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My daughter and I just needed a clean, decent bed for a one-night stay in Champaign, IL. I used Priceline to do a name your own price reservation at a 2½ star hotel (they list Holiday Inn Express, Fairfield Inn, Courtyard by Marriott, Hampton Inn,...More
Response from Manager_11525, Manager at Extended Stay America - Champaign - UrbanaResponded 19 July 2016
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise and cleanliness issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours...More
Awesome room with a small kitchenette in it. Bed was very comfortable. Chair was naugahide and comfortable. Free Breakfast was a muffin and fruit but we weren't aware of kitchenette until we arrived or we would have bought stuff to make our own.More
Thank Cherye O
Response from Manager_11525, General Manager at Extended Stay America - Champaign - UrbanaResponded 1 June 2016
Thank you so much for posting a review of our property. I’m thrilled that we were able to provide you with a home away from home experience! It’s great to read that you enjoyed our fully equipped kitchens, grab-and-go breakfast, and our comfortable rooms. Thank...More
The property is not well maintained. The staff is not well trained, and quite honestly, seemingly could care less if you were there or not. It took a while for the staff to come greet us even though he was seated, probably hiding, right to...More
I went through an online booking site - let me tell you this was part of the problem. I was unaware that the only room available (it was graduation weekend) was a smoking room. I'm a non-smoker. The room smelled strongly of stale smoke. It...More
1 Thank Awilda0216
Response from Manager_11525, General Manager at Extended Stay America - Champaign - UrbanaResponded 23 May 2016
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a nonsmoking room was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward. Additionally,...More
Another jewel among those rare hotels - dog friendly. The staff is amazing, with long memories. We've been staying there since at least 2005, and have never had a bad experience.
The huge field on the north side of the building is wonderful for running...More
Response from Manager_11525, General Manager at Extended Stay America - Champaign - UrbanaResponded 10 May 2016
Thank you so much for posting a review of our property. I’m so proud of our staff for providing you with exceptional customer service and a home away from home experience! Once more, thank you for posting your review. We look forward to having you...More
US$69 - US$106 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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