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Holiday Inn Chicago-Carol Stream

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Holiday Inn Chicago-Carol Stream
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149 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Chicago, Illinois
Reviewed 21 May 2015

I had a comfortable stay here, the bed was comfortable and the assortment of pillows was great. The location was quiet overall, but slightly confusing getting around and trying to find the elevators was a little confusing. The breakfast was overpriced and would keep me from staying here in the future since there was no free continental breakfast but other...

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Helpful?
Thank jjj5278
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your feedback and sharing your experience at our hotel. We would enjoy having you stay with us again. Please know that while not all of our rates include breakfast, we do have options that would include it with your stay. That way you (and other guests) have a choice of what is important and are paying for...

Reviewed 17 April 2015 via mobile

Stayed here overnight for a business meeting the next day. Nice hotel with a restaurant and bar. Food was good and reasonably-priced. Needed to turn the air on as it was a bit warm in my room, however it was so loud I ended up turning it off. No way I would be able to sleep if it cycled back...

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Helpful?
Thank ElvisMejia
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for sharing your experience at our hotel with your fellow travelers. We appreciate the feedback, and praise of both the hotel and restaurant. We hope if your business travels bring you our way again, we can look forward to your return. Thanks again.

Marinette, Wisconsin
Reviewed 14 April 2015

This hotel has a very friendly staff and is a decent property but management has decided that it would add a tented event venue immediately next to the sleeping rooms and then allow extremely disruptive, loud events to occur until midnight and beyond, literally within ten feet of sleeping rooms. This happened to our family on Saturday evening when a...

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Helpful?
Thank Jim M
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the praise of the hotel and the staff. I apologize that an event at the hotel caused you a disrupted night at the hotel. I would be happy to discuss this matter with you further if you'd like as we do our best to inform guests of activities at the hotel as they occur to avoid problems...

nj
Reviewed 9 April 2015

Staff was great- very helpful & friendly. Rooms were clean. Everything worked well. Free internet - a little slow but not bad. The restaurant is pretty good. I had steak which was great. A prime rib sandwich - also great. Lunch & dinner are better than breakfast. I have to say, the worst thing i can say about this place...

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Helpful?
Thank candi9699
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your review and praise of our staff and services. Additionally, we do appreciate the feedback on our coffee and creamers...we know this is an item that has a wide spectrum of likes and dislikes, so the feedback is important to us. Thanks again and we hope to see you soon.

Saint Charles, Missouri
Reviewed 28 March 2015

I stayed in this hotel for an overnighter and found it to be quite pleasant and comfortable but, this was during the middle of the week, so I'm sure occupancy was minimal and why I felt like I was in a library but, no complaints. Room was clean, bathroom was adequate size and the hot water in the shower was...

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Thank Maverick2420
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the very complete review of our hotel. (I don't know if we could have described our facilities much better.) We appreciate you sharing and describing your experience and hope to see you the next time you are out this way; either on your next business trip, or on your own time. Thanks again.

Tegucigalpa, Honduras
Reviewed 28 February 2015

I was assigned a large two room suite. It was very spacious. Large and comfortable king bed. The adjacent room had a large sitting area, comfortable and spacious desk and a wet bar with microwave and fridge. All was nice and functional, clean and modern, well kept. The hotel has a restaurant on site, connected and accessible from within the...

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Thank ORD-TGU
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for taking to time to send in a review of your stay from over the holidays. I'm glad to see that you and your family enjoyed your visit with us and you were able to enjoy all the amenities our full-service hotel has to offer, as well as enjoy one of our suites. We hope to be your...

Napoleon, Ohio
Reviewed 23 January 2015

The hotel was very clean. Staff were very friendly, even at 2am, when I arrived. The meeting room we were in, for my class, was just the right size and quiet. They served us coffee, muffins,and fruit for our snack, in the morning. The food was great at Alberto's Restaurant, inside the hotel. I had a great lunch. The staff...

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Helpful?
Thank Cheri P
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you so much for the detailed review of your recent visit with us. We know we "Rock", but it always better hearing it from a guest. We will ensure your praise of all areas of the hotel (including the restaurant and banquet staff) are shared with everyone here. Knowing we are pleasing our guests is always our top priority...

Flushing, Michigan, United States
Reviewed 21 January 2015

Had an amazing service experience from the lady at the front desk. I wish I could remember her name though. She was outstanding. As a Gold IHG Rewards Club member I was upgraded to a Junior Suite which had a fridge, microwave and a large living area. The TV was very large! What a great surprise. The bed was comfortable...

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Helpful?
Thank Joshua W
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your kind words and sharing your experience with your fellow travelers. We especially appreciate the praise of the staff and will ensure they hear your kind words. We hope we will see you again with us soon.

Reviewed 14 November 2014 via mobile

What a great place. I've been in this area many times and never knew the hotel was located just off the Main Street. This hotels appears to be a bit older but it is in great shape and very well maintained. My room was clean and comfortable. The staff was very pleasant and gracious to deal with. The only downfall...

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Helpful?
Thank Whammie787
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your 5 Stars and great comments on both the hotel and staff. We look forward to your visiting us again, and we will gladly point you to many fine area restaurants...several within 3 miles of our hotel. Again, thank you and we look forward to your return.

Naples, Florida
Reviewed 30 October 2014

My husband's high school class chose this venue for its reunion. It was quite satisfactory with a large room and good service for the dinner. The staff welcomed us and gave us the special rate even though we had not used their code for our reservation. The breakfast buffet was not included, but was very nice nevertheless.

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Thank flasuz
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your nice words and the review of your recent visit with us. I'm glad to see you enjoyed your time with the reunion group and our staff was welcoming and provided good service. Looking forward to seeing you and your husband for your next reunion!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
*** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door). ... more   less 

Additional Information about Holiday Inn Chicago-Carol Stream

Address: 150 S Gary Ave, Carol Stream, IL 60188-2079
Region: United States > Illinois > DuPage County > Carol Stream
Price Range: $152 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago-Carol Stream 3*
Number of rooms: 193
Reservation Options:
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Also Known As:
Holiday Inn Chicago-Carol Stream Hotel Carol Stream
Holiday Inn Carol Stream
Carol Stream Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago-Carol Stream staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Chicago-Carol Stream staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here”
Jp105-13, 3 Dec 2016 | Read review
“Did not stay, just used banquet room. Perfect size.”
wheatonnitz, 6 Apr 2016 | Read review
“We found the top floor to be very nice and quiet.”
trueindigo, 17 Nov 2015 | Read review
“Suites offer full size refrigerators, cook tops and microwaves, everything you need to prepare your own meals.”
RoyF681, 26 Oct 2015 | Read review
“Maybe away from the ballrooms if there is a loud party that night.”
R2731XUlisac, 25 Aug 2015 | Read review
5 of 5