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Excellent customer service. Room was ready before expected time. All questions answered expertly with friendliness and willingness to please. Will definitely recommend. Wish there had been a coffee maker in room.
Dear Monica, Thank you so much for choosing the Microtel Inn, in Champaign Illinois to fulfil your rooming needs while in our area. We were happy to have you as a guest.
I've stayed here many times before. carpet soil, they have used same bed comforters for years. Room smells like an avon lady is stuck in the air condition. will pay the extra bucks to go elsewhere next time.
Thank you for the feedback! We expect to install new carpet in the coming year. We are fond of Avon Ladies too!
Was a decent looking hotel from the outside, walked in and it was about 90 degrees inside. Got on the elevator and it had a strong smell of Pot. Comforters and blankets had cigarette burns. Carpet had holes. Breakfast was terrible selection. Very disappointed!!!More
Yes, we have some problems, we are working on them now. Thank you for helping us focus our efforts. We purchase and replace comforter and blankets regularly. As we are an economy hotel, we have a continental breakfast: fruit, muffins, yogurt, oatmeal, grits, bagels, cream...More
"Stay on top if not u will not have a good rest. walls are so thin...."
"The wifi is free if you are lucky enough to get a signal!!! Our room was on the ground floor and was quiet."