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We were at Cypress Hills for a family reunion and since we do not have a wheelchair RV we stayed at the Elkwater Lodge. Our son is in a wheelchair, and although our room was not fully handicap accessible it was handicap usable. That is...More
Response from Wanda B, General Manager at Elkwater Lake Lodge and ResortResponded 5 days ago
We are glad that you enjoyed your time at our hotel and also the park. We pride ourselves on making every guest's experience with us great. I'm pleased that our rooms worked for your son's comfort and ease. We invite you to come back and...More
Booked a deluxe condo via internet Aprox 5 months prior to our arrival. Condo unit we received didn't have a full kitchen but once we brought this issue to the front desk attendant she immediately upgraded us to the loft condo.
The level of customer...More
Thank John S
Response from Wanda B, General Manager at Elkwater Lake Lodge and ResortResponded 6 days ago
Thank you for your wonderful review of Elin and myself. We are both very customer driven employees. We are pleased that you were happy with your stay and that we were able to accommodate your issue. We, as a hotel try to make sure every...More
Just loved the place...Friendly and co-operative staff. Room was well maintained and was lucky to have nice view also. Experience of stay was good and really enjoyed my holiday. Food served in restaurant was good. Will love to visit again on weekends.
Response from Wanda B, Front Office Manager at Elkwater Lake Lodge and ResortResponded 2 weeks ago
Thank you for your kind review. We are always happy when our guests have an amazing time at our resort. Please come visit us again.
We had a recent family event in the park and had rented multiple rooms and as such had a little variance in rooms and experience. My daughter had a room where the A/C made noise but gave very little in the way of cold air....More
Response from Wanda B, Front Office Manager at Elkwater Lake Lodge and ResortResponded 1 week ago
Thank you for your honest feedback. We appreciate when our guests give real reviews. We are currently addressing our housekeeping policies to ensure that things aren't missed in our suites. As for our pool, it is quite cold in the morning as it is refilled...More
Had major issues first with booking as all the reservations were not found when people went to book with the wedding. Then our TV was not working in the cabin we had rented and reported on the first day. We were told this is not...More
US$118 - US$205 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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