rooms are tired and poorly laid out. The rooms are really hit or miss - my first room had an HVAC problem that started at 4AM, but the next room was in better shape....More

1  Thank sjm02446
Reviewed 20 November 2017

We have our home under construction, and this HI is very convenient for us to run away to from time to time. I've never had a bad experience here. Everyone is nice and the hotel is clean. They have done nice upgrades to the hotel...More

Thank khaas966
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 1 December 2017

Thank you for taking a few minutes and sharing your experience at our hotel. We are grateful for your comments, recognition of our improvements and of course, your repeated business. I apologize that you experienced a scare during your stay with us during one of...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Concierge
Multilingual Staff
Non-Smoking Hotel
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$99 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (38)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Posting guidelines
Room Tips
"Renovated Room"
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"This hotel is under reconstruction."
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"I did not have a preference. If you want morning sunshine get a room on the front of the building."
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"don't stay here"
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