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Unique Suites Hotel

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Unique Suites Hotel
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55 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Dale
Reviewed 2 weeks ago via mobile

Stayed 2 nights for a family visit. Staff friendly and helpful. Room clean, beds are comfy and newly renovated. Breakfast was good as well. Would definitely stay here again next visit. Great value as well.

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Helpful?
Thank Kim S
David K, General Manager at Unique Suites Hotel, responded to this review

We wish to thank you for selecting the U Hotel as your lodging choice and for your input. Our goal is to make your stay enjoyable and one worth repeating. We look forward to being of service in the future. Respectfully, David Kirsch General Manager

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

This is s cute hotel. It's set up like a motel, but the rooms are clean, with new decor and comfy beds. The free breakfast was nice, with much more than a continental. The price was okay, but it's was worth it to spend a bit more and get a nice room. The staff was also super nice.

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Thank A TripAdvisor Member
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for selecting the U Hotel as your lodging choice. It was our pleasure to be of service and we look forward to your return visit. Our Staff and Management is committed to making your stay truly enjoyable. Respectfully, David Kirsch General Manager

Charleston, Illinois
Reviewed 2 November 2016

Bugs in the room.and excessive late night noise outside the room made this a terrible place for my business trip! The front desk was courteous but unresponsive after a midnight phone seeking help with the noise. The housekeeper said she new about the flying insects and could spray the room. Why would a hotel not take care of this before...

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Helpful?
Thank 5466Reginald
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for your input and wish to extend a sincere apology for the inconveniences experienced. We want your stay to be enjoyable and we do not put a guest in a room that was not up to standards. We take the comments of our guests to heart and use them to improve our facilities and services. Our hotel does...

Chicago, Illinois
Reviewed 9 August 2016

The hotel itself is very nice. The main office is beautiful, the bar and restaurant have great food and drinks, and it is in a convenient location near 57 and off of rt. 16. The pool is conveniently located and is well kept. The rooms, however, were small and had some off features. The room had a nice mini-fridge with...

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Helpful?
Thank Katie S
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for your patronage and for your comments. It was our pleasure to be of service. With the exception of our 2 Room Suites, all of our hotel rooms, Executive and Standard, are relatively the same size. Our Executive Rooms have undergone complete renovation and feature either 1 King Bed or 2 Full Beds with Pillowtop Mattresses, a Microwave...

Mattoon, Illinois
Reviewed 14 July 2016

Due to a power outage in my home, I decided to stay in a local hotel. All rooms were booked in Mattoon so decided to call Unique Suites in Charleston, 10 miles away. . The room rate was excellent. It is an older hotel with an outside entrance. I was able to park in front of my room which was...

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Helpful?
Thank mmorgan1943
David K, General Manager at Unique Suites Hotel, responded to this review

We thank you for selecting the U Hotel as your lodging choice. It was our pleasure to be of service and I will share your kind words with our staff. Our staff is available and ready to address any questions or issues you may have. As you enter your room, the light switch at the door energizes the outlets nearest...

Kenova, West Virginia
Reviewed 5 July 2016 via mobile

Really great breakfast that was available until 10:30 am. Beautiful restaurant and bar area too. Rooms very clean and staff super nice. The only issue was the vent in the bathroom was not vented properly and you could hear (and potentially see) into the bathroom next door. This was noted in the middle of the night of our last night...

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Helpful?
Thank LKayMurray
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for staying with us during your recent visit to Charleston. We appreciate your input. Our staff enjoys being of service and making your stay with us successful. The bathrooms vent into an small chase that is not accessible. Your privacy is secure. Thank you again for staying at the U Hotel. Respectfully, David Kirsch General Manager

Reviewed 22 June 2016 via mobile

Rooms are exceptionally clean, staff outstanding, very well kept. I stayed here many years ago. It was a pit. Yes it my be an old school hotel, but the new owners have turned this into the best hotel in this area. Days inn, motel 8, quality inn, Baymont, I don't care. Ok go stay there, then stay here, you'll definitely...

