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Holiday Inn Chicago-Carol Stream

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Traveller (54)
Room & Suite (38)
Dining (2)
Overview
  • Excellent25%
  • Very good35%
  • Average30%
  • Poor4%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Reviews (164)
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42
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50
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11
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All reviewson site restaurantindoor pool and jacuzzibed was comfortablefree wifihot tubbreakfast includedtrain stationcheck in was quickup to dateair conditionercleaning staffclean roomsmini fridgefitness roomvery nice hotelfitness centercoffeemaker
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51 - 55 of 162 reviews
Reviewed 4 June 2015 via mobile

Grateful for a hotel that was close to Wheaton College. The room was adequate though mattress very soft. Had some initial hurdles upon checking in but once settled my stay was uneventful. The on site restaurant was good and very convenient for an early am...More

Thank movingvan
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 5 June 2015

Thank you for taking the time to review our hotel on your recent visit with us. I'm glad to see we worked out the initial hurdles you mentioned to make your stay smooth thereafter. We will ensure the staff hears your kind words and praise...More

Reviewed 28 May 2015

Stayed for a wedding reception. Their banquet halls are quite popular for medium-sized events. I was impressed with both the size and layout of our room. Very clean room and accomodating friendly staff. Their bar is popular with locals. Overall good stay.More

Thank Darryl A
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 29 May 2015

Thank you for your review of not only your guest room, but our banquet facilities and bar as well. We have a lot to offer and it was nice to read that you were able to enjoy a few of the amenities we have and...More

Reviewed 25 May 2015

After making our reservations the hotel called us to see if we would be willing to switch rooms because they were getting really booked and wanted to make sure their rooms were being put to the best use. (I like that they did this because...More

Thank Danielle W
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 27 May 2015

Thank you for the detailed review of your recent visit with us. I apologize for your issues with the wifi, but an glad to see that you and your family were able to enjoy your visit with us. I hope that we will have you...More

Reviewed 22 May 2015

I have stayed at this property a few times and every time it is more of a pleasure than the previous. Dealing with the front desk personnel (Lois, Carlos, Kim, Consuela, and Steve) is always enjoyable. All have great personalities and are very amenable. Mr...More

Thank Gary J
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 22 May 2015

Thank you for taking the time to point out those employees who had made your stays with us so amazing. I know the staff appreciates the praise and acknowledgment of the effort they put in. (But they wouldn't do it, if they didn't really enjoy...More

Reviewed 21 May 2015

I had a comfortable stay here, the bed was comfortable and the assortment of pillows was great. The location was quiet overall, but slightly confusing getting around and trying to find the elevators was a little confusing. The breakfast was overpriced and would keep me...More

Thank jjj5278
Response from HolidayIllinois, General Manager at Holiday Inn Chicago-Carol StreamResponded 22 May 2015

Thank you for your feedback and sharing your experience at our hotel. We would enjoy having you stay with us again. Please know that while not all of our rates include breakfast, we do have options that would include it with your stay. That way...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Concierge
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$101 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (38)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"This hotel is under reconstruction."
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"I did not have a preference. If you want morning sunshine get a room on the front of the building."
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"don't stay here"
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"Did not stay, just used banquet room. Perfect size."
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