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My wife and I arrived at the hotel in the evening of December 1st, 2016. The receptionist showed up shaking his head, and not even said hello! We felt very unwelcome and that set a very negative atmosphere. I travel very often throughout the year...More
So frustrated with this hotel. We looked at the photos online and on the main website they send you to and it looked decently updated (besides the pool) which we didn't mind. Booked due to cheaper price because we were only staying for one evening....More
Response from Toni G, General Manager at Quality Inn & Suites ChampaignResponded 21 November 2016
dear guest, thanks for taking time and addressing to the issues you faced. We appologise for the discomfort you faced and we have given a discount on your stay.please check your invoice and let us know if that makes you feel comfortable.But we assure you...More
Came in for Dads' Weekend at University of IL, so prices were jacked big time. Staff was friendly, but the place is rundown and the the cleanliness is questionable.
Lobby, hallways and room are all dated. Desk chair is in need of repair (wobbly with...More
Came in during a thunderstorm. Should have read reviews first. Needs a facelift. King suite was a nice size but a/c was noisy so turned it off and opened the window. Had non smoking room but cigarette smells from other rooms permeated the hallway and...More
To be honest my first impression arriving at the hotel was not positive. It is older and the exterior, entrance and lobby show that. Once past that everything was positive. The front desk was friendly and efficient. The room was roomy, clean, quiet and in...More
Response from sharpestrn | Reviewed this property |
When we stayed in late July it appeared that some renovations had been going on. Our room was updated like the pictures and no real issues with mold or anything else. It is "off the beaten path" and the parking lot looks a... More
When we stayed in late July it appeared that some renovations had been going on. Our room was updated like the pictures and no real issues with mold or anything else. It is "off the beaten path" and the parking lot looks a little sketchy. I'm in corrections, so I wasn't deterred. It was great for the price too.