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Thank Dennis S
David K, General Manager at Unique Suites Hotel, responded to this review

Your kind words and input are greatly appreciated by everyone at the U Hotel. Our entire staff strives to make our guests feel welcome, comfortable and appreciated. We look forward to being of service again. Respectfully, David Kirsch General Manager

Bloomington-Normal, Illinois
Reviewed 19 June 2016 via mobile

We stayed at the hotel for a family wedding on June 4th. The rooms were a little small but recently remodeled and very nice. The reception facility was beautiful. I would highly recommend it. The hotel staff was awesome. My daughter left her blanket and the hotel made sure I got it back. I would stay at this hotel again...

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Helpful?
Thank chopperwife
David K, General Manager at Unique Suites Hotel, responded to this review

We wish to thank the families for selecting us to host such a monumental event. It was our pleasure to be of service. Our goal is provide the best in service, comfort and quality to each and every individual or group that walks through our doors. Personal items are important and when we have the opportunity to return an item...

Reviewed 7 May 2016 via mobile

The hotel was wonderful! I checked in and what a place. The manager and hotel staff assisted me with unloading my car. I stayed for 6 weeks training for a new job. There was a mini-fridge and microwave in the room-kudos for saving money. There was a king sized bed with a very comfortable mattress. The hotel has wifi-another plus!...

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Helpful?
Thank Rebecca B
David K, General Manager at Unique Suites Hotel, responded to this review

Rebecca: Thank you for your generous and kind remarks. Our staff is committed to making your stay enjoyable and one which you will want to repeat. We look forward to your future visits. Respectfully, David Kirsch General Manager

Munich, Germany
Reviewed 21 April 2016

I found myself traveling last minute to Charleston for a funeral and booked this hotel thinking it was the Midwest's version of a Boutique hotel. What I found was a room which one has to kick the door to open, slam the door to close, greeted with a musty smell, old tired furniture, topped off with a moldy shower. I...

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Helpful?
Thank Sailingbill63
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for your patronage and your input. Our team was glad to be of service and I do apologize for your inconvenience. Our property has undergone extensive renovations including complete renovations of 56 of our 77 rooms as well as complete renovations of our Lobby, Restaurant, Lounge and Banquet Facilities. Our Executive (Renovated) Rooms feature Sealy Pillow Top Mattresses,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unique Suites Hotel Is Now Charleston's Premier Lodging Choice Having Undergone A Million Dollar Renovation During The Fall & Winter Of 2011. Our Executive Rooms Feature Pillow Top Beds, 32” Flat Screen TV, Refrigerator, Microwave, Coffee Maker & Ironing Station. Complimentary Amenities Including High Speed WIFI, Local & Long Distance Telephone Calls, Cable Television, Continental Breakfast, Local Newspapers, Fitness Center & Seasonal Outdoor Heated Pool. Pet Friendly, Guest Laundry & Vending. Exquisitely Appointed Banquet & Meeting Rooms (Banquet Seating for 300+). Locally Owned, Unique Suites Hotel Offers Style, Comfort & Service. A Full Service Restaurant Is Currently Under Construction Within The Hotel. ... more   less 

Additional Information about Unique Suites Hotel

Address: 920 W Lincoln Ave, Charleston, IL 61920-2427 (Formerly Worthington Inn)
Region: United States > Illinois > Charleston
Price Range: $145 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Unique Suites Hotel 2.5*
Number of rooms: 77
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Also Known As:
Unique Hotel Charleston
Worthington Hotel Charleston
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Questions & Answers

Questions? Get answers from Unique Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go with the suite. The regular rooms are tiny.”
 of 5 bubbles D7693GZkaties, 8 Aug 2016 | Read review
“Try the Hampton Inn or another location”
 of 5 bubbles Sailingbill63, 21 Apr 2016 | Read review
“North rooms are close to highway.”
 of 5 bubbles Karly3, 4 Feb 2016 | Read review
“Rooms on the far west side are quieter.”
 of 5 bubbles 494bridgettew, 21 Sep 2015 | Read review
“There is no good room book somewhere else”
 of 5 bubbles 981michaelt, 23 Apr 2015 | Read review
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